List of Intalio BPMS Customers
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Since 2010, our global team of researchers has been studying Intalio BPMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intalio BPMS for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intalio BPMS for Business Process Management include: Scania Group, a Sweden based Automotive organisation with 58163 employees and revenues of $19.37 billion, Finnair, a Finland based Transportation organisation with 5195 employees and revenues of $3.20 billion, Electricity & Cogeneration Regulatory Authority Saudi Arabia, a Saudi Arabia based Government organisation with 300 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Intalio BPMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intalio BPMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Electricity & Cogeneration Regulatory Authority Saudi Arabia | Government | 300 | $10M | Saudi Arabia | Intalio | Intalio BPMS | Business Process Management | 2020 | n/a |
In 2020, Electricity & Cogeneration Regulatory Authority Saudi Arabia implemented Intalio BPMS as part of a Business Process Management initiative using Intalio content services. The deployment targeted the regulator's manual, paper based document and correspondence processes and delivered a digital content services suite for regulatory operations in Saudi Arabia.
The implementation configured Enterprise Content Management and Correspondence Management modules within Intalio content services, enabling centralized document repositories, metadata driven search, version control and correspondence tracking workflows. Configuration emphasized document indexing, role based access controls and audit logging to support regulatory recordkeeping requirements.
The project went live with content services and digitalising processes across the regulator, covering incoming and outgoing correspondence workflows and internal document handling for core regulatory departments. Operational coverage focused on regulator wide content lifecycle management and correspondence orchestration rather than named integrations or external system migrations.
Operational outcomes described in the source include improved search, tracking and compliance through centralized content services and digitalized correspondence workflows. Rollout activities incorporated audit trails and correspondence tracking to support governance and regulatory record retention practices under the Intalio content services deployment.
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Finnair | Transportation | 5195 | $3.2B | Finland | Intalio | Intalio BPMS | Business Process Management | 2010 | ITC Infotech |
In 2010, Finnair implemented Intalio BPMS as part of a Business Process Management deployment to automate CRM and revenue generation workflows. The initiative targeted last minute class upgrades and loyalty based upsell processes to increase capture of premium seat revenue.
The Intalio BPMS implementation was configured for process orchestration and business rule management to automate upgrade offer generation, approval workflows, and inventory allocation for premium seating. The solution linked workflow engines to SMS delivery channels to push last minute upgrade offers, and integrated with Finnair CRM records for loyalty validation and customer profile updates.
ITC Infotech served as the systems integrator for the engagement, leading implementation, testing, and rollout coordination with Finnair CRM and revenue management teams. Operational scope focused on CRM and revenue generation functions, with governance organized around process owners in those departments and event driven triggers to execute upsell workflows.
According to the case description, the deployment increased premium seat utilization and achieved full ROI in under six months, illustrating how Intalio BPMS supported real time customer engagement via SMS and automated loyalty based upsell workflows within Finnair's Business Process Management environment.
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Scania Group | Automotive | 58163 | $19.4B | Sweden | Intalio | Intalio BPMS | Business Process Management | 2012 | n/a |
In 2012, Scania Group implemented Intalio BPMS to streamline operational processes across its operations in Europe, with objectives to reduce errors and improve customer facing workflows. The deployment is classified in the Business Process Management category and targeted end to end process orchestration between customer interaction points and internal operational activities.
Scania’s Intalio BPMS implementation emphasized BPM and process automation capabilities, inferred from case literature to include process modeling, workflow orchestration, form driven automation and exception handling. Intalio BPMS was configured to support automated handoffs, rule based routing, and audit capable process instances, aligning with standard Business Process Management functional terminology.
The operational scope concentrated on business functions that manage customer facing workflows and core operational processes across European sites, providing a unified process layer for cross functional coordination. Integrations with other systems are not detailed in available sources, so the implementation narrative focuses on process orchestration and internal workflow automation.
Governance activities centered on process standardization and centralized workflow governance to sustain consistent execution and error reduction across sites. Reported outcomes from the engagement include faster processes, reduced errors and improved customer experience as a direct result of the Intalio BPMS deployment.
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