List of Intelex Action Plan Management Customers
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Since 2010, our global team of researchers has been studying Intelex Action Plan Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intelex Action Plan Management for Corrective and Preventative Action (CAPA) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intelex Action Plan Management for Corrective and Preventative Action (CAPA) include: Kloeckner Metals - Americas, a United States based Manufacturing organisation with 2800 employees and revenues of $1.20 billion, Suez North America, a United States based Utilities organisation with 3430 employees and revenues of $1.10 billion, Forterra UK, a United Kingdom based Manufacturing organisation with 1869 employees and revenues of $573.0 million and many others.
Contact us if you need a completed and verified list of companies using Intelex Action Plan Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Forterra UK | Manufacturing | 1869 | $573M | United Kingdom | Intelex Technologies | Intelex Action Plan Management | Corrective and Preventative Action (CAPA) | 2019 | n/a |
Forterra UK implemented Intelex Action Plan Management in 2019. The rollout in March 2019 prioritized Incident, Audit, Observations and Action Plan Management within the Corrective and Preventative Action (CAPA) category across approximately 20 UK sites.
Configuration centered on the Intelex Action Plan Management module, with workflows to capture frontline incident reports, log audit findings, record observations and generate assignable corrective actions. Mobile reporting templates and simplified field forms were mobilized to drive timely action creation and status updates, aligning EHS and quality inputs into a single case management workflow. Standard CAPA workflows were configured to route actions to site owners and track closure milestones.
Operational coverage included EHS and quality teams across all UK manufacturing sites, supporting compliance activities for multiple ISO certifications. No external system integrations are documented. The implementation focused on strengthening visibility and operational control through consolidated incident and audit records.
Governance changes emphasized centralized tracking, site level ownership of corrective actions and a process cadence for escalating overdue items. The Intelex Action Plan Management deployment strengthened visibility for EHS and quality processes and supported multiple ISO certifications while mobilizing field users to drive corrective actions to closure.
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Kloeckner Metals - Americas | Manufacturing | 2800 | $1.2B | United States | Intelex Technologies | Intelex Action Plan Management | Corrective and Preventative Action (CAPA) | 2018 | n/a |
In 2018, Kloeckner Metals - Americas implemented Intelex Action Plan Management as part of a broader EHSQ consolidation to unify incident, audit, JSA and action-plan workflows across North American branches. The deployment centralized corrective action tracking within a single platform to align safety, audit and operations teams under consistent process controls.
The Intelex Action Plan Management application, listed explicitly in the case study, was configured alongside incident management, audit management and job safety analysis workflows to create end to end Corrective and Preventative Action (CAPA) processes. Configuration work focused on structured action-plan records, task assignment and accountability, status gating for closure verification, and workflow-driven notifications to support timely remediation and audit evidence capture. These capabilities reflect standard CAPA functional patterns for defining corrective actions, documenting root cause responses, and maintaining action registries for compliance purposes.
Governance was updated to standardize EHSQ process definitions and to route action plans across site and regional teams, supporting cross-branch visibility and consistent audit trails. Operational scope covered North American branches and impacted EHS, safety, compliance and operations functions through consolidated incident response and audit-to-action workflows. The implementation is reported to have driven measurable EHS outcomes, including a 55% reduction in OSHA recordables and strong increases in employee safety engagement.
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Suez North America | Utilities | 3430 | $1.1B | United States | Intelex Technologies | Intelex Action Plan Management | Corrective and Preventative Action (CAPA) | 2015 | n/a |
In 2015 Suez North America implemented Intelex Action Plan Management to centralize incident reporting and safety management across its US and Canada operations. The deployment emphasized Corrective and Preventative Action (CAPA) workflows and moved incident capture and action tracking from paper to an auditable electronic system. Intelex Action Plan Management was used alongside incident and mobile safety management capabilities documented in the case study to register events and generate corrective action items. The implementation established an action lifecycle from assignment through verification to completion.
Configuration focused on the Action Plan module, incident management forms, and mobile enabled reporting, enabling task assignment, due date tracking, and closure verification within CAPA workflows. Standard functional workflows included action creation from incident records, assignment to safety or operations owners, escalation paths for overdue items, and status tracking to completion. Automation of notifications and mobile evidence capture supported faster closure and traceable records for audit and compliance. These elements reflect Corrective and Preventative Action (CAPA) functional terminology, including root cause tracking and corrective action tracking.
Operational coverage included environmental health and safety teams and frontline operations across Suez North America US and Canada sites, with governance centered on completing CAPAs to prioritize resources. Process changes moved workflows away from paper toward electronic assignment, verification, and reporting, supporting centralized oversight of corrective actions. The case notes state corrective and preventive actions are tracked through completion to prioritize resources and reduce injuries, documenting a safety management outcome tied to the Intelex Action Plan Management deployment.
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