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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Iovox Call Tracking Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A Nova Agencia Funeraria De Tomar Professional Services 10 $801M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2017 n/a
In 2017 A Nova Agencia Funeraria De Tomar deployed Iovox Call Tracking on its website. A Nova Agencia Funeraria De Tomar uses Iovox Call Tracking, an application in the Call Tracking and Recording category, to capture inbound call events and associate those calls with online marketing touchpoints. Iovox Call Tracking provides call logging and recording capabilities that are instrumented at the site level for session level attribution and call detail capture. Configuration emphasizes web based tracking and typical Call Tracking and Recording capabilities such as dynamic number insertion, call recording, and timestamped call logs, administered by a small internal administrator. Operational coverage is limited to the company website and supports marketing and customer contact handling workflows, with call records used to inform lead handling and phone based service operations. Governance focused on single point administration and website level instrumentation rather than broader enterprise system integrations.
Abeille Assurances Insurance 4200 $800M France iovox Iovox Call Tracking Call Tracking and Recording 2022 n/a
In 2022, Abeille Assurances deployed Iovox Call Tracking on its corporate website in France, implementing Call Tracking and Recording to capture inbound call activity originating from digital channels. The implementation focused on instrumenting web-to-call pathways and phone contact points exposed on the insurer’s site. Iovox Call Tracking was configured to deliver standard Call Tracking and Recording capabilities, including dynamic number insertion, call session attribution, call recording, and analytics dashboards. Configuration work concentrated on telephone number pools, page-level tracking parameters, and collection of call metadata to support attribution and quality review workflows. Operational scope covers marketing, sales intake, and customer service teams who consume call-level data for campaign attribution, lead handling, and operational quality assurance. Governance emphasized centralizing call metrics and recordings for marketing reporting and contact center workflows, with recorded calls and attribution data routed into internal analytics and operational review processes.
Adg Utilities 151 $28M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2015 n/a
In 2015, Adg implemented Iovox Call Tracking on its public website to capture inbound call interactions. The deployment used Iovox Call Tracking as a cloud hosted Call Tracking and Recording solution to instrument web to phone attribution and to capture call recordings and event level metadata. Configuration centered on standard call tracking constructs, including assignment of dedicated tracking numbers and client side dynamic number insertion to map web sessions to telephone calls. The implementation captured call recordings, call duration and call source metadata, and exposed analytics and reporting dashboards for end user review. Where appropriate the solution was configured to support call routing rules and basic IVR prompts to ensure correct contact center handoffs. Operational ownership appears aligned with customer service and marketing functions, with the tracking script deployed on public pages to support lead attribution from digital channels. Governance emphasized controls over access to recorded media and reporting, reflecting utilities sector requirements for call auditability and contact handling.
Carmolusitano Leisure and Hospitality 27 $1M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2015 n/a
In 2015, Carmolusitano implemented Iovox Call Tracking. The deployment of Iovox Call Tracking is embedded on the Carmolusitano website and functions as the organization solution for Call Tracking and Recording. The implementation uses category-aligned capabilities, configured to capture inbound call metadata, session level attribution tied to web visits, dynamic number insertion on the site, and call recording for subsequent review. The Iovox Call Tracking setup exposes an analytics dashboard and structured call logs capturing caller number, timestamp, duration, and source channel to support marketing attribution and call handling workflows. Architecturally the solution is implemented client side via a website integration, using a JavaScript snippet to present trackable telephone numbers and to link web sessions to subsequent calls. No named backend integrations are documented in the available source, so the deployment operates primarily as an analytics and recording layer attached to the website. Operational ownership aligns with a small leisure and hospitality operator, with tracking used to support marketing, reservations and customer service functions. Governance and access to recordings and reports are managed by site administrators or marketing staff who review call records and analytics for operational handling.
Civilinsp Professional Services 10 $1M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2017 n/a
In 2017, Civilinsp deployed Iovox Call Tracking on its corporate website. Civilinsp implemented Iovox Call Tracking, a Call Tracking and Recording application, to instrument inbound phone leads from digital channels and to provide attribution for marketing and sales lead sources. The deployment followed a site-level instrumentation model, with Iovox Call Tracking configured to present dynamic phone numbers tied to session identifiers and to capture call metadata and recordings. Configuration emphasized call recording, session-level attribution, caller identification capture, call tagging and reporting dashboards to surface channel and campaign performance. Operational ownership sits with the small marketing and sales team, who manage number pools, tagging conventions and user access within the Iovox console. The implementation impacted web lead capture and inbound call handling workflows, with call routing and agent assignment configured in the application to align inbound calls with existing sales processes.
Healthcare 10 $351M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2015 n/a
Insurance 584 $180M France iovox Iovox Call Tracking Call Tracking and Recording 2022 n/a
Leisure and Hospitality 42 $3M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2015 n/a
Distribution 10 $1M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2018 n/a
Construction and Real Estate 16 $1M Portugal iovox Iovox Call Tracking Call Tracking and Recording 2015 n/a
Showing 1 to 10 of 15 entries

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FAQ - APPS RUN THE WORLD Iovox Call Tracking Coverage

Iovox Call Tracking is a Call Tracking and Recording solution from iovox.

Companies worldwide use Iovox Call Tracking, from small firms to large enterprises across 21+ industries.

Organizations such as Polipom, A Nova Agencia Funeraria De Tomar, Abeille Assurances, PizzaExpress and Mobalpa France are recorded users of Iovox Call Tracking for Call Tracking and Recording.

Companies using Iovox Call Tracking are most concentrated in Healthcare, Professional Services and Insurance, with adoption spanning over 21 industries.

Companies using Iovox Call Tracking are most concentrated in Portugal, France and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Iovox Call Tracking across Americas, EMEA, and APAC.

Companies using Iovox Call Tracking range from small businesses with 0-100 employees - 60%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 13.33%, and global enterprises with 10,000+ employees - 6.67%.

Customers of Iovox Call Tracking include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Iovox Call Tracking customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.