List of IQVIA OCE Organization Manager Customers
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Since 2010, our global team of researchers has been studying IQVIA OCE Organization Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IQVIA OCE Organization Manager for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IQVIA OCE Organization Manager for CRM include: Roche, a Switzerland based Life Sciences organisation with 112774 employees and revenues of $80.28 billion, Novo Nordisk, a Denmark based Life Sciences organisation with 78554 employees and revenues of $45.92 billion, Polpharma Group, a Netherlands based Life Sciences organisation with 190 employees and revenues of $48.0 million and many others.
Contact us if you need a completed and verified list of companies using IQVIA OCE Organization Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Novo Nordisk | Life Sciences | 78554 | $45.9B | Denmark | IQVIA | IQVIA OCE Organization Manager | CRM | 2018 | n/a |
In 2018, Novo Nordisk selected IQVIA OCE Organization Manager as part of IQVIA’s Orchestrated Customer Engagement platform for its international operations to modernize CRM-driven engagement with healthcare professionals. Migration activities were planned from 2019 onward to phase the Organization Manager deployment across international markets.
The IQVIA OCE Organization Manager implementation concentrated on organization, territory and account alignment capabilities within the CRM category, enabling structured HCP organizational management and sales field alignment. Configuration work emphasized territory rules, account hierarchies and HCP relationship mapping consistent with CRM operational terminology. The deployment leveraged the broader IQVIA OCE sales and field alignment stack to centralize organizational modeling and assignment workflows.
Operational coverage targeted Novo Nordisk international commercial operations, with governance established to coordinate commercial operations and regional field stakeholders for rule governance and rollout sequencing. Staged rollouts were planned to apply consistent territory configuration and account assignment processes across markets, supported by centralized configuration controls in the Organization Manager. This positions Novo Nordisk IQVIA OCE Organization Manager CRM in support of sales operations, commercial alignment and HCP engagement processes.
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Polpharma Group | Life Sciences | 190 | $48M | Netherlands | IQVIA | IQVIA OCE Organization Manager | CRM | 2021 | n/a |
In 2021 Polpharma Group BV implemented IQVIA OCE Organization Manager as part of a broader IQVIA OCE CRM deployment to support CRM-driven commercial operations across Central and Eastern Europe. The program targeted a 12 country footprint including Poland and Russia, combining field force alignment and multi-channel campaign orchestration to improve salesforce productivity and accelerate campaign execution.
The implementation emphasized Organization Manager capabilities for territory management and field alignment, including hierarchical territory modeling, account assignment workflows, and role based field coverage planning consistent with IQVIA OCE Organization Manager functionality. Configuration work focused on aligning commercial territories to local market structures while preserving a central model for territory definitions and sales roles.
Operational coverage spanned commercial, sales, and marketing functions across the CEE region, with centralized configuration for master territory rules and country level localization for execution and reporting. Governance established centralized oversight of territory definitions and campaign orchestration to ensure consistent multi-channel engagement across markets.
Polpharma Group BV used IQVIA OCE Organization Manager within its CRM program to drive faster campaign rollouts and more productive field operations, specifically aiming to improve salesforce productivity and accelerate multi-channel campaigns as stated in the program scope.
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Roche | Life Sciences | 112774 | $80.3B | Switzerland | IQVIA | IQVIA OCE Organization Manager | CRM | 2018 | n/a |
In 2018, Roche implemented IQVIA OCE Organization Manager as part of a broader deployment of IQVIA Technologies across its pharmaceuticals division. IQVIA OCE Organization Manager, categorized under CRM, was deployed alongside OCE Sales, OCE Marketing, Master Data Management, and ePromo to establish a unified commercial technology stack for Roche Pharma.
The implementation centered on organization and commercial engagement capabilities, including organization hierarchy modeling, account assignment workflows, and role based access controls to support sales, marketing, medical science liaisons, and account management. Configuration work emphasized orchestration of customer engagement across sales and marketing touchpoints and centralized master data processes provided by the IQVIA Master Data Management module.
Architecturally the suite was built on best in class platforms including Salesforce.com, Mulesoft, Amazon Web Services, Heroku, and Box, and the Organization Manager was integrated within that ecosystem to share organizational master records and account assignments with OCE Sales and OCE Marketing. Roche executed the rollout under a multi year agreement to cover more than 100 markets, provisioning the IQVIA Technologies suite for approximately 14,000 users across global commercial functions.
Governance and operational change focused on cross functional orchestration, centralized data governance for organization and account records, and workflow alignment across marketing, sales, and medical affairs to better inform commercial decisions. The stated outcomes for Roche included driving more meaningful customer engagement and interactions, enhancing customer experience, strengthening relationships, and improving commercial decision making.
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