List of Island Pacific Supplier Customers
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Since 2010, our global team of researchers has been studying Island Pacific Supplier customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Island Pacific Supplier for Supplier Relationship Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Island Pacific Supplier for Supplier Relationship Management include: Primark, a Ireland based Retail organisation with 72000 employees and revenues of $10.01 billion, The Perfume Shop, a United Kingdom based Retail organisation with 1800 employees and revenues of $310.0 million, Pandora Australia, a Australia based Retail organisation with 1400 employees and revenues of $159.0 million and many others.
Contact us if you need a completed and verified list of companies using Island Pacific Supplier, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Island Pacific Supplier customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Pandora Australia | Retail | 1400 | $159M | Australia | Island Pacific Systems | Island Pacific Supplier | Supplier Relationship Management | 2014 | n/a |
In 2014 Pandora Australia implemented Island Pacific Supplier, leveraging an Island Pacific SmartStore mobile POS trial that began in January 2014 to accelerate in-store service. The deployment placed Island Pacific Supplier within store operations to extend Supplier Relationship Management capability alongside point of sale and merchandising workflows.
The implementation emphasized mobile POS configuration and store-level inventory controls, with Island Pacific SmartStore mobile POS used to speed transactions and reduce queue times. Standard category-aligned functionality applied included sales transaction processing, real-time stock lookup and store replenishment triggers, supporting improved inventory accuracy and staff productivity.
Operational coverage targeted Pandora stores across Australia and New Zealand, focused on retail sales and store operations rather than corporate back-office transformation. Supplier Relationship Management functionality is inferred from Island Pacific’s broader suite connecting merchandising and order management, positioning Island Pacific Supplier to support vendor assortments and ordering workflows in support of retail operations.
Rollout began with the January 2014 trial before broader deployment to stores, governed through a controlled pilot then staged store activation. Outcomes reported during the trial included more than 30% sales uplift and measurable improvements in inventory accuracy and staff productivity, demonstrating tangible sales and service benefits in the deployed store operations environment.
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Primark | Retail | 72000 | $10.0B | Ireland | Island Pacific Systems | Island Pacific Supplier | Supplier Relationship Management | 2012 | n/a |
In 2012, Primark contracted Island Pacific Systems to deploy Island Pacific Supplier across its UK and European operations. The Island Pacific Supplier implementation was delivered as part of a broader merchandising and planning suite to support high-volume merchandise planning, purchase-order management and assortment planning for Primark buying teams.
The deployment implemented Supplier Relationship Management capabilities focused on purchase-order lifecycle control, vendor-management workflows and assortment planning, aligning procurement processes with merchandising cycles. Island Pacific Supplier was configured to centralize order creation, PO tracking and assortment visibility for merchandisers and planners, reinforcing Supplier Relationship Management across procurement and merchandising business functions.
Rollout targeted Primark’s UK and Europe merchandising and procurement functions, bringing buying teams into a unified operational model for purchase-order management and assortment decisions. Governance changes emphasized standardized PO workflows and vendor-management processes to improve cross-team visibility and operational coordination.
The project explicitly aimed at improving visibility for buying teams and supporting high-volume merchandise planning, enabling tighter coordination between purchasing and assortment planning without quantified performance claims.
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The Perfume Shop | Retail | 1800 | $310M | United Kingdom | Island Pacific Systems | Island Pacific Supplier | Supplier Relationship Management | 2007 | n/a |
In 2007, The Perfume Shop implemented Island Pacific Supplier to introduce Supplier Relationship Management capabilities that extended procurement and supplier collaboration across its retail operations. The deployment built on Island Pacific modules Direct plus existing Merchandising, Warehouse and Planning modules to establish a single operational platform for inventory and order workflows.
The configuration centralized stock records and order orchestration to unify inventory across stores, web and wholesale channels, and it streamlined online order fulfilment processes while preserving merchandising and planning controls. Supplier collaboration and planning benefits are described in vendor case material, and supplier-related functionality is inferred from the integrated planning and merchandising deployment within Island Pacific Supplier.
Operational coverage focused on retail merchandising, procurement, store operations, online sales and wholesale within the United Kingdom, aligning sourcing and replenishment across those business functions. The implementation tied merchandising assortments and warehouse replenishment to omni channel stock visibility to support store pickups, web fulfilment and wholesale allocations.
Governance and workflow changes concentrated on centralized inventory visibility and coordinated merchandising procurement workflows, enabling more consistent supplier interaction protocols and planning cycles. The project explicitly addressed retail merchandising and procurement processes in the United Kingdom and delivered improved stock visibility and operational efficiency as described in case materials.
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