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List of Isokon Case Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
DMH Stallard Professional Services 316 $34M United Kingdom Isokon Isokon Case Management Case Management 2020 n/a
In 2020, DMH Stallard implemented Isokon Case Management for online matter intake and case handling on its website. The deployment uses Isokon Case Management as the firm’s Case Management layer to centralize matter records and support legal team workflows across practice areas in the United Kingdom. Configuration emphasized matter management, document management, workflow automation, client facing intake forms and a client portal, reflecting standard Case Management capabilities. Deployment architecture was web integrated with the firm’s public site for intake and client access, and operational governance was managed internally by practice management and IT stakeholders with a phased rollout across legal teams.
Hewitsons Professional Services 350 $70M United Kingdom Isokon Isokon Case Management Case Management 2020 n/a
In 2020 Hewitsons implemented Isokon Case Management on its website to manage case intake and matter workflows. Isokon Case Management is deployed to support the firm’s legal services business function, matching Hewitsons’ profile as a United Kingdom professional services firm with roughly 350 employees, and it is referenced on the corporate site for client-facing intake. The deployment leverages core Case Management capabilities including web facing client intake and case submission, centralized matter records, document management, workflow automation for task routing and milestone tracking, and role based access controls. Configuration work focused on matter templates, automated notification rules, and workflow orchestration to align with fee earner processes and client service handoffs. Operationally the Isokon Case Management instance is surfaced through Hewitsons’ website to convert external inquiries into internal matters and to provide client status visibility, creating a direct channel from public intake to the firm’s internal matter records. Use is concentrated in fee earning teams and client services across the firm’s UK operations, with the application serving as the primary system of record for active matters. Governance emphasizes standardized matter lifecycle workflows and template management, with change control and workflow updates coordinated through internal IT and practice operations. The implementation reflects a focus on embedding Case Management capabilities into client intake, matter administration, and internal process control rather than isolated point solutions.
Thrings Professional Services 235 $26M United Kingdom Isokon Isokon Case Management Case Management 2020 n/a
In 2020 Thrings deployed Isokon Case Management on their website, integrating the system into client-facing intake forms and online matter initiation. The deployment targets the firm's United Kingdom professional services operations, covering legal case handling and client service workflows across practice teams and supporting a 235 person organization. Isokon Case Management was configured to deliver core capabilities aligned with the Case Management category, including matter and client records management, document association, task orchestration, role-based access controls, and automated intake routing. The implementation centralized initial client intake on the website, standardized matter categorization and routing rules, and established governance to align practice team workflows to the new case lifecycle within Isokon Case Management.
Professional Services 150 $25M United Kingdom Isokon Isokon Case Management Case Management 2020 n/a
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FAQ - APPS RUN THE WORLD Isokon Case Management Coverage

Isokon Case Management is a Case Management solution from Isokon.

Companies worldwide use Isokon Case Management, from small firms to large enterprises across 21+ industries.

Organizations such as Hewitsons, DMH Stallard, Thrings and Wilsons Solicitors LLP are recorded users of Isokon Case Management for Case Management.

Companies using Isokon Case Management are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Isokon Case Management are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Isokon Case Management across Americas, EMEA, and APAC.

Companies using Isokon Case Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Isokon Case Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Isokon Case Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.