List of Isokon Case Management Customers
London, NW1 7BB,
United Kingdom
Since 2010, our global team of researchers has been studying Isokon Case Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Isokon Case Management for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Isokon Case Management for Case Management include: Hewitsons, a United Kingdom based Professional Services organisation with 350 employees and revenues of $70.0 million, DMH Stallard, a United Kingdom based Professional Services organisation with 316 employees and revenues of $34.0 million, Thrings, a United Kingdom based Professional Services organisation with 235 employees and revenues of $26.0 million, Wilsons Solicitors LLP, a United Kingdom based Professional Services organisation with 150 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Isokon Case Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Isokon Case Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DMH Stallard | Professional Services | 316 | $34M | United Kingdom | Isokon | Isokon Case Management | Case Management | 2020 | n/a |
In 2020, DMH Stallard implemented Isokon Case Management for online matter intake and case handling on its website. The deployment uses Isokon Case Management as the firm’s Case Management layer to centralize matter records and support legal team workflows across practice areas in the United Kingdom.
Configuration emphasized matter management, document management, workflow automation, client facing intake forms and a client portal, reflecting standard Case Management capabilities. Deployment architecture was web integrated with the firm’s public site for intake and client access, and operational governance was managed internally by practice management and IT stakeholders with a phased rollout across legal teams.
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Hewitsons | Professional Services | 350 | $70M | United Kingdom | Isokon | Isokon Case Management | Case Management | 2020 | n/a |
In 2020 Hewitsons implemented Isokon Case Management on its website to manage case intake and matter workflows. Isokon Case Management is deployed to support the firm’s legal services business function, matching Hewitsons’ profile as a United Kingdom professional services firm with roughly 350 employees, and it is referenced on the corporate site for client-facing intake.
The deployment leverages core Case Management capabilities including web facing client intake and case submission, centralized matter records, document management, workflow automation for task routing and milestone tracking, and role based access controls. Configuration work focused on matter templates, automated notification rules, and workflow orchestration to align with fee earner processes and client service handoffs.
Operationally the Isokon Case Management instance is surfaced through Hewitsons’ website to convert external inquiries into internal matters and to provide client status visibility, creating a direct channel from public intake to the firm’s internal matter records. Use is concentrated in fee earning teams and client services across the firm’s UK operations, with the application serving as the primary system of record for active matters.
Governance emphasizes standardized matter lifecycle workflows and template management, with change control and workflow updates coordinated through internal IT and practice operations. The implementation reflects a focus on embedding Case Management capabilities into client intake, matter administration, and internal process control rather than isolated point solutions.
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Thrings | Professional Services | 235 | $26M | United Kingdom | Isokon | Isokon Case Management | Case Management | 2020 | n/a |
In 2020 Thrings deployed Isokon Case Management on their website, integrating the system into client-facing intake forms and online matter initiation. The deployment targets the firm's United Kingdom professional services operations, covering legal case handling and client service workflows across practice teams and supporting a 235 person organization.
Isokon Case Management was configured to deliver core capabilities aligned with the Case Management category, including matter and client records management, document association, task orchestration, role-based access controls, and automated intake routing. The implementation centralized initial client intake on the website, standardized matter categorization and routing rules, and established governance to align practice team workflows to the new case lifecycle within Isokon Case Management.
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Professional Services | 150 | $25M | United Kingdom | Isokon | Isokon Case Management | Case Management | 2020 | n/a |
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