List of Ivanti Neurons for HR Customers
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Since 2010, our global team of researchers has been studying Ivanti Neurons for HR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ivanti Neurons for HR for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ivanti Neurons for HR for HR Service Delivery include: Foodstuffs, a New Zealand based Retail organisation with 26000 employees and revenues of $7.00 billion, EJ Group, Inc, a United States based Oil, Gas and Chemicals organisation with 2300 employees and revenues of $750.0 million, Northern Beaches Council, a Australia based Government organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Ivanti Neurons for HR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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EJ Group, Inc | Oil, Gas and Chemicals | 2300 | $750M | United States | Ivanti | Ivanti Neurons for HR | HR Service Delivery | 2024 | T4S Partners |
In 2024, EJ Group, Inc deployed Ivanti Neurons for HR in the HR Service Delivery category. The rollout was delivered with systems integrator T4S Partners and accompanied a broader Ivanti Neurons for ITSM deployment, including a migration from Cherwell to the Ivanti platform.
Ivanti Neurons for HR was configured to provide HR case management and onboarding capabilities, with configured case types and automated onboarding and offboarding workflows to standardize task sequencing. The implementation used Ivanti automation to orchestrate approvals and task assignment, and to enforce consistent lifecycle event processing across HR-related cases.
The HR implementation was tied into the Ivanti Neurons for ITSM instance to align HR and IT case handling and to ensure handoffs between IT service processes and HR case workflows. Operational coverage focused on HR and IT operations, with centralized case routing and role-based task distribution to support employee lifecycle events.
Governance changes emphasized centralized HR case ownership and documented workflow rules for onboarding and offboarding actions, shifting manual checklists into automated case steps. Reported outcomes from the deployment included improved consistency and reduced manual effort in HR-related lifecycle events.
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Foodstuffs | Retail | 26000 | $7.0B | New Zealand | Ivanti | Ivanti Neurons for HR | HR Service Delivery | 2021 | Service Dynamics |
In 2021, Foodstuffs implemented Ivanti Neurons for HR. The deployment extended Ivanti Neurons through an Ivanti Service Management program that included a migration from Cherwell, delivered by Service Dynamics, to address HR Service Delivery use cases in New Zealand. This implementation targeted employee lifecycle and case management workflows across HR and facilities functions at Foodstuffs.
Module-level configuration centered on HR case management and onboarding, with Ivanti Neurons for HR configured to automate employee onboarding and offboarding processes and to manage HR case intake, triage, assignment and resolution. Automation logic and workflow orchestration were applied to approvals, task assignments and people-data validation to support HR and facilities process automation.
Operational scope covered HR, IT and facilities teams, with the Ivanti Neurons for HR application serving as the primary HR Service Delivery platform for employee lifecycle requests across Foodstuffs in New Zealand. The implementation leveraged the Ivanti Service Management platform to consolidate case records and runbook automation, while the migration from Cherwell centralized service records into the Ivanti environment.
Service Dynamics led the rollout, providing partner led configuration, documentation and a phased cutover to the Ivanti Neurons for HR environment. Outcomes documented in the partner case study include a reduction in service request cost-to-serve of approximately 25 percent, and improved people-data accuracy and automation across IT, HR and facilities.
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Northern Beaches Council | Government | 1000 | $250M | Australia | Ivanti | Ivanti Neurons for HR | HR Service Delivery | 2022 | Service Management Specialists |
In 2022, Northern Beaches Council deployed Ivanti Neurons for HR to extend its Ivanti ITSM platform into HR Service Delivery. Service Management Specialists delivered the implementation, targeting staff in the Sydney region and aligning HR and payroll request handling with existing IT service workflows.
The Ivanti Neurons for HR implementation configured core HR case management, a centralised HR service catalogue, and an HR self-service portal, and included extensions to payroll case handling. Configuration work focused on ticket lifecycle orchestration, routing and queueing rules, SLA-oriented processing, knowledge base publication, and self-service form workflows consistent with HR Service Delivery functional patterns.
Architecturally the deployment sits on a unified Ivanti ITSM platform, enabling shared dashboards and a consolidated service management data model across IT and HR. The unified platform approach enabled single-platform reporting and cross-functional visibility between IT service management and HR operations.
Governance was centralized through the service catalogue and operational dashboards, with Service Management Specialists enabling workflow standardization and operational reporting to capture measurable service-delivery maturity improvements. The Ivanti Neurons for HR deployment provided Northern Beaches Council HR, Payroll, and IT teams a consolidated case management and portal-led service experience for staff in the Sydney region.
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