List of iwinBACK Platform Customers
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Since 2010, our global team of researchers has been studying iwinBACK Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iwinBACK Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iwinBACK Platform for Customer Engagement include: Callsu Malta, a Malta based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using iwinBACK Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iwinBACK Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Callsu Malta | Professional Services | 20 | $2M | Malta | iwinBACK | iwinBACK Platform | Customer Engagement | 2023 | n/a |
In 2023 CallsU Malta implemented the iwinBACK Platform to power multilingual outbound calls, emails and SMS journeys for iGaming customer acquisition, onboarding and reactivation across EMEA. The deployment targeted Customer Engagement use cases and was sized for a 20-employee professional services firm operating regional campaign activity.
The iwinBACK Platform was configured to deliver marketing automation and omnichannel messaging capabilities, enabling campaign orchestration across voice, email and SMS channels. Implemented capabilities included journey sequencing, multilingual content templates, timed reactivation triggers and outbound call workflows consistent with outbound contact center and campaign automation practices.
Operational scope covered customer acquisition, onboarding and player reactivation functions across EMEA, with localized messaging and reusable campaign templates to support language variants and regional compliance needs. Configuration emphasized segmentation-driven journeys and scheduled outreach to systematically re-engage lapsed players.
Implementation began in 2023 and went live the same year, with rollout activities focused on building campaign templates, defining segmentation rules and operationalizing multilingual workflow governance. CallsU reports improved player reactivation and conversion metrics following the go live on the iwinBACK Platform.
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