List of Jio Commerce Customers
Jio
Building 4NA, Maker Maxity 1st floor Bandra Kurla Complex Bandra East,
Mumbai, 400051,
India
Mumbai, 400051,
India
91 22 3555 4094
Communications
90067
$13.5B
Since 2010, our global team of researchers has been studying Jio Commerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jio Commerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jio Commerce for eCommerce include: Reliance Retail, a India based Retail organisation with 207552 employees and revenues of $36.68 billion, JioMart India, a India based Retail organisation with 207552 employees and revenues of $30.79 billion, Urban Ladder, a India based Retail organisation with 800 employees and revenues of $180.0 million, Tira India, a India based Retail organisation with 1500 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Jio Commerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jio Commerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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JioMart India | Retail | 207552 | $30.8B | India | Relianice JIO | Jio Commerce | eCommerce | 2020 | n/a |
In 2020, JioMart India deployed Jio Commerce to run its omnichannel grocery and marketplace operations across India. Jio Commerce was implemented as an eCommerce platform to centralize inventory, order and logistics functions and to enable hyperlocal and quick commerce delivery across urban and semi urban fulfilment zones.
The implementation included core modules for inventory management, order management, logistics orchestration and marketplace seller onboarding, configured to support both retail store fulfilment and marketplace seller fulfillment workflows. Jio Commerce was used to unify catalog and stock visibility, to route orders for hyperlocal delivery and to automate seller onboarding processes and listing management consistent with omnichannel retail operations.
Operationally the platform integrated with JioMart seller ecosystems and logistics partner networks to scale marketplace onboarding and fulfilment throughput, the vendor case study notes significant ecosystem scaling through 2024. The deployment covered nationwide operational scope within India and was positioned to support rapid expansion of quick commerce services.
Governance and rollout focused on centralized operational controls for fulfilment and seller governance, with phased capability expansion to support quick commerce in 2024. The case study reports improved fulfilment and seller onboarding as explicit outcomes tied to the Jio Commerce eCommerce implementation.
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Reliance Retail | Retail | 207552 | $36.7B | India | Relianice JIO | Jio Commerce | eCommerce | 2021 | n/a |
In 2021, Reliance Retail implemented Jio Commerce as its eCommerce platform. The deployment uses Jio Commerce's composable and modular building blocks to centralize commerce capabilities across Reliance Retail, emphasizing a composable and modular architecture that separates services from presentation layers. The architecture is API first and headless in orientation, designed to enable reuse of commerce services across digital storefronts and in store digital experiences. Jio Commerce is positioned to provide discrete, interoperable components for commerce orchestration within the retail business.
Configuration centered on standard eCommerce functional modules such as product catalog and catalog management, pricing and promotions, checkout and order management, inventory orchestration, and customer profile services. Integrations are handled via APIs to connect payments, inventory and logistics systems and to surface commerce workflows into merchandising, operations, and marketing processes. Governance focused on centralized catalog and pricing workflows with API governance and role based access controls to align merchandisers and operations around unified data models. The implementation approach enabled incremental, module by module adoption so business teams could onboard discrete commerce capabilities independently.
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Tira India | Retail | 1500 | $150M | India | Relianice JIO | Jio Commerce | eCommerce | 2023 | n/a |
In 2023, Tira India implemented Jio Commerce as its cloud-native digital backbone for eCommerce, deploying the platform at launch to support Reliance Retail’s beauty platform and to deliver personalized, omnichannel beauty commerce. Jio Commerce was used from launch in 2023 to enable loyalty and AI-driven marketing aimed at boosting conversion and retention across customer touchpoints.
The implementation centered on the Jio Commerce modules for Unified Customer Profile, personalization, loyalty, and fulfillment. The Unified Customer Profile consolidated customer identifiers and interaction signals to drive personalization engines and loyalty orchestration, while the personalization module managed content and offer targeting for web and app storefronts. The loyalty module supported program rules and earned redemptions, and the fulfillment module handled order routing and fulfillment workflows consistent with omnichannel retail operations.
Operational coverage included commerce, marketing, customer experience, merchandising, and fulfillment functions across Tira India, with the platform operating as the single eCommerce backbone for beauty retail experiences. The deployment emphasized omnichannel touchpoints, aligning storefront merchandising and loyalty interactions with AI-driven marketing campaigns to maintain consistent customer profiles and personalized experiences.
Governance and workflow changes focused on centralized profile management and campaign orchestration, enabling marketing teams to leverage unified customer data for targeted programs. The case study notes the Jio Commerce implementation supported efforts to boost conversion and retention, reflecting a strategic emphasis on personalization, loyalty, and fulfillment within Tira India’s eCommerce operations.
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Urban Ladder | Retail | 800 | $180M | India | Relianice JIO | Jio Commerce | eCommerce | 2023 | n/a |
In 2023, Urban Ladder implemented Jio Commerce to power omnichannel eCommerce and B2B operations across India. The Jio Commerce deployment centralized orders, catalog, and invoicing workflows to unify retail and institutional sales channels and provide a single source of transactional data.
The implementation used Jio Commerce Order Management, Catalog, and invoicing/GST capabilities as documented in the vendor case study. Configuration work focused on order orchestration, centralized product catalogue management, and GST-compliant invoice generation, aligning standard eCommerce functional workflows such as order lifecycle management, catalog enrichment, tax handling, and automated invoice creation.
Operational coverage targeted Urban Ladder's India footprint, spanning omnichannel commerce front ends and institutional sales operations, with direct impact on fulfillment and sales functions. Governance and process changes centered on centralized catalog and invoicing controls to standardize downstream fulfillment and institutional order processing.
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Buyer Intent: Companies Evaluating Jio Commerce
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Jio Commerce. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Jio Commerce for eCommerce include:
- Singapore University of Technology and Design, a Singapore based Education organization with 813 Employees
- Techtriad Team (T3), a United States based Professional Services company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Jio Commerce Coverage
Jio Commerce is a eCommerce solution from Relianice JIO.
Companies worldwide use Jio Commerce, from small firms to large enterprises across 21+ industries.
Organizations such as Reliance Retail, JioMart India, Urban Ladder and Tira India are recorded users of
Jio Commerce for eCommerce.
Companies using Jio Commerce are most concentrated in Retail, with adoption spanning over 21 industries.
Companies using Jio Commerce are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Jio Commerce across Americas, EMEA, and APAC.
Companies using Jio Commerce range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 50%.
Customers of Jio Commerce include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Jio Commerce customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.