List of Jitterbit API Manager Customers
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Since 2010, our global team of researchers has been studying Jitterbit API Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jitterbit API Manager for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jitterbit API Manager for API Management include: Johnson Controls, a Ireland based Professional Services organisation with 94000 employees and revenues of $22.95 billion, Johnsonville, a United States based Consumer Packaged Goods organisation with 3500 employees and revenues of $1.00 billion, Wave United Kingdom, a United Kingdom based Utilities organisation with 600 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Jitterbit API Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jitterbit API Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Johnson Controls | Professional Services | 94000 | $23.0B | Ireland | Jitterbit | Jitterbit API Manager | API Management | 2018 | n/a |
In 2018, Johnson Controls implemented Jitterbit API Manager for Al Salem Johnson Controls in Saudi Arabia, with the integration project starting in May 2018 and going live in December 2018. The deployment was executed as part of a Jitterbit Harmony integration to connect ServiceMax, Epicor iScala, and SharePoint and to streamline field-service and work-order data flows across the Saudi Arabian business.
Jitterbit API Manager, an API Management solution, was used to expose and orchestrate APIs between the field-service platform and the ERP and document repositories, providing endpoint management, transformation and routing capabilities consistent with middleware-driven integration patterns. Functional modules implemented included connectors to ServiceMax, Epicor iScala, and SharePoint, data mapping and transformation logic for work-order and ERP finance payloads, and orchestration to support both synchronous and asynchronous work-order synchronization.
The operational scope covered field service and finance workflows within Johnson Controls Saudi Arabia, impacting technician workflows, work-order processing and ERP financial data flows. Governance was centered on centralized API control and standardized payload transformations to reduce operational friction, and the go-live delivered measurable time savings and improved technician adoption as reported in the case study.
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Johnsonville | Consumer Packaged Goods | 3500 | $1.0B | United States | Jitterbit | Jitterbit API Manager | API Management | 2023 | n/a |
In 2023, Johnsonville selected Jitterbit Harmony and implemented Jitterbit API Manager, adopting an event-driven API Management approach to modernize its digital strategy. The implementation emphasized Jitterbit API Manager as the central orchestration layer for event-based integration across business processes.
Implementation focused on event-based API routing, orchestration, and process automation capabilities within Jitterbit Harmony, enabling real-time process execution and automated workflows. Configurations centered on event triggers, API endpoints for process orchestration, and runtime orchestration to support hire-to-retire HR workflows and shop-floor recipe management.
Integrations connected HR process automation and manufacturing shop-floor recipe management systems to the Jitterbit API Manager, providing event flows between HR functions and production systems in the United States. Operational coverage targeted HR and manufacturing operations, aligning API-led connectivity with operational process execution and data synchronization across those departments.
Governance included centralized API Management practices with cataloging, access controls, and monitoring to support event-driven operations and standardized interfaces. The engagement delivered real-time process execution and reduced manual work across HR and manufacturing operations, accelerating Johnsonville's stated digital transformation outcomes.
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Wave United Kingdom | Utilities | 600 | $150M | United Kingdom | Jitterbit | Jitterbit API Manager | API Management | 2019 | n/a |
In 2019 Wave United Kingdom deployed Jitterbit API Manager as an API Management solution to consolidate CRM and billing data and to provision customer portal APIs. The implementation focused on centralizing data flows between Salesforce and billing systems across its UK operations.
Wave used Jitterbit Harmony to orchestrate nightly ETL jobs that synchronized customer records and generated customer bill PDFs through a purpose built API. Jitterbit API Manager managed the API endpoints for retrieving bill PDFs, enforced a single interface for downstream systems, and reduced reliance on manual spreadsheet processes. Functional capabilities implemented included ETL scheduling, API endpoint orchestration, and document retrieval workflows.
Integrations explicitly included Salesforce and the company billing system, with the API layer exposed to the customer portal to support self service bill access. Operational scope covered customer service and billing functions across Wave United Kingdom, providing a consolidated view of the customer to those teams.
Governance centered on a centralized API layer which standardized data access and automated nightly processing to replace manual reconciliation steps. Outcomes reported included a single view of the customer and reduced manual data entry.
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