List of Journey eCommerce Customers
Cheltenham, GL51 9SY,
United Kingdom
Since 2010, our global team of researchers has been studying Journey eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Journey eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Journey eCommerce for eCommerce include: Boringdon Hall Hotel and Gaia Spa, a United Kingdom based Leisure and Hospitality organisation with 325 employees and revenues of $42.0 million, Beaverbrook, a United Kingdom based Leisure and Hospitality organisation with 250 employees and revenues of $42.0 million, Chewton Glen Hotel, a United Kingdom based Leisure and Hospitality organisation with 312 employees and revenues of $27.0 million, The Coniston Hotel United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 120 employees and revenues of $13.0 million, Nira Caledonia United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 35 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Journey eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Journey eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beaverbrook | Leisure and Hospitality | 250 | $42M | United Kingdom | Journey | Journey eCommerce | eCommerce | 2018 | n/a |
In 2018, Beaverbrook implemented Journey eCommerce as its eCommerce platform, executing a website relaunch and integrating Journey's voucher commerce solution. The engagement delivered a rebuilt customer-facing website in Surrey, United Kingdom and an embedded ecommerce voucher module to support online voucher sales and redemptions. Journey eCommerce is referenced as the technology provider in both the Journey case study and the Beaverbrook site.
Implementation work focused on unifying the website storefront and voucher commerce workflows, configuring transaction and voucher issuance flows, and instrumenting session to conversion pathways within the site. The Journey eCommerce deployment tied voucher selling directly into the site checkout and redemption paths, aligning online payment flows with voucher validation logic. Functional capabilities implemented included the public storefront, voucher product management, and integrated checkout processes.
Operational scope covered the Beaverbrook property in Surrey and its direct online revenue channel, with the ecommerce deployment servicing marketing led traffic and booking conversion funnels. Outcomes reported in the engagement included an 88% increase in session conversion and improved direct revenue. Business functions impacted included online sales, voucher management, and digital marketing conversion.
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Boringdon Hall Hotel and Gaia Spa | Leisure and Hospitality | 325 | $42M | United Kingdom | Journey | Journey eCommerce | eCommerce | 2019 | n/a |
In 2019, Boringdon Hall Hotel and Gaia Spa implemented Journey eCommerce on their website. Journey eCommerce serves as the customer-facing storefront in the eCommerce category, centralizing online package merchandising and enabling direct bookings for hotel stays and spa packages.
Deployment centered on embedding Journey eCommerce into the public website and configuring functional modules for a package catalog, booking capture and checkout workflows, pricing and availability control, and content-driven package pages. The implementation supports commercial and operational teams including revenue management, reservations, spa operations and marketing, with content and package configuration managed through the Journey eCommerce administrative console and online bookings captured through the hotel’s website. Governance emphasized centralized catalog control and operational handoff to marketing and reservations for day-to-day package and pricing updates.
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Chewton Glen Hotel | Leisure and Hospitality | 312 | $27M | United Kingdom | Journey | Journey eCommerce | eCommerce | 2023 | n/a |
In 2023 Chewton Glen Hotel implemented Journey eCommerce in an eCommerce deployment centered on voucher commerce at its Hampshire, United Kingdom site in New Milton. The deployment adopted the Journey eCommerce voucher module to centralize gift voucher sales and operational workflows for the leisure and hospitality business.
The implementation configured Journey eCommerce voucher capabilities including online voucher issuance and checkout, redemption tracking, automated fulfilment workflows, and consolidated revenue reporting to manage the voucher lifecycle within a single platform. Configuration emphasized automation of manual processes and transparent reporting to support finance, reservations, and guest services, and the case study documents ongoing feature innovation to extend voucher functionality.
Operational coverage focused on reservations, guest services, and finance teams at the New Milton site, reducing operational strain on the team and improving revenue transparency as described in the case study. Governance and rollout centered on standardizing voucher issuance and reconciliation processes, with staged adoption at the Hampshire property and continued iterative updates to the Journey eCommerce voucher module.
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Leisure and Hospitality | 35 | $3M | United Kingdom | Journey | Journey eCommerce | eCommerce | 2024 | n/a |
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Leisure and Hospitality | 120 | $13M | United Kingdom | Journey | Journey eCommerce | eCommerce | 2021 | n/a |
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