List of Kapta Customers
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Since 2010, our global team of researchers has been studying Kapta customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kapta for Customer Engagement, Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kapta for Customer Engagement, Customer Data Platform include: AVI-SPL, Inc., a United States based Professional Services organisation with 3400 employees and revenues of $1.30 billion, Eagle Eye Solutions, a United Kingdom based Professional Services organisation with 257 employees and revenues of $61.0 million, Sohonet, a United Kingdom based Media organisation with 61 employees and revenues of $12.7 million and many others.
Contact us if you need a completed and verified list of companies using Kapta, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kapta customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AVI-SPL, Inc. | Professional Services | 3400 | $1.3B | United States | Kapta | Kapta | Customer Engagement,Customer Data Platform | 2022 | n/a |
In 2022, AVI-SPL, Inc. implemented Kapta to aggregate meaningful account data and automate the account planning process for global accounts. Kapta is used as a Customer Engagement,Customer Data Platform to centralize account intelligence and operationalize strategic account plans across the organization.
The implementation leverages Kapta account planning capabilities and metrics tracking to create structured account plans, capture account health signals, and maintain single views of strategic customers. Configuration emphasized account plan templates, scorecards, and metric rollups to support recurring review cadences for account managers and sales leadership.
Operational coverage focused on global account teams as well as customer success and sales functions, with Kapta positioned as the authoritative system for account planning and performance tracking. Governance evolved toward formalized account review workflows and metric driven planning, and Kapta is cited in vendor testimonials as improving account management and accelerating go to market efforts.
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Eagle Eye Solutions | Professional Services | 257 | $61M | United Kingdom | Kapta | Kapta | Customer Engagement,Customer Data Platform | 2023 | n/a |
In 2023, Eagle Eye Solutions deployed Kapta as a Customer Engagement,Customer Data Platform to formalize strategic account engagement and planning. Kapta is used to drive more measurable results from strategic customer relationships, a capability described in Kapta customer success testimonials.
The deployment focused on the Account Engagement and Account Planning modules inferred from vendor feature descriptions and testimonial context. Configuration emphasized structured account plans, playbook-driven engagement workflows, relationship mapping, and consolidated account health indicators to support strategic reviews. Kapta was set up to capture account objectives, activity logs, and plan milestones to operationalize relationship management practices.
Operational scope covered account management and customer success teams within Eagle Eye Solutions, with usage centered on strategic and high-value customers in the United Kingdom. The implementation centralized strategic account information and standardized engagement cadence across teams at the 257-employee professional services firm. No specific third-party integrations are disclosed in the source documentation.
Governance changes established a regular account planning cadence, centralized ownership of account plans, and formal review workflows to align sales and services on customer outcomes. Kapta served as the single repository for account plan artifacts and engagement tracking, reinforcing accountability for plan execution. According to the testimonial source, the implementation aimed to produce more measurable results from strategic customer relationships.
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Sohonet | Media | 61 | $13M | United Kingdom | Kapta | Kapta | Customer Engagement,Customer Data Platform | 2020 | n/a |
In 2020, Sohonet implemented Kapta to structure and optimise account planning for large key accounts across its global media and production services business. The rollout positioned Kapta as a Customer Engagement,Customer Data Platform to centralize account intelligence and formalize strategic relationship management across the organization.
Deployment focused on Kapta modules aligned to account planning and Voice of Customer capabilities, with configuration to capture strategic account plans, stakeholder maps, and customer feedback workflows. Kapta was used to formalize planning artifacts and recurring engagement cadences, enabling standardized account review templates and relationship health tracking that are common in Customer Engagement,Customer Data Platform implementations.
Operational coverage included Sohonet’s global account management and customer success teams, concentrating on large strategic customers in media and production services. The implementation emphasized cross-functional adoption for sales and service executives, with data and plan access scoped to account teams and regional stakeholders to support coordinated relationship management.
Governance changes instituted during the Kapta program included defined account ownership, scheduled executive review cadences, and standardized account planning processes to align resources and escalation paths. Kapta reports the work helped nearly triple revenue from key account relationship management, reflecting a measurable outcome attributed to the account planning and Voice of Customer capabilities implemented.
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Buyer Intent: Companies Evaluating Kapta
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