List of Keen Customer Facing Metrics Customers
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United States
Since 2010, our global team of researchers has been studying Keen Customer Facing Metrics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keen Customer Facing Metrics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keen Customer Facing Metrics for Analytics and BI include: Bluecore, a United States based Professional Services organisation with 400 employees and revenues of $100.0 million, Groove Networks, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Keen Customer Facing Metrics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Keen Customer Facing Metrics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bluecore | Professional Services | 400 | $100M | United States | Keen | Keen Customer Facing Metrics | Analytics and BI | 2016 | n/a |
In 2016, Bluecore implemented Keen Customer Facing Metrics to embed white label customer facing analytics directly into its marketing automation product. Keen Customer Facing Metrics served as an Analytics and BI layer to deliver real time visualizations and embedded dashboards for Bluecore clients in the retail sector, operating in the United States marketing area.
The deployment integrated Keen as native analytics inside Bluecore's product UI, providing embeddable dashboard rendering, real time visualization components, and white label theming for customer facing reporting. Integration cadence was rapid, with Keen reporting full integration in less than 24 hours as part of the Native Analytics adoption announced in 2016, enabling Bluecore to provision dashboards alongside existing marketing workflows for clients such as Staples and Newegg.
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Groove Networks | Professional Services | 10 | $1M | United States | Keen | Keen Customer Facing Metrics | Analytics and BI | 2019 | n/a |
In 2019, Groove Networks integrated Keen Customer Facing Metrics to provide in product reporting and dashboards for customer support teams as part of Groove 2.0, released June 2019. The implementation targeted customer success workflows in the United States and positioned reporting as a built in capability within Groove 2.0.
Keen Customer Facing Metrics was embedded as an Analytics and BI layer delivering in product dashboards, event level reporting, and configurable customer facing metrics for Groove’s customers. The work focused on creating a scalable reporting layer to reduce Groove engineering development overhead, centralize instrumentation, and expose metrics directly inside the support and customer success user interfaces.
Deployment was product integrated rather than a separate analytics portal, and the implementation covered customer facing reporting modules and internal support dashboards used by customer success teams. Governance centered on making reporting a foundational component of the offering as part of the Groove 2.0 rollout, with operational scope across Groove’s United States customer base and support organization, and an explicit aim of lowering development burden while delivering scalable Analytics and BI functionality.
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Buyer Intent: Companies Evaluating Keen Customer Facing Metrics
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