List of Keona Health CRM Customers
Keona Health
510 Meadowmont Village Circle,
Chapel Hill, 27517, NC,
United States
Chapel Hill, 27517, NC,
United States
1 919-951-5700
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying Keona Health CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keona Health CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keona Health CRM for CRM include: Chesapeake Urology Associates, LLC, a United States based Healthcare organisation with 1000 employees and revenues of $150.0 million, Central Maine Healthcare, a United States based Healthcare organisation with 546 employees and revenues of $66.0 million, Virginia Women's Center, a United States based Healthcare organisation with 250 employees and revenues of $35.0 million, Burlington Orthopaedic & Hand Surgery, a United States based Healthcare organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Keona Health CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Keona Health CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Burlington Orthopaedic & Hand Surgery | Healthcare | 20 | $2M | United States | Keona Health | Keona Health CRM | CRM | 2023 | n/a |
In 2023, Burlington Orthopaedic & Hand Surgery implemented Keona Health CRM across EmergeOrtho's North Carolina call centers, using the Keona Health CRM as the primary CRM to modernize telephone triage, scheduling, and encounter documentation. The deployment targeted call-center operations and front office scheduling to address call-center bottlenecks and improve patient access and encounter capture.
The implementation centered on CareDesk capabilities for structured telephone triage workflows, appointment scheduling automation, and mandatory encounter documentation templates, aligning CRM case management with clinical intake processes. Configuration emphasized standardized triage scripts and encounter fields to ensure consistent documentation and to support scheduling efficiency across multiple call center sites.
Rollout and governance were organized around call-center operations and intake staff training, shortening onboarding and enforcing documentation processes. The deployment produced explicitly reported operational outcomes including a 70% reduction in onboarding time, 100% encounter documentation, and an increase of approximately 7 to 10 additional visits per day at some locations without adding staff, demonstrating Keona Health CRM impact on scheduling throughput and documentation completeness.
|
 |
Central Maine Healthcare | Healthcare | 546 | $66M | United States | Keona Health | Keona Health CRM | CRM | 2023 | n/a |
In 2023, Central Maine Healthcare deployed Keona Health CRM, implementing Keona Health's CareDesk CRM to centralize and modernize nurse triage and telehealth triage across its Maine hospital system. The implementation positioned the application as a centralized CRM for clinical intake workflows, consolidating inbound call handling, structured telephone triage protocols, and telehealth routing into a single operational console. Configuration emphasized clinical triage modules, call documentation templates, and scheduling extensions, enabling a cohesive triage to scheduling workflow.
Keona Health's CareDesk CRM was integrated with EHR workflows to push triage notes and encounter data into patient records, improving documentation continuity and supporting clinician follow up. Operational scope covered nursing triage teams and telehealth services across the system, with governance focused on standardized triage protocols and accelerated onboarding, which Central Maine Healthcare reported reduced nurse onboarding time by approximately 60% and produced a reported 100% improvement in call documentation. After the initial triage rollout, the CRM was expanded to support broader scheduling needs across the system.
|
 |
Chesapeake Urology Associates, LLC | Healthcare | 1000 | $150M | United States | Keona Health | Keona Health CRM | CRM | 2016 | n/a |
In 2016, Chesapeake Urology Associates, LLC implemented Keona Health CRM, a CRM, to centralize patient communication and automate routine outreach workflows. The Keona Health CRM was used to manage appointment reminders, recall campaigns, and two way patient messaging tied to front office and clinical access points. This deployment targeted patient access, contact center operations, and outpatient clinic scheduling.
Configuration focused on patient contact and profile management, templated messaging campaigns, scheduling notices, and consent aware communication workflows. Capabilities implemented included automated messaging sequences, response tracking, and segmentation for patient cohorts. These modules reflected standard CRM functional terminology such as contact management, campaign orchestration, and communication analytics.
The implementation followed a cloud oriented SaaS deployment model consistent with CRM deployments in healthcare, enabling centralized configuration and role based access controls. Operational coverage spanned administrative staff, call center agents, and clinical care coordinators within the practice, supporting daily patient engagement and appointment throughput. No specific third party integrations were documented in the source material.
Governance established programmatic messaging templates, user permission tiers, and consent capture processes to align communication with clinical workflows and compliance expectations. Rollout proceeded with phased enablement across functional teams to embed messaging controls and standardize patient outreach procedures.
|
 |
Virginia Women's Center | Healthcare | 250 | $35M | United States | Keona Health | Keona Health CRM | CRM | 2016 | n/a |
In 2016 Virginia Women’s Center implemented Keona Health CRM, deploying Keona’s CareDesk healthcare CRM to formalize clinical triage and to manage complex multi-resource scheduling across its Virginia practices. The Keona Health CRM deployment was positioned as a patient access and scheduling platform within the CRM category, linking clinical intake workflows to appointment orchestration for outpatient obstetrics and gynecology services.
The implementation centered on CareDesk configuration for clinical triage workflows and multi-resource scheduling, with later configuration and activation of Intelligent Scheduling and Patient Self Scheduling capabilities. Configuration work included mapping clinical intake pathways, defining appointment types and scheduling rules, and embedding automated scheduling logic to support coordination across providers and shared resources such as ultrasound and procedure rooms.
Operational scope covered clinical and front desk functions across Virginia Women’s Center practices, impacting clinical triage, scheduling operations, and patient access management. The program consolidated scheduling and patient outreach within the Keona Health CRM, enabling staff to manage complex calendars and patient communications from a single CRM-driven scheduling surface.
Governance and rollout were staged, with CareDesk deployed first for triage and complex scheduling, and Intelligent Scheduling plus Patient Self Scheduling added subsequently to extend patient access channels. The Keona Health CRM deployment resulted in documented operational outcomes, achieving a 70% reduction in staff onboarding time and 25 percent of appointments self scheduled within six months.
|
Showing 1 to 4 of 4 entries
Buyer Intent: Companies Evaluating Keona Health CRM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Keona Health CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Keona Health CRM Coverage
Keona Health CRM is a CRM solution from Keona Health.
Companies worldwide use Keona Health CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Chesapeake Urology Associates, LLC, Central Maine Healthcare, Virginia Women's Center and Burlington Orthopaedic & Hand Surgery are recorded users of
Keona Health CRM for CRM.
Companies using Keona Health CRM are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using Keona Health CRM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Keona Health CRM across Americas, EMEA, and APAC.
Companies using Keona Health CRM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Keona Health CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Keona Health CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.