List of Kinetic Commerce Platform Customers
Toronto, M6K 1X9, ON,
Canada
Since 2010, our global team of researchers has been studying Kinetic Commerce Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kinetic Commerce Platform for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kinetic Commerce Platform for eCommerce include: Telus, a Canada based Communications organisation with 106800 employees and revenues of $14.47 billion, Lowe's Canada, a Canada based Retail organisation with 26000 employees and revenues of $4.00 billion, Aldo Group, a Canada based Retail organisation with 20000 employees and revenues of $2.50 billion and many others.
Contact us if you need a completed and verified list of companies using Kinetic Commerce Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kinetic Commerce Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aldo Group | Retail | 20000 | $2.5B | Canada | Kinetic Commerce | Kinetic Commerce Platform | eCommerce | 2016 | n/a |
In 2016, Aldo Group deployed the Kinetic Commerce Platform to power a Connected Store experience at Westfield World Trade Center in New York City. The Kinetic Commerce Platform delivered mobile enabled in store experiences, retail CRM touchpoints, and associate enablement to improve customer engagement. This implementation targeted in store retail operations and associate workflows at the Westfield World Trade Center location, using eCommerce capabilities to bridge online inventory and in store browsing.
Functional modules implemented included associate apps, mobile commerce interfaces, and endless aisle browsing, inferred from the vendor announcement and platform description and aligned with eCommerce operational patterns for omnichannel retail. The deployment emphasized associate enablement and point of service browsing, restructuring store workflows to support mobile assisted selling and endless aisle order capture. Vendor communications described outcomes focused on improved customer engagement across retail CRM and associate enablement channels.
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Lowe's Canada | Retail | 26000 | $4.0B | Canada | Kinetic Commerce | Kinetic Commerce Platform | eCommerce | 2020 | n/a |
In 2020 Lowe's Canada launched the VIPpro mobile application developed by Kinetic Commerce on the Kinetic Commerce Platform, an eCommerce solution. The vendor announcement records the creation of a mobile app and customer portal channel specifically to serve professional customers across its banners.
The implementation exposed mobile app/customer portal functionality within the Kinetic Commerce Platform, delivering modules for purchase history access, distribution of exclusive offers, and account management capabilities. These modules reflect typical eCommerce capabilities for order history retrieval, targeted offer orchestration, and self-service account workflows used to support professional buying patterns. Kinetic Commerce developed and delivered the VIPpro mobile application as the primary customer-facing module of the platform.
Operational coverage targeted Lowe's, RONA and Reno-Depot corporate stores across Canada, concentrating on retail and CRM business functions for professional customers. The program launch centralized pro-customer interactions into a dedicated mobile channel to support loyalty and account servicing workflows. The vendor statement confirms the VIPpro program was launched in Canada in 2020.
The published objective for the VIPpro implementation was to improve pro-customer experience and loyalty by providing professional customers with direct access to purchase history, exclusive offers and account management features. The Kinetic Commerce Platform supplied the mobile commerce and customer portal capabilities required to operationalize the VIPpro program.
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Telus | Communications | 106800 | $14.5B | Canada | Kinetic Commerce | Kinetic Commerce Platform | eCommerce | 2022 | n/a |
Telus implemented the Kinetic Commerce Platform in 2022 to support associate enablement and omnichannel customer experiences across retail channels in Canada. The Kinetic Commerce Platform is categorized as eCommerce and is listed by the vendor as a technology partner for Telus with an explicit focus on retail associate enablement and customer service.
The implementation emphasizes clienteling, mPOS and virtual associate tools as primary functional modules, inferred from the vendor platform description rather than from a Telus-specific public case study. Configuration and automation work streams concentrate on associate-facing workflows, customer profile access, assisted selling and checkout facilitation consistent with eCommerce clienteling and mobile POS capabilities.
Operational coverage is described as retail channels in Canada, aligning the Kinetic Commerce Platform with in-store associate workflows and omnichannel customer interactions rather than core back office systems. The deployment architecture is oriented toward omnichannel orchestration that brings together in-store point of sale activity, associate enablement tools and customer service touchpoints to present a unified retail experience.
Governance and rollout focus on embedding associate enablement into retail process and workflow changes, with vendor collaboration to provision associate tooling and to support store level configuration and training. This implementation positions Telus, the Kinetic Commerce Platform and the eCommerce category in direct support of retail associate capabilities and customer service operations across Telus retail locations in Canada.
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