List of Klarity IDP Customers
San Francisco, 94104, CA,
United States
Since 2010, our global team of researchers has been studying Klarity IDP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Klarity IDP for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Klarity IDP for Intelligent Process Automation include: DoorDash, a United States based Professional Services organisation with 23700 employees and revenues of $10.72 billion, Coupa, a United States based Professional Services organisation with 3400 employees and revenues of $1.00 billion, Zuora, a United States based Professional Services organisation with 1549 employees and revenues of $457.0 million and many others.
Contact us if you need a completed and verified list of companies using Klarity IDP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Klarity IDP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coupa | Professional Services | 3400 | $1.0B | United States | Klarity | Klarity IDP | Intelligent Process Automation | 2022 | n/a |
In 2022 Coupa deployed Klarity IDP to automate customer contract review and revenue recognition workflows, using Intelligent Process Automation to standardize compliance review for finance and compliance teams in the United States. The implementation targeted contract intake and review pipelines, positioning Klarity IDP as the automated review layer for customer contracts and revenue accounting controls.
Klarity IDP was configured to extract metadata and clauses, classify nonstandard language, and pre-populate Coupa’s non-standard terms checklist, aligning contract attributes with revenue recognition requirements and SOX/ASC 606 compliance checks. The deployment leveraged document parsing, clause extraction, and metadata mapping functions typical of Intelligent Process Automation to automate manual review decisioning and escalate flagged clauses to governance workflows.
The solution integrates with Coupa’s contract management system and Salesforce to enable real-time automatic reviews during contract creation and amendment, providing continuous review coverage across customer contract lifecycles. Operational scope emphasized finance and compliance processes in the United States, with Klarity IDP acting as an embedded review control that enforces the non-standard terms checklist and routes exceptions into existing approval workflows, reducing time spent on manual review by approximately 85 percent.
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DoorDash | Professional Services | 23700 | $10.7B | United States | Klarity | Klarity IDP | Intelligent Process Automation | 2022 | n/a |
In 2022, DoorDash deployed Klarity IDP to instrument process discovery and automation within its accounting organization. The engagement began in January 2022 and is ongoing, explicitly targeting Intelligent Process Automation for finance and G&A functions.
Klarity IDP was used to perform large scale process discovery and automation planning, documenting more than 3,800 processes and generating over 300 prioritized transformation requests. Functional capabilities implemented included automated process mapping, rapid standard operating procedure generation that produced 15 minute SOPs, and data driven prioritization of automation opportunities.
Operational coverage spanned accounting teams across United States, Mexico and India, aligning documented process artifacts to regional accounting workflows. The work produced a prioritized backlog intended to feed Intelligent Process Automation pipelines and to standardize operating procedures across the covered regions.
Governance activities focused on cataloging process variants, creating standardized SOPs, and establishing a prioritized transformation roadmap for finance and G&A. The timeline is January 2022 to present, and deliverables explicitly include the 3,800 plus documented processes, 300 plus prioritized transformation requests, rapid SOP generation, and data driven prioritization outputs from Klarity IDP.
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Zuora | Professional Services | 1549 | $457M | United States | Klarity | Klarity IDP | Intelligent Process Automation | 2023 | n/a |
In 2023 Zuora implemented Klarity IDP to automate revenue recognition analysis and revenue data validation within its finance and revenue quote-to-cash processes in the United States, using Intelligent Process Automation to accelerate monthly close activities. Klarity IDP was applied directly to Zuora’s revenue operations, positioning the application as the primary automation layer for rev-rec analysis and validation across billing to recognition workflows.
The implementation focused on functional capabilities typical of Intelligent Process Automation, including automated revenue recognition analysis, data validation and exception handling workflows, and orchestration of reconciliation steps. Klarity IDP configurations centralized rule-based checks and automated repetitive validation tasks, reducing manual review points in the close sequence.
Zuora integrated Klarity IDP with its billing and revenue systems to enable continuous validation of invoice to revenue mappings and downstream recognition triggers, aligning the automation with the quote-to-cash data flow. Operational coverage was concentrated in finance and revenue teams across the United States, where the system was embedded into existing close and reconciliation workflows to streamline handoffs and exception remediation.
Governance changes included formalizing exception triage and close orchestration around the automated outputs, with phased rollouts and incremental value capture over subsequent months. The case study reports a reduction of monthly close time from approximately 15 days to 3.5 days and an avoidance of more than two headcount additions as a result of Klarity IDP adoption, with full value realization achieved over months.
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