List of Kleverr eNPS Customers
Toronto, M5V 3H5, ON,
Canada
Since 2010, our global team of researchers has been studying Kleverr eNPS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kleverr eNPS for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kleverr eNPS for Employee Experience include: Hewlett Packard Enterprise, a United States based Professional Services organisation with 61000 employees and revenues of $30.13 billion, Tyler Technologies, a United States based Professional Services organisation with 7462 employees and revenues of $2.14 billion, RUCKUS Networks, a United States based Professional Services organisation with 1150 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Kleverr eNPS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kleverr eNPS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Hewlett Packard Enterprise | Professional Services | 61000 | $30.1B | United States | Kleverr | Kleverr eNPS | Employee Experience | 2014 | n/a |
In 2014, Hewlett Packard Enterprise implemented Kleverr eNPS across its Customer Support and Care CSC organization in the United States, targeting more than 5,000 engineers. The rollout was positioned under the Employee Experience category to capture employee perceptions and knowledge sharing behavior within engineering support functions. The Kleverr eNPS deployment used a 14-question online employee perceptions and knowledge-sharing assessment instrument modeled on eNPS methodology. Core functional capabilities included survey delivery, response analytics, and reporting to surface gaps in knowledge capture and publishing workflows. Operational scope focused on HPE's CSC organization, where assessment results were applied to knowledge-centred support processes and content governance to prioritize publishing and remediation efforts. The program produced explicitly reported operational outcomes including faster publishing times and reduced case volume, while the implementation emphasized survey cadence and analytic-driven prioritization to feed knowledge management and support process improvements.
|
 |
RUCKUS Networks | Professional Services | 1150 | $250M | United States | Kleverr | Kleverr eNPS | Employee Experience | 2020 | n/a |
In 2020 RUCKUS Networks implemented Kleverr eNPS to support Employee Experience initiatives. The engagement began in November 2020 when Klever Insight conducted a 14-question employee assessment and a two-month Metrics Accelerator with Ruckus service and support teams in the United States to establish employee and customer measures and improve collaboration and performance.
Kleverr eNPS was configured around an eNPS-style pulse survey workflow, using the 14-question assessment and supplemental employee-feedback instruments to capture recurring sentiment and frontline metrics. The implementation emphasized measurement frameworks and cadence for pulse surveys, aligning employee responses to customer measures and operational performance indicators typical for Employee Experience programs.
Operational coverage focused on service and support functions within the United States, with the Metrics Accelerator providing an intensive two-month rollout window for assessment, baseline metric definition, and short-term process alignment. Governance work included establishing metric ownership and feedback loops to drive team-level collaboration and performance reviews, with outputs designed to feed ongoing Employee Experience cadence rather than one-time reporting.
|
 |
Tyler Technologies | Professional Services | 7462 | $2.1B | United States | Kleverr | Kleverr eNPS | Employee Experience | 2013 | n/a |
In 2013, Tyler Technologies implemented Kleverr eNPS in the Employee Experience category to assess and optimize internal knowledge sharing and support-team effectiveness. The engagement centered on a Klever assessment followed by a Klever Accelerator, delivered across Tyler Technologies US support operations and targeting survey-driven employee feedback and knowledge program adoption.
Kleverr eNPS was used to run employee-experience survey assessments and to establish knowledge-sharing workflows, inferred from the case description of employee assessments and knowledge programs. Configuration work focused on assessment cadence, feedback collection, and knowledge base enablement to promote self-service, with standard Employee Experience functional terminology such as pulse surveys, knowledge program orchestration, and support workflow optimization used to describe implemented capabilities.
Governance and process changes were implemented around support-team procedures and knowledge management, using the Accelerator to tighten feedback loops and handoffs between support and content teams. The Klever assessment and Accelerator produced rapid gains in productivity, increased self-service adoption, higher customer satisfaction, and reduced hiring needs as reported in the engagement.
|
Buyer Intent: Companies Evaluating Kleverr eNPS
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||