List of Klipboard Field Service Management Customers
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Since 2010, our global team of researchers has been studying Klipboard Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Klipboard Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Klipboard Field Service Management for Field Service Management include: Oxford Instruments, a United Kingdom based Manufacturing organisation with 2244 employees and revenues of $628.0 million, Woodford, a United Kingdom based Construction and Real Estate organisation with 100 employees and revenues of $11.0 million, Land Sea & Sky, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million, Rhino Piling, a United Kingdom based Construction and Real Estate organisation with 30 employees and revenues of $3.0 million, London & Kent Air Conditioning, a United Kingdom based Construction and Real Estate organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Klipboard Field Service Management , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Klipboard Field Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Land Sea & Sky | Professional Services | 50 | $5M | United States | Klipboard | Klipboard Field Service Management | Field Service Management | 2022 | n/a |
In 2022, Land Sea & Sky implemented Klipboard Field Service Management to digitize and centralize Field Service Management for its biomedical equipment servicing business. The deployment of Klipboard Field Service Management established a single application for job capture, planned maintenance scheduling, and asset-level record keeping across the company’s service operations.
The implementation configured standard field capabilities including mobile technician job capture, structured inspection checklists, work order creation and completion workflows, and an asset register for microscopes and other biomedical devices. Klipboard Field Service Management was used to convert paper triplicate forms into electronic inspection and service records, enabling consistent documentation of servicing activities and service history at the asset level.
Operational scope covered Land Sea & Sky’s technicians who service hospitals, clinics and medical institutions across dozens of local sites in the Houston area, supporting planned maintenance programs and on-demand requests. The solution aligned Field Service Management processes with technician field workflows, improving scheduling coordination for planned maintenance and day-of-service assignments.
Governance and process changes included standardizing inspection workflows, instituting electronic signoff and service documentation, and centralizing job scheduling to reduce administrative burden described by the business owner. The Klipboard Field Service Management deployment revolutionised the way Land Sea & Sky track and complete their medical equipment servicing jobs, replacing manual paperwork with structured digital workflows to support compliance and more reliable service delivery.
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London & Kent Air Conditioning | Construction and Real Estate | 15 | $1M | United Kingdom | Klipboard | Klipboard Field Service Management | Field Service Management | 2023 | n/a |
In 2023, London & Kent Air Conditioning implemented Klipboard Field Service Management to replace paper based job and scheduling workflows with a cloud based job management platform, adopting Field Service Management functionality to centralize field operations. The deployment moved job assignment, time capture and field documentation into a single cloud instance, enabling faster access to job data for office staff and engineers in the field.
Klipboard Field Service Management was configured to support daily scheduling, digital timesheets, on site photo capture attached to jobs, and electronic completion of servicing reports, inspections and F Gas certificates. The implementation consolidated manual forms and spreadsheet driven scheduling into digital forms and workflow driven job records, reducing the need for manual data re entry and paper file storage.
The cloud hosted architecture was used by field engineers and office administrators across the companys operating footprint, which includes Kent, London, the south east and occasional work in Birmingham, the Midlands and Cardiff. Business functions impacted included field operations, scheduling and dispatch, compliance record keeping for ISO 9001 and 18000 standards, and the invoicing and reporting processes that relied previously on returned paper timesheets and emailed photos.
Governance and process changes focused on standardizing field forms and routing of completed job records back to the office, and on digitizing photo evidence and service certificates into client records. The move to Klipboard Field Service Management digitalized core field processes and greatly improved the efficiency of their operations by eliminating manual re entry and accelerating the flow of job information from site to office.
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Oxford Instruments | Manufacturing | 2244 | $628M | United Kingdom | Klipboard | Klipboard Field Service Management | Field Service Management | 2023 | n/a |
In 2023, Oxford Instruments implemented Klipboard Field Service Management to consolidate email-driven scheduling and Word-based field reporting workflows into a unified Field Service Management platform. The deployment targeted Oxford Instruments Plasma Technology and the more than 70 field engineers who operate concurrently across the globe, with the objective of centralizing job scheduling, on-site data capture and client communication.
The implementation leverages Klipboard Field Service Management modules including scheduler and dispatch, the Klipboard mobile app, a mobile Form Builder for custom service reports and risk assessments, a live tracking map view for engineer and job locations, and configurable automated email and SMS communications. Jobs are created and assigned using drag-and-drop scheduling and dispatched to engineers’ mobile apps, with custom forms attached to scheduled jobs to capture typed responses, voice dictation, images and signatures directly in the field.
Operational coverage includes global field service teams, with service managers and team leaders given real-time visibility into assigned, in-progress and completed jobs across regions. The solution centralized confidential service data within the Klipboard platform, removed reliance on desktop Word documents and separate cameras for image capture, and automated the delivery of job documentation to clients as soon as engineers complete work.
Governance and workflow changes focused on moving paper and email based processes into structured digital workflows, standardizing form templates via the Form Builder, and enabling configurable communications to ensure consistent client engagement. Oxford Instruments’ Klipboard Field Service Management deployment restructured day-to-day service operations for field engineers and back-office teams, streamlining administration and improving real-time operational transparency.
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Rhino Piling | Construction and Real Estate | 30 | $3M | United Kingdom | Klipboard | Klipboard Field Service Management | Field Service Management | 2022 | n/a |
In 2022, Rhino Piling implemented Klipboard Field Service Management to move away from paper based work order processes and centralize field scheduling, surveying, quoting and job completion workflows. Rhino Piling is a specialist piling contractor based in the North West of England, and the Klipboard Field Service Management deployment targeted operational and sales workflows that support work with homeowners and builders.
The implementation leveraged Klipboard scheduling features and the mobile app to provide engineers with real time access to job assignments, client details, project drawings and required job forms. Rhino Piling used Klipboard's Mobile Form Builder to capture initial site survey data in the field, create quotes with online approval, and convert approved quotes to jobs with a single click, aligning the application capabilities to core Field Service Management functions such as dispatch, mobile forms, and quote to job orchestration.
Operational coverage included the piling team in the field, the sales team performing initial surveys and quote generation, and office staff who previously handled paper paperwork and manual data reentry. The deployment emphasized a mobile first approach so engineers could access schedules and job documentation without returning to the office, improving visibility across project phases and reducing manual transcription tasks.
Process and governance changes focused on centralizing job scheduling, standardizing surveys and forms, and automating customer communications including appointment confirmations and reminders via SMS and email. The case notes report increased efficiency gains and growth across the business, alongside faster quote turnaround and reduced risk of lost paperwork and data entry errors as explicit outcomes of the Klipboard Field Service Management implementation.
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Woodford | Construction and Real Estate | 100 | $11M | United Kingdom | Klipboard | Klipboard Field Service Management | Field Service Management | 2023 | n/a |
In 2023 Woodford deployed Klipboard Field Service Management to digitize field operations across its mechanical and electrical building services business in London and the south east. Woodford Heating & Energy manages residential and commercial projects in the £1 million to £10 million range, and the deployment targeted on-site teams and office operations responsible for high volume, compliance oriented documentation.
Klipboard Field Service Management was configured to replace paper forms with a mobile-first data capture workflow, using Klipboard's form builder to create digital versions of air pressure tests, mechanical handover sheets, hot work permits and other compliance documents. The solution included a Klipboard mobile app for site engineers, a cloud web dashboard for office staff, job management capabilities to assign and process work, and reporting modules that surface audit and compliance metrics.
Operational coverage focused on site to office workflows, with real time submission from mobile devices to the cloud dashboard and automated filing of records against the relevant site or customer. The implementation emphasized field data capture, job lifecycle tracking, and centralized document storage to shorten the time between on-site completion and client delivery of paperwork.
Governance and process restructuring centered on digitizing mandatory compliance checks and standardizing form completion across multiple apartment blocks and projects. The rollout began as a trial, with a live trial activated on site within 48 hours, and user adoption was driven by simplified mobile forms and automatic association of records to projects for auditability.
Outcomes reported by Woodford include eradication of paper based methods and manual filing, faster communication between sites and office, and increased productivity of site teams. The Klipboard deployment processed over 44,000 jobs to date and provided improved audit and compliance reporting through the Klipboard Field Service Management platform.
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