List of Knowesis Platform Customers
Singapore, 118519,
Singapore
Since 2010, our global team of researchers has been studying Knowesis Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Knowesis Platform for Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Knowesis Platform for Customer Data Platform include: Telstra, a Australia based Communications organisation with 36093 employees and revenues of $22.93 billion, Siam Commercial Bank, a Thailand based Banking and Financial Services organisation with 18582 employees and revenues of $4.90 billion, True Digital Group Co., Ltd., a Thailand based Professional Services organisation with 1150 employees and revenues of $150.0 million, Unitel Mongolia, a Mongolia based Communications organisation with 1500 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using Knowesis Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Siam Commercial Bank | Banking and Financial Services | 18582 | $4.9B | Thailand | Knowesis | Knowesis Platform | Customer Data Platform | 2020 | n/a |
In 2020, Siam Commercial Bank implemented Knowesis Platform as a Customer Data Platform. The multi‑phase program engaged Knowesis in partnership with Salesforce to deploy SFMC, real‑time customer profiles and centralized offer orchestration to support marketing and CRM functions across the bank.
The Knowesis Platform implementation established a Customer 360 CDP architecture with real-time profile stitching and a central profile store, combined with next best offer analytics for hyper personalization. Functional modules implemented included real-time customer profiles, centralized offer orchestration, Customer 360/CDP data unification, and decisioning analytics aimed at driving personalized interactions and automated offer selection.
Integrations were explicitly scoped to SFMC and Salesforce collaboration for campaign execution and CRM synchronization, enabling orchestration outputs from the Knowesis Platform to feed marketing execution and CRM workflows. Operational coverage focused on marketing and CRM teams within Siam Commercial Bank, with phased rollouts to incrementally expose orchestration and profile services to production marketing campaigns.
Governance and rollout were structured as phased deployments, moving from profile consolidation and analytics to centralized offer governance and automated decisioning. The program roadmap described progression toward full AI driven interaction management, aligning orchestration rules, offer catalogs and decision governance to support scalable personalization.
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Telstra | Communications | 36093 | $22.9B | Australia | Knowesis | Knowesis Platform | Customer Data Platform | 2015 | n/a |
In 2015, Telstra implemented the Knowesis Platform, deploying Knowesis SIFT in July 2015 to enable real-time interaction management and personalized marketing. The deployment positioned the Knowesis Platform as Telstra's Customer Data Platform to support customer engagement and campaign orchestration within its Australian telecommunications operations.
The implementation emphasized core Customer Data Platform capabilities, including real-time interaction decisioning, audience segmentation, and campaign orchestration, with Knowesis SIFT driving personalized offer delivery and messaging workflows. Configuration centered on persistent customer profiles and event-driven triggers to support on-the-fly personalization and targeted direct messaging.
Direct Messaging integrations were implemented as part of the solution to route personalized outbound communications, and those Direct Messaging integrations reduced messaging costs as reported. The platform was operationalized within Telstra's customer experience and marketing workflows to coordinate multi-channel campaign execution and interaction management.
Knowesis' licence renewal through July 2026 underscores a long-term vendor relationship and continued use of Knowesis SIFT for Telstra's telco customer experience and campaign orchestration. Operational ownership remained focused on marketing and customer experience functions, with ongoing licensing supporting sustained real-time personalization and campaign management use cases.
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True Digital Group Co., Ltd. | Professional Services | 1150 | $150M | Thailand | Knowesis | Knowesis Platform | Customer Data Platform | 2020 | n/a |
In 2020, True Digital Group Co., Ltd. implemented Knowesis Platform, a Customer Data Platform. The Knowesis Platform is used by the Analytics & AI department to orchestrate end to end campaign execution and to manage multi channel acquisition and engagement workflows.
The implementation emphasizes campaign management and orchestration capabilities of the Knowesis Platform, including batch and real time campaign execution, target audience segmentation driven by SQL queries, and advanced campaign configuration extensions using Java. Job requirements published for a Campaign developer show explicit operational responsibilities to plan, execute, manage, and optimize multi channel acquisition and engagement campaigns, and to perform end to end campaign execution from ideation through execution.
Operational coverage extends across marketing and analytics functions, with campaign developers working in cross functional teams to launch campaigns and to track and report marketing ROI performance. The role specifies experience with campaign or CRM systems such as Salesforce, Adobe, Emysys, and familiarity with reporting tools such as Datastudio and PowerBI, indicating practical integrations with external campaign and CRM tooling and downstream analytics visualization.
Governance and workflow practices center on data driven campaign design and execution, handling complex data sources, SQL based analysis for campaign targeting, and advanced configuration for automation logic in the Knowesis Platform. The deployment is positioned within centralized Analytics & AI operations, where campaign development, execution, and reporting are coordinated as part of marketing operations and analytics governance.
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Communications | 1500 | $130M | Mongolia | Knowesis | Knowesis Platform | Customer Data Platform | 2018 | Priority Dynamics |
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