List of Knowmax Learning Management Systems Customers
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Since 2010, our global team of researchers has been studying Knowmax Learning Management Systems customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Knowmax Learning Management Systems for Learning and Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Knowmax Learning Management Systems for Learning and Development include: Vodafone Group, a United Kingdom based Communications organisation with 88780 employees and revenues of $43.89 billion, Concentrix, a United States based Professional Services organisation with 450000 employees and revenues of $9.62 billion, Ooredoo Oman (formerly Nawras), a Oman based Communications organisation with 1700 employees and revenues of $670.0 million and many others.
Contact us if you need a completed and verified list of companies using Knowmax Learning Management Systems, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Concentrix | Professional Services | 450000 | $9.6B | United States | Knowmax | Knowmax Learning Management Systems | Learning and Development | 2023 | n/a |
In 2023 Concentrix deployed Knowmax Learning Management Systems to centralize agent knowledge and support contact-center training in the United States. The implementation focused on using Knowmax Learning Management Systems within a Learning and Development context to power chatbots and orchestrate training workflows for frontline agents.
The deployment combined knowledge management and learning administration capabilities, including centralized content repositories, workflow-based training orchestration, and learner management functions typical of a Learning and Development application. Knowmax Learning Management Systems was used to author and deliver training workflows, route knowledge articles to agents, and maintain a single source of truth for agent-facing instructional content.
Integrations emphasized conversational automation, with Knowmax content driving chatbot responses and agent assist flows in contact-center operations, and operational coverage concentrated on frontline agent teams across United States sites. The configuration supported the operational needs of contact-center training and day-to-day agent knowledge access while aligning learning workflows with chatbot-driven interaction paths.
Governance centered on centralized content ownership and workflow governance to maintain knowledge accuracy and training consistency for agent populations. Concentrix reported that the Knowmax deployment handled millions of transactions and improved knowledge access for frontline agents, reflecting both high-volume operational use and an emphasis on learning enabled at point of service.
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Ooredoo Oman (formerly Nawras) | Communications | 1700 | $670M | Oman | Knowmax | Knowmax Learning Management Systems | Learning and Development | 2025 | n/a |
In 2025, Ooredoo Oman, formerly Nawras, launched an upgraded knowledge and training environment using Knowmax Learning Management Systems. The deployment used Knowmax Learning Management Systems in the Learning and Development category to improve agent access to contextual knowledge and self-service across digital channels, with the stated goal of improving support consistency and speed.
Configuration emphasized an enhanced knowledge base and training content tailored for contact-center agents, combining structured knowledge articles, guided resolution workflows, and learner-facing training modules. The use of Knowmax Learning Management Systems indicates the implementation leveraged course management, content authoring, and assessment workflows consistent with Learning and Development platforms to operationalize agent onboarding and ongoing competency reinforcement.
Operational coverage focused on contact-center agent training and digital self-service within the Oman region, impacting customer support and customer experience functions. The implementation centered on surfacing contextual knowledge at the point of interaction across digital channels and agent desktops to standardize responses and accelerate resolution times.
Governance was organized around content curation, knowledge lifecycle management, and training cadence for contact-center teams, reflecting a coordinated rollout supported by Knowmax. The program aimed to improve support consistency and speed by enabling faster agent access to contextual knowledge and expanding self-service capabilities for customers.
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Vodafone Group | Communications | 88780 | $43.9B | United Kingdom | Knowmax | Knowmax Learning Management Systems | Learning and Development | 2022 | n/a |
In 2022, Vodafone Group implemented Knowmax Learning Management Systems for Learning and Development to support contact-center training and agent enablement. The deployment targeted Vodafone’s United Kingdom support teams and contact-center CX efforts, with a focus on improving agent performance across voice, chat and email channels.
The implementation centered on the Knowmax Learning Management module, configured for course delivery, learner enrollment, assessments and content authoring to support onboarding and ongoing coaching workflows. Knowmax was used to digitize and automate training and agent guidance across voice, chat and email channels, embedding training into agent workflows to accelerate skill adoption and consistency of responses.
Operational scope covered contact-center support functions in the United Kingdom where the system supported agent enablement and customer experience operations. Governance aligned learning workflows with contact-center schedules and operational processes, and the implementation was cited as supporting reductions in average handle time and improvements in CSAT in vendor testimonial materials.
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