List of Kofax Process Director Customers
Tungsten Corporation plc
Pountney Hill House 6 Laurence Pountney Hill,
London, EC4R 0BL,
United Kingdom
London, EC4R 0BL,
United Kingdom
44 20 3318 5177
Professional Services
227
$48M
Since 2010, our global team of researchers has been studying Kofax Process Director customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kofax Process Director for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kofax Process Director for Document Management include: ABB, a Switzerland based Professional Services organisation with 108700 employees and revenues of $35.86 billion, Whirlpool Corporation, a United States based Manufacturing organisation with 44000 employees and revenues of $16.60 billion, Stanley Black & Decker, a United States based Manufacturing organisation with 50000 employees and revenues of $15.78 billion, DXC Technology, a United States based Professional Services organisation with 120000 employees and revenues of $12.87 billion, Sime Darby Plantation, a Malaysia based Manufacturing organisation with 84670 employees and revenues of $3.92 billion and many others.
Contact us if you need a completed and verified list of companies using Kofax Process Director, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Kofax Process Director customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABB | Professional Services | 108700 | $35.9B | Switzerland | Tungsten Automation | Kofax Process Director | Document Management | 2013 | n/a |
In 2013 ABB began engagement to implement Kofax Process Director for invoice processing within its Shared Accounting Service Center, initiating a move to an in-house Scanning Center of Excellence. Vendor Tungsten Automation is recorded in the implementation context as the provider for the Kofax Process Director deployment, and the project was scoped to address high-volume invoice intake and validation across ABB Schweiz and ABB headquarters in Zürich.
The Kofax Process Director deployment was configured as a document capture and verification workflow characteristic of Document Management solutions, with optical character recognition, automated supplier identification, invoice data extraction, order number location, and three-way matching against order lists. The implementation included daily master data refreshes into the system, enabling automated comparison of amounts, currency, accounts responsible, document numbers, and dates, and supporting a target recognition rate objective nearing 90 percent.
Integrations were executed with ABB Schweiz’s IT environment and with Fujitsu production scanners that digitize incoming mail and push electronic documents into the Kofax Process Director pipeline. Operational coverage focused on accounts payable and Shared Accounting Services in Baden, processing a reported volume of about 400,000 invoices annually for both ABB Schweiz and the corporation headquarters in Zürich, enabling same-day distribution and validation at AP workstations.
Governance and rollout followed a compressed timeline, with first contact in November 2013, contracts signed by May 2014, technical integration beginning on June 1 2014, and go-live on October 27 2014, with CFO involvement and CIO approval at headquarters. Reported outcomes in ABB’s case materials include improved invoice data quality under ABB employee control, same-day scanning and validation, roughly ten percent higher invoice throughput within weeks of go-live, increased capture of cash discounts, and an expected break-even point in about one year.
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Adbri | Distribution | 1500 | $1.2B | Australia | Tungsten Automation | Kofax Process Director | Document Management | 2016 | Stonebridge Solutions (a subsidiary of Konica Minolta) |
In 2016, Adbri implemented Kofax Process Director to automate accounts payable within its Document Management environment, addressing high-volume invoice processing across Corporate, Cement and Lime, and Concrete and Aggregates divisions. The project targeted the companys finance and payments workflows that handled approximately 100,000 invoices per year and supported operations across all Australian states and territories. The deployment emphasized invoice capture, automated data extraction, and routed approval flows to reduce manual handling and status inquiry email traffic.
Stonebridge Solutions executed the implementation and integrated Kofax optical character recognition to capture emailed and scanned invoices, configuring Kofax Process Director to extract invoice fields, perform data validation, and populate vendor invoice records. The implementation was linked to an accounts payable automation strategy built on OpenText Vendor Invoice Management for SAP Systems, with Kofax providing front-end capture and extraction capabilities and OpenText embedded into the existing SAP payment system.
Operational coverage focused on accounts payable and finance teams, eliminating hardcopy invoice data entry and reducing exception handling by routing exceptions into defined workflows for review and resolution. The solution increased visibility into invoice status, replacing ad hoc email-based inquiries with system-based tracking so stakeholders could see where an invoice was in the approval lifecycle. The project included at least two subsequent Vendor Invoice Management upgrades which were executed with minimal operational impact.
Outcomes reported by Adbri included increased confidence to pay invoices on time, fewer manual exceptions to handle, and reduced finance hours. The Cement and Lime division moved to processing more than 85 percent of invoices automatically rather than requiring manual intervention, up from as low as 30 percent in 2014. Kofax Process Director, as implemented at Adbri, became a core component of the companys Document Management approach to accounts payable automation.
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DXC Technology | Professional Services | 120000 | $12.9B | United States | Tungsten Automation | Kofax Process Director | Document Management | 2014 | n/a |
In 2014, DXC Technology implemented Kofax Process Director as a Document Management solution. The deployment was provisioned to support invoice intake workflows, operating in conjunction with a cost center through the KOFAX program scanner and with SAP for accounting checks of invoice and payment statuses, and the vendor for the Kofax deployment was Tungsten Automation.
Kofax Process Director was configured for document capture, automated classification, scanning and indexing of supplier invoices, and for routing scanned documents into a virtual invoice database. Workflows were implemented to register receipt of invoices, track supplier requests and concerns, and to manage both the physical file and the virtual invoice record throughout the invoice lifecycle.
Operational coverage included accounts payable, cost center reconciliation, and supplier query handling, with the SAP integration used explicitly to check invoice and payment status as part of routing and exception management. Governance centered on standardized receipt, classification and retention workflows, and on coordinating virtual invoice database maintenance alongside physical file custody across the involved cost centers.
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Sime Darby Plantation | Manufacturing | 84670 | $3.9B | Malaysia | Tungsten Automation | Kofax Process Director | Document Management | 2018 | n/a |
In 2018 Sime Darby Plantation implemented Kofax Process Director as a Document Management solution to support data and document archiving in parallel with SAP ECC 6.0 and S4 HANA preparation. The deployment was executed under GSC IT project leadership and involved coordination with vendors including Tungsten Automation, EY, KOFAX and JSOne to align deliverables across multiple concurrent initiatives.
Kofax Process Director was configured to provide document capture, extraction, workflow orchestration and archival indexing consistent with Document Management functional patterns, and it was used to automate post processing tasks tied to SAP Business Intelligence and cutover activities. Configuration work emphasized user story driven features, persona based access and progressive elaboration of workflows to decompose complex document handling into smaller automated processes.
Integration work connected Kofax Process Director into an OpenText analytics and archiving flow using JSOne, and into SAP BI post processing for downstream reporting and archival linkage. Infrastructure landscape layout initiatives were part of the implementation planning, reflecting coordination between application development, SAP development and infrastructure teams to prepare the environment for S4 HANA readiness.
Governance and rollout were managed using Agile practices, with the senior project manager facilitating sprint ceremonies, acting as Scrum coach for development teams, and driving backlog decomposition, story mapping and value stream mapping. Project responsibilities included planning GSC IT resourcing and CAPEX, tracking vendor delivery timelines to ensure EY and other vendors met project milestones, and embedding process tailoring to align document management workflows with enterprise SAP operations.
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Stanley Black & Decker | Manufacturing | 50000 | $15.8B | United States | Tungsten Automation | Kofax Process Director | Document Management | 2015 | n/a |
In 2015, Stanley Black & Decker deployed Kofax Process Director as a Document Management solution to centralize invoice intake and automate Direct Procurement Accounts Payables and Indirect procurement document workflows, with vendor support from Tungsten Automation. The implementation positioned Kofax Process Director as the core document capture and workflow orchestration layer, ingesting invoices and purchase documents for downstream processing in procurement and accounts payable functions.
The implementation combined Kofax capture capabilities and Process Director workflow orchestration to provide document capture, optical character recognition, automated invoice validation, exception routing, and multi-step approval orchestration for Accounts Payables. Configurations emphasized invoice lifecycle management, rule-based PO and non PO matching, staged human review for exceptions, and automated handoff to finance posting processes.
Integrations were explicitly supported between S/4 HANA and SAP Ariba for Indirect procurement flows, with connectivity to SAP IBP for planning related information, a bespoke in-house Vendor Portal for vendor interactions, and IBM Infosphere for Vendor Management. These integrations enabled synchronized vendor master data, PO and invoice matching continuity between procurement systems, and the transfer of validated invoice records into S/4 HANA finance posting pathways.
Governance and operational coverage focused on procurement, vendor management, planning, and accounts payable teams, with Process Director serving as the documented source of invoice lifecycle state and orchestration rules. Rollout emphasized centralized document management policies, role based approval workflows owned by AP and procurement leads, and exception management routed back to the vendor portal and vendor management function for remediation.
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Manufacturing | 44000 | $16.6B | United States | Tungsten Automation | Kofax Process Director | Document Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Kofax Process Director
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Kofax Process Director. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Kofax Process Director for Document Management include:
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Kofax Process Director Coverage
Kofax Process Director is a Document Management solution from Tungsten Automation.
Companies worldwide use Kofax Process Director, from small firms to large enterprises across 21+ industries.
Organizations such as ABB, Whirlpool Corporation, Stanley Black & Decker, DXC Technology and Sime Darby Plantation are recorded users of
Kofax Process Director for Document Management.
Companies using Kofax Process Director are most concentrated in Professional Services and Manufacturing, with adoption spanning over 21 industries.
Companies using Kofax Process Director are most concentrated in Switzerland, United States and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kofax Process Director across Americas, EMEA, and APAC.
Companies using Kofax Process Director range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 83.33%.
Customers of Kofax Process Director include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Kofax Process Director customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.