List of Kommunicate Customers
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Since 2010, our global team of researchers has been studying Kommunicate customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kommunicate for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kommunicate for Chatbots and Conversational AI include: Whitbread, a United Kingdom based Leisure and Hospitality organisation with 38000 employees and revenues of $4.00 billion, MultiCare Health System, a United States based Healthcare organisation with 20000 employees and revenues of $3.80 billion, STILL, a Germany based Manufacturing organisation with 9000 employees and revenues of $3.00 billion, Unicaja Banco, a Spain based Banking and Financial Services organisation with 7508 employees and revenues of $2.27 billion, Minnesota Department Of Corrections, a United States based Government organisation with 4200 employees and revenues of $621.0 million and many others.
Contact us if you need a completed and verified list of companies using Kommunicate, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kommunicate customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A N Roth Co | Construction and Real Estate | 12 | $2M | United States | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2021 | n/a |
In 2021 A N Roth Co implemented Kommunicate on its website to enable Chatbots and Conversational AI capabilities for customer engagement and lead capture. The deployment centers on the Kommunicate web chat widget embedded across the public site, providing conversational workflows and scripted responses to capture inbound inquiries and triage contacts for follow up. This implementation is positioned as a front line customer touchpoint, with Kommunicate handling initial question routing and capturing chat transcripts for downstream processing.
Configuration work emphasized conversational flow design, canned responses, and transcript retention, aligning the Kommunicate setup with small team operations and modest administrative overhead. Operational coverage spans customer facing activities in sales and service, with existing staff monitoring the chat channel via the vendor interface and routing higher complexity requests into internal follow up processes. Governance was implemented as a lightweight site level rollout, focusing on response protocols, escalation rules, and maintaining consistent handling of captured leads and inquiries.
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Aadi Infotech | Professional Services | 30 | $3M | India | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2018 | n/a |
Aadi Infotech implemented Kommunicate in 2018. Aadi Infotech uses Kommunicate as a website-embedded conversational layer, classified in the Chatbots and Conversational AI category, to manage customer engagement and initial support interactions on its public website.
The Kommunicate implementation centers on an embedded chat widget and configured conversational workflows, with capabilities aligned to standard Chatbots and Conversational AI functionality including bot-driven intent capture, scripted conversation flows, live agent handoff and a knowledge base for automated responses. Operational scope is focused on web-based customer support and lead capture, with governance managed through the Kommunicate administrative console and support team defined escalation workflows for routing conversations to live agents.
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Accurate Sign | Manufacturing | 10 | $1M | United States | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Accurate Sign implemented Kommunicate on its public website. Accurate Sign implemented Kommunicate, a Chatbots and Conversational AI application, to provide a customer-facing website chat interface that handles inbound visitor inquiries and routes conversations to staff for follow up.
The deployment uses the Kommunicate web chat widget embedded in the site source, leveraging client-side JavaScript to present bot-driven conversational flows. Configuration reflects core Chatbots and Conversational AI capabilities such as scripted FAQ flows, automated messaging, and escalation to live agent handoff, with conversation scripts and routing rules authored and maintained for the small operations team.
Operational ownership is centered on internal staff who manage day to day message content and routing, aligning the Kommunicate implementation with customer service and sales inquiry workflows. Governance is pragmatic and lightweight, oriented around iterative updates to bot scripts and handoff rules rather than formal cross-functional programs.
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Acw Mechanical Of Northern California | Construction and Real Estate | 10 | $1M | United States | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Acw Mechanical Of Northern California implemented Kommunicate on its website. Kommunicate, a Chatbots and Conversational AI application from Intentive Technologies, is used as the customer-facing chat interface to manage website inquiries and capture leads through conversational automation.
The deployment is an embedded website chat widget configured with conversational workflows, canned responses, and basic lead capture forms consistent with Chatbots and Conversational AI functionality. Operational ownership is handled by internal staff, with the implementation focused on customer service and sales inquiry handling across the company website given the firm size and online footprint. Governance centers on conversation scripting, admin user controls, and ongoing script tuning rather than broad enterprise integration, aligning the scope to the small business operational model.
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Alexander Slate Cedar Tile & Metal Roofing | Construction and Real Estate | 3 | $1M | Canada | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Alexander Slate Cedar Tile & Metal Roofing deployed Kommunicate as a website chat solution. Kommunicate is implemented as an embedded chat widget on the company website and is used within the Chatbots and Conversational AI category to capture customer inquiries and initiate conversational engagement with site visitors.
The deployment is a lightweight, single-site configuration appropriate for a three person operation, with Kommunicate handling scripted conversational workflows, automated replies, and handover to human staff for more complex questions, reflecting standard Chatbots and Conversational AI functionality. Governance and ongoing configuration are managed internally by the small team, who maintain conversation flows and response templates through the Kommunicate dashboard, and the system supports front-line sales and customer service intake by centralizing inbound web conversations.
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Professional Services | 17 | $2M | India | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 30 | $3M | Colombia | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2020 | n/a |
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Healthcare | 10 | $1M | United States | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2021 | n/a |
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Insurance | 500 | $100M | Azerbaijan | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 7300 | $565M | France | Intentive Technologies | Kommunicate | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Kommunicate
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