List of Kundo Customers
Stockholm, 118 53,
Sweden
Since 2010, our global team of researchers has been studying Kundo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kundo for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kundo for Customer Support include: Systembolaget, a Sweden based Consumer Packaged Goods organisation with 5950 employees and revenues of $3.57 billion, Huddinge kommun, a Sweden based Government organisation with 6000 employees and revenues of $803.0 million, Stockholms Universitet, a Sweden based Education organisation with 5000 employees and revenues of $537.0 million, Stockholms Sjukhem, a Sweden based Healthcare organisation with 1000 employees and revenues of $300.0 million, Carlsberg Sverige, a Sweden based Consumer Packaged Goods organisation with 1000 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Kundo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kundo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ale El | Utilities | 20 | $2M | Sweden | Kundo | Kundo | Customer Support | 2021 | n/a |
In 2021, Ale El implemented Kundo on its public website to centralize customer inquiry handling. The deployment is embedded on https://www.aleel.se/ and serves this Sweden based utilities provider with about 20 employees, using Kundo for Customer Support to manage inbound customer communications and service requests.
Configuration emphasized Customer Support capabilities common to web-embedded help platforms, including site-based ticket capture, an embedded contact widget, and a customer-facing knowledge base to surface FAQs. Kundo was configured to convert web submissions into tracked cases and to provide an agent interface for case management and response workflows, aligning with standard ticketing and case lifecycle processes.
Operational scope is focused on customer service and communications, consolidating website inquiries into a single system of record and enabling structured triage and resolution workflows. Governance adjustments established ticket ownership and response workflows within the support team, positioning Kundo as the primary customer interaction channel for the company.
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Angelholms kommun | Government | 3474 | $112M | Sweden | Kundo | Kundo | Customer Support | 2018 | n/a |
In 2018, Angelholms kommun implemented Kundo Customer Support on its public website to centralize citizen inquiries and municipal service requests. The Kundo deployment was web embedded and consumer facing, providing a contact channel directly from the municipal site for residents to submit questions and service requests. The implementation targeted front line municipal functions including citizen contact centers, permits and general inquiries, aligning digital intake with existing municipal service workflows.
Kundo was configured to deliver Customer Support capabilities including web ticketing, a public knowledge base and contact forms to capture and route citizen communications into case management workflows. The deployment emphasized web based case tracking and response coordination across departments, establishing shared inbox and escalation practices for municipal service teams. Operational coverage focused on citizen facing municipal services within Angelholms kommun, with governance centered on workflow alignment and single channel intake via the municipal website.
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Ankarsrum Motors | Manufacturing | 65 | $7M | Sweden | Kundo | Kundo | Customer Support | 2022 | n/a |
In 2022, Ankarsrum Motors implemented Kundo on their website. Ankarsrum Motors deployed Kundo for Customer Support to centralize web-based customer inquiry handling and case management, aligning the application with the companys customer service function. The implementation uses Kundo as an on-site support touchpoint to capture and instrument customer contacts originating from the public site.
Configuration aligned with Customer Support functional patterns, including a web-embedded support widget, automated ticket creation, categorization and templated responses, and a knowledge base for self-service. The deployment scope is the company website and the internal customer service team, with administrative configuration used to define routing, escalation rules and support queue assignment. No external system integrations were specified in the source information, the implementation is focused on website embedding of Kundo and internal workflow governance for customer support.
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Construction and Real Estate | 33 | $37M | Norway | Kundo | Kundo | Customer Support | 2022 | n/a |
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Distribution | 50 | $58M | Sweden | Kundo | Kundo | Customer Support | 2021 | n/a |
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Government | 10 | $1M | Sweden | Kundo | Kundo | Customer Support | 2021 | n/a |
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Professional Services | 120 | $14M | Sweden | Kundo | Kundo | Customer Support | 2020 | n/a |
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Banking and Financial Services | 20 | $2M | Sweden | Kundo | Kundo | Customer Support | 2019 | n/a |
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Leisure and Hospitality | 10 | $1M | Sweden | Kundo | Kundo | Customer Support | 2010 | n/a |
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Distribution | 50 | $20M | Sweden | Kundo | Kundo | Customer Support | 2020 | n/a |
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Buyer Intent: Companies Evaluating Kundo
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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