List of Kundo Customers
Kundo
Rosenlundsgatan 13,
Stockholm, 118 53,
Sweden
Stockholm, 118 53,
Sweden
46 81 24 059 00
Professional Services
50
$5M
Since 2010, our global team of researchers has been studying Kundo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kundo for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kundo for Customer Support include: Systembolaget, a Sweden based Consumer Packaged Goods organisation with 5950 employees and revenues of $3.57 billion, Huddinge kommun, a Sweden based Government organisation with 6000 employees and revenues of $803.0 million, Stockholms Universitet, a Sweden based Education organisation with 5000 employees and revenues of $537.0 million, Stockholms Sjukhem, a Sweden based Healthcare organisation with 1000 employees and revenues of $300.0 million, Carlsberg Sverige, a Sweden based Consumer Packaged Goods organisation with 1000 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Kundo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kundo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ale El | Utilities | 20 | $2M | Sweden | Kundo | Kundo | Customer Support | 2021 | n/a |
In 2021, Ale El implemented Kundo on its public website to centralize customer inquiry handling. The deployment is embedded on https://www.aleel.se/ and serves this Sweden based utilities provider with about 20 employees, using Kundo for Customer Support to manage inbound customer communications and service requests.
Configuration emphasized Customer Support capabilities common to web-embedded help platforms, including site-based ticket capture, an embedded contact widget, and a customer-facing knowledge base to surface FAQs. Kundo was configured to convert web submissions into tracked cases and to provide an agent interface for case management and response workflows, aligning with standard ticketing and case lifecycle processes.
Operational scope is focused on customer service and communications, consolidating website inquiries into a single system of record and enabling structured triage and resolution workflows. Governance adjustments established ticket ownership and response workflows within the support team, positioning Kundo as the primary customer interaction channel for the company.
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Angelholms kommun | Government | 3474 | $112M | Sweden | Kundo | Kundo | Customer Support | 2018 | n/a |
In 2018, Angelholms kommun implemented Kundo Customer Support on its public website to centralize citizen inquiries and municipal service requests. The Kundo deployment was web embedded and consumer facing, providing a contact channel directly from the municipal site for residents to submit questions and service requests. The implementation targeted front line municipal functions including citizen contact centers, permits and general inquiries, aligning digital intake with existing municipal service workflows.
Kundo was configured to deliver Customer Support capabilities including web ticketing, a public knowledge base and contact forms to capture and route citizen communications into case management workflows. The deployment emphasized web based case tracking and response coordination across departments, establishing shared inbox and escalation practices for municipal service teams. Operational coverage focused on citizen facing municipal services within Angelholms kommun, with governance centered on workflow alignment and single channel intake via the municipal website.
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Ankarsrum Motors | Manufacturing | 65 | $7M | Sweden | Kundo | Kundo | Customer Support | 2022 | n/a |
In 2022, Ankarsrum Motors implemented Kundo on their website. Ankarsrum Motors deployed Kundo for Customer Support to centralize web-based customer inquiry handling and case management, aligning the application with the companys customer service function. The implementation uses Kundo as an on-site support touchpoint to capture and instrument customer contacts originating from the public site.
Configuration aligned with Customer Support functional patterns, including a web-embedded support widget, automated ticket creation, categorization and templated responses, and a knowledge base for self-service. The deployment scope is the company website and the internal customer service team, with administrative configuration used to define routing, escalation rules and support queue assignment. No external system integrations were specified in the source information, the implementation is focused on website embedding of Kundo and internal workflow governance for customer support.
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Anker Studentbolig | Construction and Real Estate | 33 | $37M | Norway | Kundo | Kundo | Customer Support | 2022 | n/a |
In 2022, Anker Studentbolig implemented Kundo on its website to manage resident inquiries and service requests. The deployment positions Kundo as the primary Customer Support application for resident services and building operations.
The implementation focuses on web-embedded channels, leveraging Kundo's ticketing and knowledge base capabilities to capture inquiries and present self-service content. Configuration emphasized case management workflows that include categorization, prioritization, and automated acknowledgment messages to standardize handling across their support team. For an organization of 33 employees the setup aligns with lightweight cloud-hosted architecture and browser-based administration typical of Customer Support platforms.
Operational scope centers on the website as the intake point, routing resident and prospect queries into a unified Kundo queue accessible by resident services and facilities staff. Governance changes documented include defined ownership for ticket triage, response templates, and a regular content maintenance cadence to keep knowledge articles current. Source materials do not list external system integrations, so the narrative focuses on web channel capture, case workflows, and role-based access controls within Kundo.
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Apak | Distribution | 50 | $58M | Sweden | Kundo | Kundo | Customer Support | 2021 | n/a |
In 2021, Apak implemented Kundo as its Customer Support solution on its public website. The deployment uses the Kundo web-embedded interface to capture customer inquiries directly from apak.se and route them into a centralized support workflow.
Kundo was configured to provide standard Customer Support capabilities including web ticketing, an online knowledge base and FAQ, and asynchronous customer messaging to manage inbound requests. Apak configured response templates and case assignment rules that align with a small, centralized customer service function, enabling the company to operate support from the website front end.
Operational coverage is focused on Apak's customer-facing channels in Sweden, with the website acting as the primary intake point. Governance and workflow responsibilities rest with the customer service team and web content owners who maintain the knowledge base and manage response SLAs through Kundo.
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Government | 10 | $1M | Sweden | Kundo | Kundo | Customer Support | 2021 | n/a |
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Professional Services | 120 | $14M | Sweden | Kundo | Kundo | Customer Support | 2020 | n/a |
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Banking and Financial Services | 20 | $2M | Sweden | Kundo | Kundo | Customer Support | 2019 | n/a |
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Leisure and Hospitality | 10 | $1M | Sweden | Kundo | Kundo | Customer Support | 2010 | n/a |
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Distribution | 50 | $20M | Sweden | Kundo | Kundo | Customer Support | 2020 | n/a |
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Buyer Intent: Companies Evaluating Kundo
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Kundo Coverage
Kundo is a Customer Support solution from Kundo.
Companies worldwide use Kundo, from small firms to large enterprises across 21+ industries.
Organizations such as Systembolaget, Huddinge kommun, Stockholms Universitet, Stockholms Sjukhem and Carlsberg Sverige are recorded users of
Kundo for Customer Support.
Companies using Kundo are most concentrated in Consumer Packaged Goods, Government and Education, with adoption spanning over 21 industries.
Companies using Kundo are most concentrated in Sweden, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kundo across Americas, EMEA, and APAC.
Companies using Kundo range from small businesses with 0-100 employees - 74.39%, to mid-sized firms with 101-1,000 employees - 19.51%, large organizations with 1,001-10,000 employees - 6.1%, and global enterprises with 10,000+ employees - 0%.
Customers of Kundo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Kundo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.