List of KwikSurveys Customers
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Since 2010, our global team of researchers has been studying KwikSurveys customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased KwikSurveys for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using KwikSurveys for Customer Experience include: Associacao De Socorros Da Freguesia Da Encarnacao, a Portugal based Healthcare organisation with 233 employees and revenues of $10.0 million, Caixilour, a Portugal based Manufacturing organisation with 52 employees and revenues of $4.0 million, Sydney MayorS Office, a Canada based Healthcare organisation with 4 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using KwikSurveys , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The KwikSurveys customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Associacao De Socorros Da Freguesia Da Encarnacao | Healthcare | 233 | $10M | Portugal | KwikSurveys | KwikSurveys | Customer Experience | 2022 | n/a |
In 2022, Associacao De Socorros Da Freguesia Da Encarnacao implemented KwikSurveys on its website. KwikSurveys is deployed as a Customer Experience solution to capture patient and visitor feedback through embedded web surveys and on-site feedback widgets.
The deployment architecture centers on embedded survey forms served within the public site, with responses captured and managed in the KwikSurveys vendor console. Configuration focuses on web form embedding and browser based respondent flows, consistent with a SaaS survey delivery model.
Functional capabilities implemented include survey authoring and publishing, conditional logic for respondent routing, consent capture workflows, and exportable response reporting to support service quality and patient experience workflows. KwikSurveys is used to construct and maintain question sets, manage respondent access, and produce basic analytics and exports for follow up.
Operational ownership is positioned with patient facing digital channels and administrative teams responsible for ongoing survey administration and content governance. Process controls emphasize survey approval, template management, and data protection measures to align survey operations with Portuguese and EU privacy expectations.
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Caixilour | Manufacturing | 52 | $4M | Portugal | KwikSurveys | KwikSurveys | Customer Experience | 2022 | n/a |
In 2022 Caixilour implemented KwikSurveys. The company uses KwikSurveys on their website to capture customer feedback, classified in the Customer Experience category, and the web deployment serves as the primary customer-facing feedback channel for the Portugal based manufacturing firm with approximately 52 employees.
The KwikSurveys implementation centers on web-embedded survey forms and on-site feedback workflows, leveraging KwikSurveys capabilities such as a visual survey builder, conditional question logic, respondent capture, and in-application reporting for response analysis. Configuration work included designing survey flows mapped to product and service touchpoints, configuring conditional routing and follow-up prompts, and creating dashboards for regular review, reflecting standard Customer Experience functional workflows like satisfaction surveys and structured response analytics.
Operational coverage is focused on the website channel with collected responses routed into customer-facing operational processes, supporting sales, customer service, and quality teams. Governance measures emphasize standardized survey templates, documented response handling procedures, and periodic dashboard reviews to inform operational workflows. No named backend system integrations are documented in the available source.
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Sydney MayorS Office | Healthcare | 4 | $1M | Canada | KwikSurveys | KwikSurveys | Customer Experience | 2022 | n/a |
In 2022, Sydney MayorS Office implemented KwikSurveys on its public website. KwikSurveys is deployed as a Customer Experience tool to capture constituent feedback and run short-form surveys directly from web pages, providing the office with an on-site mechanism for citizen engagement. The deployment is web-embedded, using inline survey widgets and form-based feedback collection accessible to municipal site visitors, and the scope of use is municipal constituent interaction managed by the small office staff in Canada. The implementation explicitly places KwikSurveys as the Customer Experience capture layer on the Sydney MayorS Office site without reference to named backend integrations.
The KwikSurveys implementation leverages common survey capabilities including form embedding, response capture, conditional question logic, and built-in reporting dashboards to support service feedback workflows and online consultation. Operational responsibilities focus on survey configuration, publishing, and response review through the KwikSurveys interface, with governance implemented as lightweight publish and content review steps controlled by office personnel. Data handling and workflow orchestration are conducted through the application and the website front-end, aligning KwikSurveys with web-based feedback collection and basic analytics for the municipal Customer Experience function.
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