List of Later Case Management (ex ClickDebt) Customers

Lateral Technology

20 Regent St.,
Cheltenham, GL50 1HE,
United Kingdom

https://www.getlateral.com/

44 12 4280-2352

Professional Services

$1M

Since 2010, our global team of researchers has been studying Later Case Management (ex ClickDebt) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Later Case Management (ex ClickDebt) for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Later Case Management (ex ClickDebt) for Case Management include: FIS, a United States based Professional Services organisation with 60000 employees and revenues of $10.13 billion, Brighton & Hove City Council, a United Kingdom based Government organisation with 4840 employees and revenues of $1.26 billion, Buckinghamshire Council, a United Kingdom based Government organisation with 4250 employees and revenues of $560.0 million, Brodies, a United Kingdom based Professional Services organisation with 800 employees and revenues of $150.0 million and many others.

Contact us if you need a completed and verified list of companies using Later Case Management (ex ClickDebt), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Later Case Management (ex ClickDebt) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Brighton & Hove City Council	Government	4840	$1.3B	United Kingdom	Lateral Technology	Later Case Management (ex ClickDebt)	Case Management	2020	n/a	In 2020 Brighton & Hove City Council implemented Later Case Management (ex ClickDebt) for Case Management to manage parking charge notices PCNs, appeals and the end to end enforcement lifecycle across its parking services in the United Kingdom. The deployment was delivered by Lateral Technology and targeted the council's enforcement and appeals business functions. Configuration centered on parking enforcement workflows, case intake, appeals triage and case progression modules, with automation of decision points and queue management consistent with Case Management platforms. The implementation introduced automated workflows and omni-channel communications to move case events, notifications and evidence between enforcement officers, administrative teams and motorists. Operational coverage included the council's parking enforcement teams and administrative case handlers, aligning business processes for PCN issuance, representation handling and appeals adjudication. Later Case Management (ex ClickDebt) centralized case records and communications, reducing manual processing and improving speed and accuracy of case handling.
Brodies	Professional Services	800	$150M	United Kingdom	Lateral Technology	Later Case Management (ex ClickDebt)	Case Management	2020	n/a	In 2020, Brodies deployed Later Case Management (ex ClickDebt) on its website. The deployment positions Later Case Management (ex ClickDebt) as a web-facing Case Management system to capture client submissions and initiate matter lifecycles for the firm. The implementation focused on core Case Management capabilities, including client intake forms, matter creation and lifecycle tracking, task and assignment workflows, document and correspondence capture, and reporting dashboards. Later Case Management (ex ClickDebt) was configured to enforce role-based access and automated routing logic so incoming web cases are triaged into practice group queues and assigned to responsible fee earners. Operational coverage is centered on Brodies legal teams and client-facing intake channels, with the application embedded on the corporate website to streamline new matters originating from clients and external contacts. Governance emphasized standardized intake procedures, workflow configuration for matter assignment, and access controls to align case handling with existing firm practice group structures.
Buckinghamshire Council	Government	4250	$560M	United Kingdom	Lateral Technology	Later Case Management (ex ClickDebt)	Case Management	2020	n/a	In 2020 Buckinghamshire Council deployed Later Case Management (ex ClickDebt) as a centralized Case Management solution to support county-wide debt recovery for revenues and benefits, council tax, business rates and parking collections. The implementation positioned Later Case Management as the operational casework system for collections teams across the United Kingdom local authority, replacing prior informal processes with a structured application for case intake and recovery orchestration. The deployment leveraged Lateral Technology's machine-learning powered debt management capabilities to automate recovery workflows and to drive omni-channel contact strategies. Configuration emphasized automated case orchestration, scripted recovery journeys, prioritization and segmentation driven by predictive scoring, and support for multiple contact channels to standardize outbound and inbound collections activity. Operational coverage focused on the Revenues and Benefits function and front-line collections teams, with rollout scoped to county-level collections activity across Buckinghamshire Council. Governance workstreams aligned policy based escalation rules, workflow ownership and case handoff processes to the new Case Management platform. The program explicitly targeted increased productivity and reduced labour costs through workflow automation and omni-channel contact automation as stated in the implementation notes.
	Professional Services	60000	$10.1B	United States	Lateral Technology	Later Case Management (ex ClickDebt)	Case Management	2020	n/a

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Buyer Intent: Companies Evaluating Later Case Management (ex ClickDebt)

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FAQ - APPS RUN THE WORLD Later Case Management (ex ClickDebt) Coverage

Later Case Management (ex ClickDebt) is a Case Management solution from Lateral Technology.

Companies worldwide use Later Case Management (ex ClickDebt), from small firms to large enterprises across 21+ industries.

Organizations such as FIS, Brighton & Hove City Council, Buckinghamshire Council and Brodies are recorded users of Later Case Management (ex ClickDebt) for Case Management.

Companies using Later Case Management (ex ClickDebt) are most concentrated in Professional Services and Government, with adoption spanning over 21 industries.

Companies using Later Case Management (ex ClickDebt) are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Later Case Management (ex ClickDebt) across Americas, EMEA, and APAC.

Companies using Later Case Management (ex ClickDebt) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.

Customers of Later Case Management (ex ClickDebt) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Later Case Management (ex ClickDebt) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.

List of Later Case Management (ex ClickDebt) Customers

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Buyer Intent: Companies Evaluating Later Case Management (ex ClickDebt)

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Q1. What is Later Case Management (ex ClickDebt) used for?

Q2. Who uses Later Case Management (ex ClickDebt) for Case Management?

Q3. Which companies use Later Case Management (ex ClickDebt)?

Q4. What is the industry breakdown of companies using Later Case Management (ex ClickDebt)?

Q5. What is the country breakdown of companies using Later Case Management (ex ClickDebt)?

Q6. What is the breakdown by employee size of companies using Later Case Management (ex ClickDebt)?

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