List of LeadSquared Sales CRM Customers
Bengaluru, 560103,
India
Since 2010, our global team of researchers has been studying LeadSquared Sales CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LeadSquared Sales CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LeadSquared Sales CRM for CRM include: Poonawalla Fincorp, a India based Banking and Financial Services organisation with 2300 employees and revenues of $241.0 million, Practo, a India based Professional Services organisation with 1500 employees and revenues of $100.0 million, Angel Broking, a India based Banking and Financial Services organisation with 3298 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using LeadSquared Sales CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LeadSquared Sales CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Angel Broking | Banking and Financial Services | 3298 | $100M | India | LeadSquared | LeadSquared Sales CRM | CRM | 2019 | n/a |
In 2019 Angel Broking implemented LeadSquared Sales CRM, a CRM deployment aimed at capturing multi-channel trading inquiries and automating lead distribution across its sales and contact centre operations. The rollout covered contact centres in India and front-line relationship manager teams, establishing a centralized lead intake and routing workflow to support lead management and customer interaction monitoring.
LeadSquared Sales CRM was configured to support Sales CRM style lead capture and automated distribution, inferred from case descriptions of lead management and automation. Configuration focused on inbound channel consolidation, automated lead assignment to RMs, and activity tracking to surface customer interactions for follow up and quality review.
The implementation included integrations with contact centre telephony and quality management systems, enabling QMS-enabled audits and retrospective interaction review across voice channels. Those integrations fed the CRM activity stream to enable monitoring and auditing of agent and RM interactions within operational contact centre workflows.
Governance was framed around automated lead routing, monitored customer interactions and QMS-enabled audit processes to enforce compliance and quality standards across departments. Angel Broking reported outcomes tied to the program, including a reported 10x increase in RM productivity and a reported 5x improvement in call-centre efficiency.
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Poonawalla Fincorp | Banking and Financial Services | 2300 | $241M | India | LeadSquared | LeadSquared Sales CRM | CRM | 2021 | n/a |
In 2021, Poonawalla Fincorp deployed LeadSquared Sales CRM as an enterprise lending CRM to automate loan origination, enable self serve application journeys, and manage application distribution across web, contact centre and field agents in India. The LeadSquared Sales CRM implementation was focused on lending sales workflows and on unifying digital intake with field distribution to accelerate retail lending processes across the organization.
Implemented functional areas included Sales CRM lending workflows, loan origination automation, lead capture and assignment, and self service application flows for borrowers. The deployment integrated telephony for contact centre routing, credit bureaus for automated credit checks, and e KYC for customer identity verification, aligning CRM case management with lending decision touch points.
Rollout reached full scale deployment for 7,000+ users within three months, covering web portals, contact centre users and field sales teams across India. Governance emphasized centralized CRM workflows, automated distribution and assignment rules, and defined operational handoffs between digital channels and contact centre operations. The case study reports a 50% increase in loan sales as a result of the LeadSquared Sales CRM deployment.
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Practo | Professional Services | 1500 | $100M | India | LeadSquared | LeadSquared Sales CRM | CRM | 2018 | n/a |
In 2018 Practo implemented LeadSquared Sales CRM to manage inbound patient requests and to streamline call-center workflows and inside-sales processes in India. The deployment positioned LeadSquared Sales CRM as the company CRM for centralizing lead intake, lead routing and agent work orchestration for patient acquisition and support.
Configuration focused on Sales and Service CRM capabilities, with implementation centered on lead management, call-center automation and reporting features described in the vendor case study. Practo configured lead capture and routing rules, queue and task automation, and operational dashboards to support agent workflows and inside-sales follow up, aligning system behavior to call handling and lead nurturing processes.
Operational scope covered Practo’s India call-center agents and inside-sales teams, where governance changes included standardized call handling workflows and centralized reporting to reduce decision latency. The vendor reports increased daily call-center efficiency per agent by ~60 percent and reduced decision-making time following the LeadSquared Sales CRM rollout.
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