AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Let’s Talk! Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alachua County Public Schools Education 4299 $325M United States K12 Insight Let’s Talk! Customer Experience 2022 n/a
In 2022, Alachua County Public Schools implemented Let's Talk! on its district website. The Let's Talk! deployment serves as a Customer Experience application to capture constituent inquiries, feedback, and service requests from parents, students, staff, and community members. Deployment is positioned as a public-facing intake channel accessible from school and district pages. Configuration focuses on web-based intake forms, categorization tags, automated routing to department queues, and case tracking workflows consistent with Customer Experience platforms. The implementation uses configurable forms and routing rules to direct messages to communications, school administrators, and central services, and to create persistent records for follow up. Automation appears aligned with standard capabilities such as acknowledgement messaging, ticket creation, and status updates to requesters. Operational scope covers district-level administration and individual school offices through a centralized inbox model, enabling coordinated response across communications and administrative functions. Governance includes role-based access for administrators and staff, workflow ownership for department queues, and process controls for assignment and escalation of incoming items. The deployment is embedded on the public website to consolidate constituent engagement into the Customer Experience platform Let's Talk!.
Alvin Independent School District Education 3600 $880M United States K12 Insight Let’s Talk! Customer Experience 2019 n/a
In 2019, Alvin Independent School District implemented Let’s Talk! on its website. Alvin Independent School District implemented Let’s Talk! in 2019 as a Customer Experience application to centralize constituent communications and inbound feedback from parents, students, and community stakeholders. The deployment focused on web-based intake and feedback capture, using Let’s Talk! standard case management and reporting capabilities. Configuration emphasized submission forms, automated acknowledgements, routing rules, and administrative dashboards to support triage and assignment workflows. Let’s Talk! was embedded on the public-facing district website and positioned as the primary inbound channel for district communications, servicing campus sites and central office departments. No named third-party integrations are documented in the source, the implementation centered on embedded web forms and internal routing into district operational processes. Governance and operational control were aligned to district communications and student services, with workflows defined for triage, assignment, and periodic reporting. Training and procedural alignment focused on case routing responsibilities and administrative use of Let’s Talk! reporting to support ongoing constituent response management.
Amador Valley Scholarships Non Profit 10 $1M United States K12 Insight Let’s Talk! Customer Experience 2021 n/a
In 2021 Amador Valley Scholarships deployed Let’s Talk! as its Customer Experience application on its website. The implementation is a web-embedded Let’s Talk! instance that provides public-facing constituent intake and feedback capture directly from the organization website. Configuration emphasizes structured intake forms, topic categorization, automated routing to internal queues, and a lightweight case management view for tracking and responding to inquiries. Role-based access was provisioned for the small staff, enabling triage, use of response templates, and assignment into scholarship review workflows. Operational coverage centers on communications and constituent engagement for scholarship inquiries, with governance organized around centralized intake, triage and assignment workflows managed by the core team of about 10 employees. Training and administrative configuration were scoped to non profit scale to support rapid web publishing and straightforward ongoing administration.
Education 9608 $1.8B United States K12 Insight Let’s Talk! Customer Experience 2019 n/a
Education 200 $20M United States K12 Insight Let’s Talk! Customer Experience 2021 n/a
Education 2700 $670M United States K12 Insight Let’s Talk! Customer Experience 2020 n/a
Education 1788 $198M United States K12 Insight Let’s Talk! Customer Experience 2021 n/a
Education 5400 $1.3B United States K12 Insight Let’s Talk! Customer Experience 2019 n/a
Education 19 $2M United States K12 Insight Let’s Talk! Customer Experience 2019 n/a
Education 180 $17M United States K12 Insight Let’s Talk! Customer Experience 2019 n/a
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Buyer Intent: Companies Evaluating Let’s Talk!

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FAQ - APPS RUN THE WORLD Let’s Talk! Coverage

Let’s Talk! is a Customer Experience solution from K12 Insight.

Companies worldwide use Let’s Talk!, from small firms to large enterprises across 21+ industries.

Organizations such as Virginia Beach City Public Schools, Atlanta Public Schools, Seattle Public Schools, Caddo Parish Public Schools and Spring ISD are recorded users of Let’s Talk! for Customer Experience.

Companies using Let’s Talk! are most concentrated in Education, with adoption spanning over 21 industries.

Companies using Let’s Talk! are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Let’s Talk! across Americas, EMEA, and APAC.

Companies using Let’s Talk! range from small businesses with 0-100 employees - 26.44%, to mid-sized firms with 101-1,000 employees - 18.39%, large organizations with 1,001-10,000 employees - 52.87%, and global enterprises with 10,000+ employees - 2.3%.

Customers of Let’s Talk! include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Let’s Talk! customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.