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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of Liaison EMP Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Boston University Education 15000 $4.0B United States Liaison Liaison EMP Candidate Relationship Management 2015 n/a
In 2015, Boston University implemented Liaison EMP to support graduate admissions, enrollment marketing and Candidate Relationship Management across its United States operations. The initiative concurrently deployed UniCAS for application management, aligning CRM and application intake to centralize graduate recruitment and admissions workflows. Liaison EMP was configured to manage recruitment pipelines, automated outreach sequences, prospect segmentation and enrollment marketing workflows, while UniCAS served as the application management component for online application intake, document collection and admissions review routing. Configuration emphasized staged pipeline logic and automated communications to synchronize prospect nurturing with application milestones. The deployment focused on Graduate Admissions and Enrollment Marketing departments across BU's US graduate programs, coordinating prospect engagement with application processing to create a continuous funnel from recruitment to admission decision. Operational scope prioritized cross-functional workflow alignment between recruitment teams and admissions officers. Governance changes concentrated on refocusing reporting on admission metrics and fine tuning graduate admissions goals to guide recruitment activity and campaign targeting. Boston University later reported a 22 percent increase in graduate applications and a 30 percent increase in entering graduate students for the period 2014 to 2018 following the combined use of Liaison EMP and UniCAS.
Defiance College Education 350 $40M United States Liaison Liaison EMP Candidate Relationship Management 2022 n/a
In 2022, Defiance College implemented Liaison EMP to centralize prospective‑student CRM and execute targeted enrollment marketing campaigns. The deployment leveraged Liaison EMP CRM and Liaison EM campaign services as the core modules, consolidating prospect records, campaign orchestration, and nurture workflows into a single Candidate Relationship Management system for admissions and enrollment marketing. Operationally the implementation was positioned to serve admissions and enrollment marketing teams, centralizing prospect segmentation, outreach cadence, and campaign reporting under Liaison EMP. Governance focused on standardizing outreach workflows and campaign orchestration, with the Candidate Relationship Management platform driving coordinated nurture and targeted outreach that the case study links to a nearly 80% increase in new undergraduate enrollment and a 13 point reduction in the discount rate.
Milwaukee School Of Engineering Education 600 $180M United States Liaison Liaison EMP Candidate Relationship Management 2017 n/a
In 2017 Milwaukee School Of Engineering implemented Liaison EMP as a Candidate Relationship Management solution to support admissions and recruitment in the United States. The deployment positioned Liaison EMP as an enrollment marketing and CRM platform for targeted student outreach and recruitment pipeline orchestration. Liaison EMP was configured to run campaign management and CRM workflows, and case materials indicate integrated application and event coordination modules were used to centralize communications and analytics. Configuration emphasized personalized, multichannel outreach, automated campaign scheduling, constituent segmentation, and tracking of prospect engagement across email, events, and application touch points. Operational coverage focused on admissions and recruitment teams within the United States, unifying prospect records and event attendance data into Liaison EMP to inform outreach cadence and funnel progression. The implementation aligned recruitment processes with the Candidate Relationship Management application model, enabling admissions staff to manage applicant communications, event coordination, and basic analytics from a single platform. Governance centered on centralized communications ownership and campaign coordination by admissions, with Liaison EMP serving as the system of record for outreach activity. The Liaison EMP deployment supported MSOE in scaling personalized recruitment activities, achieving a 15% increase in enrollment and 14.5% growth in applications between 2017 and 2018.
Sul Ross State University Education 476 $37M United States Liaison Liaison EMP Candidate Relationship Management 2020 n/a
In 2020, Sul Ross State University implemented Liaison EMP as its Candidate Relationship Management solution to centralize undergraduate and graduate recruitment and enrollment processes. The Associate Director for Strategic Engagement was designated to oversee Liaison EMP configuration, data collection, management, and reporting necessary to support recruitment operations and to serve as the primary system owner for enrollment analytics. Liaison EMP configuration work included user roles and profile management, security settings, role hierarchy and sharing rules, plus creation and maintenance of custom objects, fields, complex formulas, validation rules, and custom workflow and approval processes. Operational responsibilities documented in the position description included system maintenance, audits to ensure integrity of data transfers, creation of translation and mapping tables for imports, end user training and support, and maintaining documentation on enrollment management systems and data processes. The deployment was architected to exchange data with the institutional student information system and with third party vendors, reflecting stated responsibilities to transfer data between the CRM, the student information system and other internal systems. The job specification references experience with Ellucian Banner and identifies the Associate Director as primary liaison with university IT for reports, audits and system issues, while also creating extracts for third party vendors and supporting Institutional Research reporting. Governance and operational coverage for Liaison EMP centered on Enrollment Management and Admissions functions, with direct supervision of Admissions staff and indirect supervision of Enrollment Specialists. The role encompassed ongoing business analysis reporting, multi variable predictive modeling for enrollment funnels, maintaining day to day reports and processes for online application, event registration and inquiry workflows, and establishing best practices for system configuration, testing and data integrity.
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FAQ - APPS RUN THE WORLD Liaison EMP Coverage

Liaison EMP is a Candidate Relationship Management solution from Liaison.

Companies worldwide use Liaison EMP, from small firms to large enterprises across 21+ industries.

Organizations such as Boston University, Milwaukee School Of Engineering, Defiance College and Sul Ross State University are recorded users of Liaison EMP for Candidate Relationship Management.

Companies using Liaison EMP are most concentrated in Education, with adoption spanning over 21 industries.

Companies using Liaison EMP are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Liaison EMP across Americas, EMEA, and APAC.

Companies using Liaison EMP range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 25%.

Customers of Liaison EMP include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Liaison EMP customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Candidate Relationship Management.