List of Lightbend Akka Platform Customers
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Since 2010, our global team of researchers has been studying Lightbend Akka Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lightbend Akka Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lightbend Akka Platform for Customer Experience include: Verizon, a United States based Communications organisation with 99400 employees and revenues of $134.79 billion, HP, a United States based Manufacturing organisation with 58000 employees and revenues of $53.60 billion and many others.
Contact us if you need a completed and verified list of companies using Lightbend Akka Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Lightbend Akka Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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HP | Manufacturing | 58000 | $53.6B | United States | Lightbend | Lightbend Akka Platform | Customer Experience | 2020 | n/a |
In 2020, HP implemented Lightbend Akka Platform to rearchitect its InfoSight product as part of Customer Experience, shifting the product from predominantly batch analytics toward near real-time streaming. InfoSight ingests telemetry from a global network of over 20 billion sensors that send trillions of metrics daily, and the implementation was driven by the need for an infrastructure that is always available, massively scalable, and capable of self-healing to process continuous streaming workloads.
Lightbend Akka Platform was configured to deliver microservices frameworks for continuous application logic, multiple streaming engines to balance latency, volume, transformation and integration tradeoffs, and embedded machine learning and deep learning tooling to apply data science algorithms. The Akka Platform implementation leverages the actor concurrency model built around independent, self-contained processes that communicate asynchronously via messages, enabling horizontal scale across many machines and in-application failure handling that treats failure as an anticipated event.
Architecturally the program retained batch analytics on Apache Spark for petabytes of historical data while introducing stream processing as the source for near real-time insight. The team explicitly integrated Lightbend Akka Platform with Apache Kafka and Apache Spark as part of a fast data distribution layer, using Akka for elasticity and resilient self-healing to support always-on data services across data centers around the globe.
Governance and operational adoption focused on runtime management and intelligent monitoring to reduce production risk, and the approach is referenced by other HPE business units as a template for delivering real-time customer value. Lightbend Akka Platform’s combination of microservices, streaming engines, machine learning support and intelligent management tools underpins HP InfoSight’s move to continuous, scalable streaming operations within Customer Experience.
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Verizon | Communications | 99400 | $134.8B | United States | Lightbend | Lightbend Akka Platform | Customer Experience | 2016 | n/a |
In 2016, Verizon implemented Lightbend Akka Platform to modernize its Customer Experience infrastructure. The Lightbend Akka Platform was applied to the companys online commerce and order processing layer, and to support integrations with Alexa, Google Home and Facebook chat bots across digital channels.
Before the implementation the e-commerce layer operated as a huge monolith, software builds often ran overnight, provisioning a testing, development or production environment required five to 10 days, and deploying an emergency fix could take 24 hours. Engineers historically maintained a parallel, lightweight production-grade code base that disabled logging and complex transaction requirements for peak events, this bespoke site ran only a few days each year despite taking more than six months to create.
The deployment of Lightbend Akka Platform introduced a reactive, actor-model and event-driven architecture for handling high-concurrency online transactions and session flows. Implementation work focused on decomposing monolithic transaction workloads into message-driven components with resilient clustering and stream-oriented processing to enable asynchronous order processing and fault isolation, while preserving the ability to support conversational and voice channel integrations.
Operational scope centered on Verizons digital commerce, order management and customer-facing channels, with rollout governance oriented toward reusable reactive services and build and test automation to address the previously lengthy build and environment provisioning cycles. The Lightbend Akka Platform implementation is described as a platform-level re-architecture of the Customer Experience layer to support scalable, message-driven transaction processing and multi-channel integrations.
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