List of Line.me Customers
LY Corporation
Kioi Tower, 1-3 Kioicho, Chiyoda-ku,
Tokyo, 102-8282,
Japan
Tokyo, 102-8282,
Japan
81 3 67794900
Professional Services
28000
$11.7B
Since 2010, our global team of researchers has been studying Line.me customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Line.me for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Line.me for Chatbots and Conversational AI include: Aeon Japan, a Japan based Retail organisation with 600000 employees and revenues of $61.60 billion, Panasonic Japan, a Japan based Manufacturing organisation with 228420 employees and revenues of $56.14 billion, Aisin, a Japan based Automotive organisation with 114449 employees and revenues of $32.01 billion, McDonald's, a United States based Leisure and Hospitality organisation with 150000 employees and revenues of $25.90 billion, Marriott, a United States based Leisure and Hospitality organisation with 418000 employees and revenues of $25.10 billion and many others.
Contact us if you need a completed and verified list of companies using Line.me, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Line.me customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1010 HOPE Taiwan | Retail | 50 | $10M | Taiwan | LY Corporation | Line.me | Chatbots and Conversational AI | 2024 | n/a |
In 2024, 1010 HOPE Taiwan deployed Line.me as its Chatbots and Conversational AI solution on the company website to provide conversational customer engagement and support. The implementation centers on embedding the Line.me chat interface into the public-facing e-commerce site to capture visitor inquiries and route initial contacts, with architecture focused on site-level widget embedding and front-end event triggers rather than back-office automation. As a 50-employee retail business operating in Taiwan, the technical scope is web-first and aimed at customer-facing workflows. Line.me is the primary conversational layer used on the website for real-time shopper interaction.
Functional capabilities implemented include automated messaging, conversational FAQ handling, guided product discovery flows, and scripted handling of order status and basic service queries consistent with Chatbots and Conversational AI capabilities. Operational coverage spans customer service, e-commerce operations, and marketing, consolidating inbound digital conversations through the website chat channel. Governance and operational control are maintained by a small central digital operations team responsible for conversation design, message templates, escalation rules to human agents, and incremental rollout on the site. The record documents 1010 HOPE Taiwan using Line.me on its website for customer engagement and support.
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365 Zocial | Media | 12 | $1M | Thailand | LY Corporation | Line.me | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 365 Zocial deployed Line.me on its public website as its primary conversational interface. The implementation positions Line.me within the Chatbots and Conversational AI category to support customer engagement, lead capture and basic support workflows. 365 Zocial uses Line.me to provide an embedded web chat experience, with the Line.me application configured for site-level conversational entry points and persistent session handling. The deployment includes conversational flow configuration, message templates, automated greetings, FAQ handling and scripted escalation paths to human agents, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership sits with marketing and customer support teams in Thailand, with centralized admin control over conversation scripts and template updates, and the integration surface limited to the website front-end and the Line.me platform endpoint for message orchestration.
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A5 Blue Studio Japan | Media | 10 | $1M | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2019 | n/a |
In 2019 A5 Blue Studio Japan implemented Line.me as its Chatbots and Conversational AI solution on the company website. The implementation established Line.me as the primary conversational touchpoint for site visitors, linking audience interactions directly to A5 Blue Studio Japan’s online content and service pages.
The Line.me deployment focused on conversational interface capabilities common to Chatbots and Conversational AI, including scripted dialogue flows, automated reply rules, and rich message support for media oriented engagement. Configuration emphasized content driven prompts and FAQ automation to route common questions about programming and media services, using message templates and intent aligned flows to standardize responses.
Integration architecture was web centric, embedding the Line.me messaging widget on the corporate site to surface conversations to visitors in Japan, with messaging sessions handled through Line.me’s cloud messaging infrastructure. Operational ownership rested with internal teams responsible for audience engagement and content, with handoffs between editorial staff and the messaging channel for content updates and response tuning.
Governance and workflow changes centered on centralizing inbound audience messaging through Line.me, creating content update procedures and moderation checkpoints to manage conversational content and response accuracy. The configuration and ongoing tuning model matched the scale of the 10 person organization, keeping operational complexity proportionate while maintaining a single channel for public engagement via Line.me.
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Advanced Research of Technologies Japan | Professional Services | 10 | $1M | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Advanced Research of Technologies Japan deployed Line.me on its website as a Chatbots and Conversational AI solution. The deployment embedded Line.me as a customer facing conversational layer to handle client messaging, automated responses, FAQ style interactions, and basic lead capture through the public site. Line.me was configured with scripted workflows and quick reply options typical of chat platforms, supporting real time engagement on the web channel.
Architecture centers on the cloud hosted Line.me service with the corporate website serving as the primary web channel for conversations, minimizing on premise infrastructure. Operational ownership is internal to the small ART Japan team, with content and response templates managed by staff in customer support and business development, and runtime orchestration controlled via Line.me configuration. Advanced Research of Technologies Japan uses Line.me as its Chatbots and Conversational AI capability to centralize front line customer engagement on its website.
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Advantage Hospitality United States | Leisure and Hospitality | 60 | $4M | United States | LY Corporation | Line.me | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Advantage Hospitality United States deployed Line.me on its public hotel website, using the Line.me conversational interface to support web-based guest engagement. The deployment is categorized as Chatbots and Conversational AI and is focused on website interaction rather than a broader platform transformation, with implementation visible on the property booking and information pages. This placement links Line.me directly to online guest touchpoints for the hotel property referenced on the company site.
The implementation configures Line.me to provide standard Chatbots and Conversational AI capabilities, including automated conversational responses, FAQ and information delivery, guided booking assistance workflows, and session-based handoff to human agents when needed. Configuration work included message scripting, conversational triggers tied to common guest queries, and content curation for hospitality-specific intents such as reservations, check in instructions, and amenity information. The Line.me instance is instrumented as a web widget on the site to capture conversational logs and refine response flows over time.
Operational scope of the Line.me deployment is centered on website-driven guest services and online reservation support, affecting customer-facing functions such as front desk communications and reservation inquiries. Governance is organized around content ownership and iterative updates to the chatbot knowledge base, with ongoing conversational tuning to reflect seasonal and property-level information. The narrative emphasizes a targeted Chatbots and Conversational AI rollout that connects Advantage Hospitality United States digital storefront interactions to guest services workflows through the Line.me application.
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Retail | 600000 | $61.6B | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2023 | n/a |
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Retail | 79 | $33M | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2022 | n/a |
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Transportation | 1025 | $360M | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2023 | n/a |
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Automotive | 114449 | $32.0B | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2024 | n/a |
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Construction and Real Estate | 17 | $6M | Japan | LY Corporation | Line.me | Chatbots and Conversational AI | 2022 | n/a |
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Showing 1 to 10 of 219 entries
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FAQ - APPS RUN THE WORLD Line.me Coverage
Line.me is a Chatbots and Conversational AI solution from LY Corporation.
Companies worldwide use Line.me, from small firms to large enterprises across 21+ industries.
Organizations such as Aeon Japan, Panasonic Japan, Aisin, McDonald's and Marriott are recorded users of
Line.me for Chatbots and Conversational AI.
Companies using Line.me are most concentrated in Retail, Manufacturing and Automotive, with adoption spanning over 21 industries.
Companies using Line.me are most concentrated in Japan and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Line.me across Americas, EMEA, and APAC.
Companies using Line.me range from small businesses with 0-100 employees - 42.47%, to mid-sized firms with 101-1,000 employees - 34.25%, large organizations with 1,001-10,000 employees - 15.53%, and global enterprises with 10,000+ employees - 7.76%.
Customers of Line.me include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Line.me customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.