List of LionO360 Field Service Management Customers
Princeton, 08540, NJ,
United States
Since 2010, our global team of researchers has been studying LionO360 Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LionO360 Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LionO360 Field Service Management for Field Service Management include: InComm Payments, a United States based Professional Services organisation with 2400 employees and revenues of $1.10 billion, NexGen, a United States based Communications organisation with 2050 employees and revenues of $513.0 million, VIP Wireless, a United States based Communications organisation with 70 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using LionO360 Field Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LionO360 Field Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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InComm Payments | Professional Services | 2400 | $1.1B | United States | LionO360 | LionO360 Field Service Management | Field Service Management | 2019 | n/a |
In 2019, InComm Payments deployed LionO360 Field Service Management to support its United States field sales organization. The deployment used LionO360 Field Service Management in the Field Service Management category to manage scheduling and visit tracking for more than 65 sales representatives and roughly 5,400 customer visits per month.
Configuration emphasized the application’s field service and CRM modules, inferred from the vendor description, to centralize customer account activity and mobile visit records. Functional capabilities implemented included visit scheduling, mobile activity capture for sales calls, customer account management and activity synchronization between field records and the CRM module to maintain consistent customer histories.
Operational coverage focused on field sales and adjacent operations teams across the United States rather than other corporate functions. The solution was reported at product launch in 2019 and supported standardized field workflows and centralized record keeping for field-to-office information flows.
The implementation delivered improved team collaboration, operational and process efficiency and increased sales as reported at launch, tightening alignment between field activities and CRM records. Governance adjustments concentrated on standardizing field visit recording and CRM update workflows to ensure repeatable processes for sales and operations.
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NexGen | Communications | 2050 | $513M | United States | LionO360 | LionO360 Field Service Management | Field Service Management | 2020 | n/a |
In 2020, NexGen implemented LionO360 Field Service Management. The deployment was positioned to support NexGen Communications' US operations, aligning sales, inventory and field operations under the LionO360 Field Service Management platform, based on NexGen's listing as a LionOBytes / LionO360 client on vendor partner pages.
Configuration emphasized core Field Service Management capabilities, including scheduling and dispatch, work order management, technician mobile access, and inventory and parts tracking. LionO360 Field Service Management was configured to orchestrate work order lifecycles, enable technician-facing mobile workflows, and provide parts visibility and service contract handling, reflecting the vendor feature set inferred from public partner information.
Operational coverage centered on field operations, dispatch, inventory control, and sales operations within the United States, consolidating service and parts workflows to reduce manual handoffs. Governance focused on process alignment through role-based access and configuration for dispatchers, technicians and inventory staff, with phased adoption across field teams consistent with Field Service Management rollout practices.
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VIP Wireless | Communications | 70 | $7M | United States | LionO360 | LionO360 Field Service Management | Field Service Management | 2020 | n/a |
In 2020, VIP Wireless implemented LionO360 Field Service Management as part of its operational toolkit. VIP Wireless is a United States based telecommunications and distribution business with approximately 70 employees using LionO360 for CRM and field and distribution operations, and the deployment is reported through vendor customer listings rather than a standalone published case study.
The LionO360 Field Service Management configuration at VIP Wireless centers on work order management, technician dispatch and mobile workforce capabilities, and scheduling tied to customer records. The implementation aligns field service workflows with LionO360 CRM, enabling unified customer profiles and service histories to drive dispatching, job assignment, and service completion tracking.
Operational coverage includes field operations, distribution and sales support, with mobile-enabled technician applications and centralized scheduling used to coordinate on-site visits and parts handling. Governance was structured around role based access and service ticket lifecycle controls, with dispatcher and technician workflows configured to reflect telecommunications and distribution workflows.
The narrative is built from vendor-featured customer listings and product positioning, indicating VIP Wireless uses LionO360 Field Service Management within its broader LionO360 CRM-driven operations to manage field service, distribution handling and customer engagement.
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Buyer Intent: Companies Evaluating LionO360 Field Service Management
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