List of Listen360 Customer Engagement Platform Customers
Listen360
11605 Haynes Bridge Rd Ste 150,
Alpharetta, 30009, GA,
United States
Alpharetta, 30009, GA,
United States
1 770-992-4221
Professional Services
16
$2M
Since 2010, our global team of researchers has been studying Listen360 Customer Engagement Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Listen360 Customer Engagement Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Listen360 Customer Engagement Platform for Customer Engagement include: Orangetheory Fitness, a United States based Leisure and Hospitality organisation with 9400 employees and revenues of $1.00 billion, Glass Doctor, a United States based Manufacturing organisation with 700 employees and revenues of $160.0 million, LaVida Massage Franchise Development, Inc., a United States based Professional Services organisation with 1200 employees and revenues of $150.0 million, YMCA of Greater Houston, a United States based Non Profit organisation with 4000 employees and revenues of $143.0 million, NRL Mortgage, a United States based Banking and Financial Services organisation with 600 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using Listen360 Customer Engagement Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Listen360 Customer Engagement Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access and Mobility Enterprises | Professional Services | 6 | $1M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2022 | n/a |
In 2022, Access and Mobility Enterprises implemented Listen360 Customer Engagement Platform on its public website. The deployment positions Listen360 Customer Engagement Platform as the companys web-facing mechanism to capture client feedback and manage customer experience workflows, consistent with Customer Engagement solutions. The implementation is site-embedded, focused on collecting satisfaction signals and orchestrating follow-up actions through web-based instrumentation and front-end survey delivery typical of the category.
Given the companys small professional services footprint and United States operations, the platform’s operational scope is concentrated on customer-facing and service delivery interactions rather than broad enterprise integrations. Governance and process changes are likely to center on establishing feedback handling workflows, routing responsibility for responses to service teams, and operationalizing review and outreach procedures consistent with Customer Engagement governance patterns for similarly sized providers.
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Air Vent Exteriors | Construction and Real Estate | 17 | $2M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2020 | n/a |
In 2020, Air Vent Exteriors implemented Listen360 Customer Engagement Platform on its website to establish an online feedback and review capture capability. The Listen360 Customer Engagement Platform functions as the customer-facing Customer Engagement layer for post-service surveys, review solicitation, and ongoing customer feedback collection, aligned to the companys service delivery and customer care workflows for a 17-person construction and real estate contractor.
The deployment is web-embedded, using site-based survey and feedback capture mechanisms to instrument customer touchpoints after jobs are completed, and it is configured to support survey orchestration and reputation management workflows typical of Customer Engagement applications. Operational ownership is concentrated within customer-facing staff and operations, who use the Listen360 Customer Engagement Platform to centralize feedback capture and to inform day-to-day customer service processes.
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American Cycle & Fitness | Retail | 10 | $1M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2019 | n/a |
In 2019, American Cycle & Fitness implemented Listen360 Customer Engagement Platform. The deployment embeds the Listen360 Customer Engagement Platform on the company website to capture customer feedback and to surface review solicitation workflows. This implementation is aligned with the Customer Engagement category and centralizes feedback capture and experience monitoring for the retailer.
Functionally the deployment leverages standard Customer Engagement capabilities including survey collection and Net Promoter Score instrumentation, review solicitation, automated feedback routing, and dashboard reporting to support customer lifecycle management. The architecture is web-integrated with a front-end feedback widget and a centralized management console used by store staff and ownership to monitor responses and manage follow-up. Operational scope is focused on retail business functions such as sales floor staff and store management, with governance organized around web-embedded feedback workflows and recurring review cadence for customer outreach.
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Arrow Lift | Construction and Real Estate | 100 | $15M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2020 | n/a |
In 2020, Arrow Lift deployed the Listen360 Customer Engagement Platform on its website to establish a direct feedback channel for customers and service recipients. The Listen360 Customer Engagement Platform was positioned as the primary Customer Engagement layer on Arrow Lift’s site to capture post-service feedback and structured survey responses from end customers and contractor partners.
Configuration focused on embedded web survey workflows and dashboarding, using standard Customer Engagement capabilities such as scheduled survey distributions, net promoter score style feedback capture, and consolidated reporting for service interactions. Listen360 Customer Engagement Platform was configured to route survey data into role based dashboards so customer service and field operations could review feedback and trend signals.
Operational scope covered customer service, field service management, and operations teams, with data collection anchored on the public website experience. Governance emphasized centralized feedback review and routing procedures, creating a single source of customer experience data for service managers and operations leads.
The implementation centers Arrow Lift, Listen360 Customer Engagement Platform, and Customer Engagement activities around continuous feedback capture and operational visibility, enabling the company to maintain a structured feedback loop between customers and service owners without introducing external integrations in the published configuration.
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Assured Environments | Professional Services | 150 | $25M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2018 | n/a |
In 2018, Assured Environments implemented Listen360 Customer Engagement Platform on its public website to centralize post-service surveys and customer feedback, leveraging web based survey flows common to the Customer Engagement category. The Listen360 Customer Engagement Platform is deployed to capture service ratings, solicit NPS style feedback, and manage referral and testimonial collection through embedded web components. The deployment emphasizes configuration of survey cadence, response routing, and customer touchpoint mapping to align feedback capture with service delivery workflows.
Operational coverage includes client services, field operations, and customer success teams who access Listen360 Customer Engagement Platform dashboards and alerts to triage feedback and inform case follow up processes. Governance focused on website integration standards, data routing rules, and operational handoffs between field staff and account managers, with platform administration centralized to the internal operations team. The overall architecture is web based, integrating embedded survey components with Listen360 cloud services to support continuous customer experience capture across service engagements.
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Healthcare | 50 | $5M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2022 | n/a |
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Leisure and Hospitality | 25 | $3M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2021 | n/a |
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Retail | 50 | $5M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2019 | n/a |
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Leisure and Hospitality | 8 | $1M | Australia | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2020 | n/a |
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Retail | 10 | $1M | United States | Listen360 | Listen360 Customer Engagement Platform | Customer Engagement | 2019 | n/a |
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Buyer Intent: Companies Evaluating Listen360 Customer Engagement Platform
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Listen360 Customer Engagement Platform Coverage
Listen360 Customer Engagement Platform is a Customer Engagement solution from Listen360.
Companies worldwide use Listen360 Customer Engagement Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Orangetheory Fitness, Glass Doctor, LaVida Massage Franchise Development, Inc., YMCA of Greater Houston and NRL Mortgage are recorded users of
Listen360 Customer Engagement Platform for Customer Engagement.
Companies using Listen360 Customer Engagement Platform are most concentrated in Leisure and Hospitality, Manufacturing and Professional Services, with adoption spanning over 21 industries.
Companies using Listen360 Customer Engagement Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Listen360 Customer Engagement Platform across Americas, EMEA, and APAC.
Companies using Listen360 Customer Engagement Platform range from small businesses with 0-100 employees - 86.76%, to mid-sized firms with 101-1,000 employees - 8.82%, large organizations with 1,001-10,000 employees - 4.41%, and global enterprises with 10,000+ employees - 0%.
Customers of Listen360 Customer Engagement Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Listen360 Customer Engagement Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.