List of Livelink ECM Customers
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Since 2010, our global team of researchers has been studying Livelink ECM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Livelink ECM for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Livelink ECM for Document Management include: BMW Germany, a Germany based Automotive organisation with 86895 employees and revenues of $114.25 billion, WSP, a United States based Professional Services organisation with 72800 employees and revenues of $11.69 billion, Zurich, a Germany based Insurance organisation with 4579 employees and revenues of $6.85 billion, NV Nuon Energy, a Netherlands based Banking and Financial Services organisation with 4800 employees and revenues of $4.15 billion, Draeger Germany, a Germany based Healthcare organisation with 16598 employees and revenues of $3.67 billion and many others.
Contact us if you need a completed and verified list of companies using Livelink ECM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Livelink ECM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BMO Transportation Finance. | Banking and Financial Services | 800 | $150M | United States | OpenText | Livelink ECM | Document Management | 2017 | n/a |
In 2017 BMO Transportation Finance implemented Livelink ECM as its enterprise Document Management platform to centralize underwriting and documentation workflows for the Dealer Finance team. The deployment positioned Livelink ECM as the authoritative repository for long form write ups, master documents, executed documents, and underwriting records used by Commercial Sales and Service analysts and underwriters.
Configuration focused on document capture, structured metadata for financial and credit attributes, workflow orchestration for document review and approval, and records management to retain underwriting work papers and contractual documents. Livelink ECM was configured to surface system validation errors that analysts clear as part of every underwriting action, and to host long form analyses that range from 20 to 50 pages along with associated portfolio performance summaries and risk rating fields.
The implementation included an explicit operational integration with the BMO TF Siebel system to ensure approved lines of credit established in Siebel align with the document and underwriting records held in Livelink ECM, supporting rapid processing of individual requests under established facilities. Livelink ECM also served as the control point for documentation related tasks such as defining required facility documents, reviewing master agreements before customer delivery, receiving executed documents, and managing UCC lien related documentation and review evidence.
Governance and process changes were operationalized through role based document workflows, analyst responsibilities to enter required data and clear system exceptions, and a senior analyst approval gate for quarterly portfolio monitoring results. The platform supported collaboration with in house legal counsel on special documentation needs and preserved audit trails for lien perfection activities and inter creditor negotiations.
The deployment emphasized data integrity and policy compliance as core operational requirements, with Livelink ECM functioning as the central Document Management system for underwriting, documentation control, lien and collateral evidence, and ongoing portfolio oversight within BMO Transportation Finance.
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BMW | Automotive | 170 | $3.1B | Belgium | OpenText | Livelink ECM | Document Management | 2011 | n/a |
In 2011, BMW deployed OpenText Livelink ECM as a Document Management solution on its website, using Livelink ECM to support web content management and document governance. The implementation centralized web facing document repositories and digital assets for BMW Belgium, aligning the application to online content delivery and structured document lifecycle controls.
The Livelink ECM deployment emphasized core Document Management capabilities, including a centralized content repository, metadata indexing, version control, enterprise search, role based access control, records classification and configurable approval workflows. Configuration work focused on repository driven web publishing pipelines, content lifecycle automation for site assets, and audit trail capture to support retention and compliance requirements.
Operational scope was concentrated on the BMW Luxembourg Belgium web presence and the corporate teams responsible for site content, marketing collateral and compliance documentation. Governance changes included formalized content approval workflows, role based permissions and metadata standards to improve discoverability and enforce retention policies, with implementation scoped to support ongoing site publishing and document management operations.
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BMW Germany | Automotive | 86895 | $114.3B | Germany | OpenText | Livelink ECM | Document Management | 2005 | n/a |
BMW Germany implemented Livelink ECM in 2005 as a Document Management solution to support website content and document publication functions. The deployment is used on the BMW Germany website as a web facing content repository that handles document storage, version control, metadata indexing and controlled publication workflows for corporate and product content.
Livelink ECM is configured with core Document Management capabilities including a centralized repository, versioning, role based access controls, search and metadata driven classification, and workflow automation for editorial approval and publication. Governance is structured around centralized content ownership and editorial workflows to manage publishing on the public site, impacting web content management, corporate communications and records management processes.
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Automotive | 3500 | $526M | Germany | OpenText | Livelink ECM | Document Management | 2002 | n/a |
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Automotive | 24 | $427M | Romania | OpenText | Livelink ECM | Document Management | 2011 | n/a |
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Manufacturing | 370 | $75M | Canada | OpenText | Livelink ECM | Document Management | 2011 | n/a |
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Manufacturing | 200 | $24M | Saudi Arabia | OpenText | Livelink ECM | Document Management | 2002 | n/a |
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Healthcare | 16598 | $3.7B | Germany | OpenText | Livelink ECM | Document Management | 2003 | n/a |
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Life Sciences | 1500 | $190M | Portugal | OpenText | Livelink ECM | Document Management | 2002 | n/a |
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Government | 1000 | $2.1B | Germany | OpenText | Livelink ECM | Document Management | 2003 | n/a |
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Buyer Intent: Companies Evaluating Livelink ECM
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