AI Buyer Insights:

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

List of Locobuzz Platform Customers

Locobuzz
Location
Marwah House, 202, Krishanlal Marwah Marg, Marol, Andheri East,,
Mumbai, 400072,
India
Website
https://www.locobuzz.com/
Phone
91 226 5111 126
Artw industry
Professional Services
Employee
250
Revenue
$35M

Since 2010, our global team of researchers has been studying Locobuzz Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Locobuzz Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Locobuzz Platform for Customer Experience include: AirAsia, a Malaysia based Transportation organisation with 23000 employees and revenues of $838.0 million, Coin DCX, a India based Banking and Financial Services organisation with 700 employees and revenues of $170.0 million, Angel Broking, a India based Banking and Financial Services organisation with 3298 employees and revenues of $100.0 million and many others.

Contact us if you need a completed and verified list of companies using Locobuzz Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Locobuzz Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

Clear Filters Apply Filters
Filters
Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AirAsia Transportation 23000 $838M Malaysia Locobuzz Locobuzz Platform Customer Experience 2021 n/a
In 2021 AirAsia implemented the Locobuzz Platform to extend its Customer Experience tooling for AirAsia India. The deployment onboarded Instagram Direct Message listening and response management to centralize social customer service, aligning social CRM workflows to meet response KPIs in India. The Locobuzz Platform created a unified monitoring and case creation workflow for agents handling Instagram Direct Messages. Configuration emphasized social and CRM process alignment, including real time monitoring, automated case creation from messages, and templated response workflows to accelerate agent handling. Operational scope was focused on AirAsia India's social customer service teams rather than a global rollout. Governance shifted toward centralized social case management and KPI tracking, and according to AirAsia's product manager the implementation delivered faster monitoring and case creation and improved response KPIs.
Angel Broking Banking and Financial Services 3298 $100M India Locobuzz Locobuzz Platform Customer Experience 2021 n/a
In 2021, Angel Broking implemented the Locobuzz Platform in the Customer Experience category to ingest Instagram direct messages and deploy analytics-driven social listening for younger audiences in India. The deployment focused on Instagram DM listening and analytics, positioning the Locobuzz Platform as the primary social inbox and insight layer for Angel Broking’s social engagement channels. The implementation configured core capabilities typical of Customer Experience platforms, including real time message ingestion from Instagram Direct Messages, automated tagging and sentiment analysis, and analytics dashboards for trend and audience segmentation. Locobuzz Platform configurations emphasized message routing and orchestration to social customer engagement workflows, enabling the social media team to prioritize and escalate inbound DMs according to predefined criteria. Operationally the Locobuzz Platform supported social and CRM workflows, embedding analytics-driven insights into Angel Broking’s social engagement processes across its India operations. The rollout integrated the platform with existing social channel handling and backend ticketing handoffs to CRM processes, establishing a single source of truth for DM volume, response status, and topic classification used by social care and marketing teams. Governance and workflow changes centered on standardizing social response procedures and introducing analytics-led prioritization for Instagram DMs, with the social media team adopting the Locobuzz Platform as the operational glue for day to day DM triage. According to Angel Broking’s social media team, the Locobuzz Platform’s Instagram DM listening and analytics provided faster and better customer experience through improved routing and visibility into younger audience behavior.
Coin DCX Banking and Financial Services 700 $170M India Locobuzz Locobuzz Platform Customer Experience 2021 n/a
In 2021, Coin DCX implemented the Locobuzz Platform to automate Instagram direct message workflows and manage response handling. The Locobuzz Platform Customer Experience deployment targeted Coin DCX social and CRM operations in India to eliminate manual DM tracking and improve response times during high influx periods. The implementation emphasized Instagram DM automation and response management modules within the Locobuzz Platform, configuring inbound message automation, routing based on rules, and centralized response management to streamline agent workflows and reduce manual tracking. Deployment was applied to social and CRM operations teams and included operationalizing response handling procedures and agent workflows to align with Customer Experience processes. Coin DCX reported noticeable improvements in response time and customer satisfaction scores after deployment.
Showing 1 to 3 of 3 entries

Buyer Intent: Companies Evaluating Locobuzz Platform

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Locobuzz Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Locobuzz Platform for Customer Experience include:

  1. Rannkly, a India based Professional Services organization with 50 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Clear Filters Apply Filters
Filters
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD Locobuzz Platform Coverage

Locobuzz Platform is a Customer Experience solution from Locobuzz.

Companies worldwide use Locobuzz Platform, from small firms to large enterprises across 21+ industries.

Organizations such as AirAsia, Coin DCX and Angel Broking are recorded users of Locobuzz Platform for Customer Experience.

Companies using Locobuzz Platform are most concentrated in Transportation and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Locobuzz Platform are most concentrated in Malaysia and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Locobuzz Platform across Americas, EMEA, and APAC.

Companies using Locobuzz Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Locobuzz Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Locobuzz Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.