List of Loop11 Customers
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Since 2010, our global team of researchers has been studying Loop11 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Loop11 for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Loop11 for Customer Experience include: Vodafone Ireland, a Ireland based Communications organisation with 3000 employees and revenues of $1.08 billion, Turck Germany, a Germany based Manufacturing organisation with 2150 employees and revenues of $180.0 million, Wetterskip Fryslan, a Netherlands based Government organisation with 574 employees and revenues of $130.0 million, Gemeente Soest Netherlands, a Netherlands based Government organisation with 300 employees and revenues of $120.0 million, Sperientia, a Mexico based Professional Services organisation with 66 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Loop11, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Loop11 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Funetix | Non Profit | 70 | $1M | United States | Loop11 | Loop11 | Customer Experience | 2020 | n/a |
In 2020, Funetix implemented Loop11 to pivot from in person to remote testing for its tablet and desktop literacy app. Loop11 was deployed as a Customer Experience testing platform, leveraging remote moderated testing and full session screen recording to capture user interactions across tablet and desktop form factors. The initial implementation covered pre-launch and post-launch test cycles with more than 20 families in the United States.
Functional workflows centered on moderated app testing, session recording, and task-based usability scenarios, enabling UX and product teams to map the user journey and surface navigation and content friction. The team ran iterative rounds of testing before and after launch, feeding findings into sprint level design and development priorities and adjusting test scripts to validate fixes. Loop11 supported Funetix's operational requirement for remote usability research and rapid iteration leading up to the 2020 launch.
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Gemeente Soest Netherlands | Government | 300 | $120M | Netherlands | Loop11 | Loop11 | Customer Experience | 2022 | n/a |
In 2022, Gemeente Soest Netherlands implemented Loop11 on its public website. The municipality deployed Loop11 as a Customer Experience application to conduct structured usability assessments of citizen-facing pages and online service workflows, focusing on navigation and form completion for municipal services. The implementation centered on embedding test scenarios into website flows and scheduling remote, task-based studies to capture user interactions and qualitative feedback. The deployment targeted the municipal web team and the digital services function.
Loop11 was configured to run task scenarios, first-click tests, and post-task questionnaires, using standard usability testing capabilities to instrument page-level interactions and capture task success, completion time, and subjective feedback. Governance established test definition and reporting routines, with the web team defining test scripts, recruiting participants, reviewing session results, and prioritizing incremental content and UX changes across the site. Gemeente Soest Netherlands used Loop11 to align website usability analysis with operational responsibilities in digital services and citizen engagement.
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Sperientia | Professional Services | 66 | $3M | Mexico | Loop11 | Loop11 | Customer Experience | 2021 | n/a |
In 2021, Sperientia implemented Loop11 as its Customer Experience platform to run multilingual remote usability testing, A/B tests and quantitative research. Sperientia is a Mexico based UX research and consulting firm serving clients such as banks, grocery retailers and cryptocurrency platforms across Mexico and Latin America.
The implementation of Loop11 focused on remote usability testing workflows, A/B testing capabilities and quantitative reporting to support evidence based recommendations. Loop11 was configured to support multilingual test design and standardized test program templates, enabling Sperientia to scale test execution and aggregate quantitative metrics and session level outputs for analysis. The platform's reporting and data export capabilities were used to produce stakeholder ready visualizations and research deliverables.
Operationally the deployment covered Sperientia's UX research and consulting teams and was applied across client engagements in retail, finance and crypto sectors. Governance centered on centralized test program templates and repeatable reporting processes to ensure consistency of methodology and stakeholder presentation. The use of Loop11 enabled more scalable test programs and improved research efficiency, supporting clearer data driven decision making for Sperientia's clients.
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Manufacturing | 2150 | $180M | Germany | Loop11 | Loop11 | Customer Experience | 2015 | n/a |
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Communications | 3000 | $1.1B | Ireland | Loop11 | Loop11 | Customer Experience | 2020 | n/a |
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Government | 574 | $130M | Netherlands | Loop11 | Loop11 | Customer Experience | 2015 | n/a |
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