List of Lucep Abandoned Cart Recovery Customers
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Since 2010, our global team of researchers has been studying Lucep Abandoned Cart Recovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lucep Abandoned Cart Recovery for Shopping Cart Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lucep Abandoned Cart Recovery for Shopping Cart Management include: Mercedes-Benz Passenger Cars UK, a United Kingdom based Automotive organisation with 570 employees and revenues of $5.81 billion, United Bank for Africa, a Nigeria based Banking and Financial Services organisation with 25000 employees and revenues of $2.08 billion, Cashify, a India based Professional Services organisation with 1450 employees and revenues of $300.0 million, Evoma, a India based Leisure and Hospitality organisation with 380 employees and revenues of $95.0 million and many others.
Contact us if you need a completed and verified list of companies using Lucep Abandoned Cart Recovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cashify | Professional Services | 1450 | $300M | India | Lucep | Lucep Abandoned Cart Recovery | Shopping Cart Management | 2024 | n/a |
In 2024, Cashify implemented Lucep Abandoned Cart Recovery to re-engage shoppers who left items in their online cart. The deployment focused on Shopping Cart Management to address Cashify's eCommerce and CRM processes in India, providing an automated layer for cart recovery within the retailer's digital commerce stack.
Lucep Abandoned Cart Recovery was configured as a multi-channel automated campaign, orchestrating email, WhatsApp, SMS and pre-programmed voice call touchpoints. The implementation emphasized campaign orchestration and automated timing logic, enabling channel sequencing and rule-based re-engagement that runs on autopilot.
The solution was integrated into Cashify's eCommerce and CRM process flows to trigger event-driven abandoned cart campaigns and to update customer engagement state within CRM workflows. Operational scope covered eCommerce, CRM and customer engagement functions in India, with campaign workflows controlling contact frequency and follow-up sequencing across channels.
Governance and rollout aligned campaign ownership to eCommerce and CRM teams, standardizing abandonment handling and campaign rules across product lines. The vendor describes Lucep Abandoned Cart Recovery as targeting a 10–15% recovery of abandoned carts, a recovery target embedded in campaign configuration and monitoring.
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Evoma | Leisure and Hospitality | 380 | $95M | India | Lucep | Lucep Abandoned Cart Recovery | Shopping Cart Management | 2016 | n/a |
In 2016, Evoma implemented Lucep Abandoned Cart Recovery as a callback and lead qualification application to accelerate web lead response for its hotels in India. The deployment targeted inbound web leads and online booking workflows, supporting bookings and sales processes within Evoma's CRM and sales operations.
Evoma configured the Lucep Abandoned Cart Recovery application to manage web callbacks, real-time lead qualification, and lead routing for sales follow up, aligning with standard Shopping Cart Management functional flows for recovering incomplete booking intents. The implementation emphasized rapid response automation with configured SLA targets of 5 to 10 minutes for initial contact and routing into existing CRM and sales workflows.
Operational coverage focused on Evoma's India properties and sales teams, with Lucep Abandoned Cart Recovery provisioning callback handling across online lead channels. Evoma reported lead response times reduced to 5 to 10 minutes and an approximate 25 percent increase in total inbound leads, outcomes tied to web lead capture and callback management. The classification under Shopping Cart Management is inferred from Lucep's web lead and callback management for hospitality, because source documentation describes web lead and callback handling rather than an explicit eCommerce cart recovery deployment.
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Mercedes-Benz Passenger Cars UK | Automotive | 570 | $5.8B | United Kingdom | Lucep | Lucep Abandoned Cart Recovery | Shopping Cart Management | 2018 | n/a |
In 2018, Mercedes-Benz Passenger Cars UK deployed Lucep Abandoned Cart Recovery on its country website using Shopping Cart Management capabilities to capture web leads and trigger a test-drive form. The Lucep Abandoned Cart Recovery implementation emphasized real-time web lead capture and form-trigger workflows to accelerate CRM and sales follow-up for online visitors.
Deployment routed captured leads into dealer sales processes and CRM pipelines, enabling automated lead delivery and faster response, which the public source attributes to an associated dealer doubling month-on-month sales. Operational scope centered on the United Kingdom country website and associated dealer network, with governance and process changes focused on lead handling and sales follow-up, illustrating Shopping Cart Management patterns applied to form and session recovery rather than traditional ecommerce checkout recovery.
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Banking and Financial Services | 25000 | $2.1B | Nigeria | Lucep | Lucep Abandoned Cart Recovery | Shopping Cart Management | 2018 | n/a |
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