List of Lucidchart Customers
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United States
Since 2010, our global team of researchers has been studying Lucidchart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lucidchart for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lucidchart for Collaboration include: Delta Air Lines, a United States based Transportation organisation with 103000 employees and revenues of $61.64 billion, Okta, a United States based Professional Services organisation with 5914 employees and revenues of $2.61 billion, Warby Parker, a United States based Retail organisation with 2218 employees and revenues of $771.0 million and many others.
Contact us if you need a completed and verified list of companies using Lucidchart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Lucidchart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Delta Air Lines | Transportation | 103000 | $61.6B | United States | Lucid Software | Lucidchart | Collaboration | 2015 | n/a |
In 2015, Delta Air Lines deployed Lucidchart in a Collaboration capacity at its Minneapolis maintenance hub to map inventory and warehouse processes. Lucidchart diagrams became the single source of truth for operations and process engineering, used both digitally and as printed wall sized flowcharts to drive consistent execution.
The implementation centered on visual process mapping, flowcharting, and operational diagramming to define workflows, roles, and accountability across maintenance, inventory, and warehouse teams. Deployment emphasized standardized templates and shared diagrams to capture material flows, storage locations, handoffs, and procedural steps, enabling clearer task ownership and repeatable work instructions.
Operational coverage was focused on the Minneapolis maintenance hub and its maintenance, inventory control, and warehouse functions, with diagrams used at the team level for day to day execution. The solution supported both digital collaboration and physical display of diagrams on shop floors to align frontline teams and engineering staff on process definitions.
Governance shifted to treating Lucidchart diagrams as authoritative artifacts for process engineering, with teams updating diagrams to reflect current workflows and accountabilities. Delta reported that the approach saved 'hundreds of thousands of dollars' in efficiency gains, and the diagrams sustained consistent execution across operations.
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Okta | Professional Services | 5914 | $2.6B | United States | Lucid Software | Lucidchart | Collaboration | 2018 | n/a |
In 2018, Okta implemented Lucidchart to produce architecture and sequence diagrams used across its US organization for sales, training, and post-sale implementation. Okta uses Lucidchart as a Collaboration application embedded in its template library for internal education and technical documentation, which standardizes visual artifacts for pre-sale demonstrations and implementation planning.
The implementation centered on centralized diagramming templates, reusable sequence models, and documentation artifacts to support sales enablement, services delivery, and training workflows. The deployment operationalizes Lucidchart templates within Okta's internal knowledge assets, enabling sales engineers and professional services teams to reuse consistent architecture and sequence diagrams across the customer lifecycle. Reported outcomes include streamlined pre-sale demonstrations and improved customer trust through consistent technical documentation and visual assets.
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Warby Parker | Retail | 2218 | $771M | United States | Lucid Software | Lucidchart | Collaboration | 2014 | n/a |
In 2014 Warby Parker adopted Lucidchart as a Collaboration application for its engineering and product teams in the United States to standardize system architecture and visualize workflows. The company used Lucidchart to create living system architecture diagrams and workflow visualizations that could be shared across technical and non technical audiences.
Lucidchart was integrated into Confluence to embed diagrams directly into project pages, centralizing visual documentation and eliminating file versioning chaos. The implementation emphasized shared, editable diagram artifacts to improve project visibility and provide a single point of reference for cross functional work.
Operational scope focused on engineering and product groups, with visual artifacts used by both technical and non technical stakeholders to support design discussions and documentation. Governance practices centered on maintaining living diagrams in Confluence and assigning clear ownership for diagram updates to prevent divergent copies and reduce coordination friction.
Warby Parker credits Lucidchart with faster collaboration and more accessible documentation for technical and non technical stakeholders, accelerating onboarding and improving cross team alignment.
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Buyer Intent: Companies Evaluating Lucidchart
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