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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of MailClark Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bigstep Professional Services 50 $8M United Kingdom MailClark MailClark Collaboration 2018 n/a
In 2018, Bigstep deployed MailClark on its website to centralize inbound customer messaging. MailClark, a Collaboration application, captures site-based inquiries and delivers them into centralized team inbox and workflow queues for coordination across business functions. The implementation is focused on a web-embedded MailClark instance that funnels messages into a cloud-hosted shared inbox, configured for shared inbox handling, automated routing and message categorization consistent with Collaboration application capabilities. Operational coverage centers on customer support, sales and marketing workflows, with governance implemented through role based access, message assignment rules, escalation workflows and audit logging to maintain operational controls.
Calvary Chapel Non Profit 10 $1M United States MailClark MailClark Collaboration 2018 n/a
In 2018, Calvary Chapel implemented MailClark on its public website. The MailClark deployment served as a cloud hosted Collaboration application to centralize incoming website messages and route inquiries to a small administrative communications team within the 10 person non profit. Configuration focused on shared inbox workflows, message routing and lightweight automation for assignment and tagging, reflecting standard Collaboration functional patterns. The MailClark implementation was administered by communications and ministry staff, with role based access for volunteers and leaders to manage threads and escalate items. Operational coverage was limited to staff managing congregation and community communications in the United States, and the system was embedded into web contact and messaging flows on calvarychapel.com.
Dialect Professional Services 10 $1M United States MailClark MailClark Collaboration 2018 n/a
In 2018, Dialect implemented MailClark on their website to provide client facing messaging and internal coordination. Dialect is a United States based professional services firm with 10 employees, and MailClark was provisioned as a Collaboration application to centralize client communications and basic team messaging workflows. The deployment focused on web embedded conversational access tied to the company service pages, positioning MailClark as the primary client touchpoint on the site. Configuration emphasis centered on a conversational inbox and web chat widget, with shared inbox workflows, message routing rules, canned responses, and lightweight automation for initial message triage. MailClark was configured to route inbound website messages to designated team inboxes and to support role based access for service delivery staff. The implementation leveraged Collaboration category capabilities such as unified message capture, centralized response assignment, and basic workflow automations consistent with a small professional services team. Operational coverage was limited to client services and delivery functions, with the tool embedded directly on Dialects public website and administered by internal staff. Governance included mailbox assignment rules, user access provisioning, and simple escalation rules to ensure incoming client inquiries reached the appropriate team members. The implementation narrative links Dialect, MailClark, Collaboration and the business function of client communication and team coordination.
Giant Hat Professional Services 10 $1M United States MailClark MailClark Collaboration 2018 n/a
In 2018, Giant Hat implemented MailClark on its public website, deploying MailClark as a cloud-hosted Collaboration application to capture and route inbound messages from site visitors. The implementation is embedded in site workflows and surfaces messaging into a centralized inbox for team handling. MailClark was configured to provide consolidated messaging across email and social channels, a shared inbox, and lightweight automation for routing and assignment, enabling the ten-person professional services firm to centralize customer-facing communications across sales and support workflows. Configuration and access control are managed by a single administrative user within the core team, reflecting a compact governance model consistent with the company's size.
Ladderr Professional Services 50 $5M United States MailClark MailClark Collaboration 2018 n/a
In 2018, Ladderr implemented MailClark on its website as its Collaboration application to centralize customer-facing messaging. The deployment addressed client communication workflows for the United States based professional services firm with approximately 50 employees. MailClark was configured to capture web form submissions and site-based messages and present them inside a centralized shared inbox and conversational workflow. The MailClark implementation emphasized account assignment, thread continuity, and shared visibility across client success, sales, and delivery teams. Operational integration centered on the website front end, with MailClark routing inbound messages into internal team channels and staff queues for day to day handling. The implementation applied standard Collaboration capabilities such as message threading, shared mailbox ownership, template responses, and simple automation to standardize handling. Governance was organized around a small operations owner who managed mailbox configuration and response playbooks, and the rollout was staged to client-facing teams to limit disruption. This implementation documents Ladderr using MailClark as a Collaboration application embedded on its website.
Professional Services 4 $1M Australia MailClark MailClark Collaboration 2018 n/a
Banking and Financial Services 35 $3M United States MailClark MailClark Collaboration 2018 n/a
Professional Services 10 $1M United States MailClark MailClark Collaboration 2018 n/a
Leisure and Hospitality 13 $1M United States MailClark MailClark Collaboration 2018 n/a
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Buyer Intent: Companies Evaluating MailClark

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FAQ - APPS RUN THE WORLD MailClark Coverage

MailClark is a Collaboration solution from MailClark.

Companies worldwide use MailClark, from small firms to large enterprises across 21+ industries.

Organizations such as Bigstep, Ladderr , Quiet Light Securities, Outsourced Client Management and Giant Hat are recorded users of MailClark for Collaboration.

Companies using MailClark are most concentrated in Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using MailClark are most concentrated in United Kingdom, United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MailClark across Americas, EMEA, and APAC.

Companies using MailClark range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of MailClark include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified MailClark customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.