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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of ManyChat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1STLE Manufacturing 200 $25M United States ManyChat ManyChat Chatbots and Conversational AI 2020 n/a
In 2020, 1STLE implemented ManyChat on its website. ManyChat is deployed as a web chat channel and is classified under the Chatbots and Conversational AI application category, supporting customer engagement, lead capture, and site-based support workflows for the company. Configuration uses ManyChat’s visual flow builder, growth tools, broadcasting capabilities, and live chat handoff to orchestrate automated conversations and collect visitor data, consistent with Chatbots and Conversational AI functional workflows. The architecture embeds the ManyChat web widget into site pages and routes conversational flows through the platform’s automation engine while preserving human agent handover for complex inquiries. Operational scope centers on the corporate website and affects marketing and customer support functions, with governance managed through centralized flow versioning and content controls inside ManyChat to control published chat experiences and messaging compliance.
2 Effe Distribution 10 $1M Italy ManyChat ManyChat Chatbots and Conversational AI 2018 n/a
In 2018, 2 Effe implemented ManyChat on its website, deploying the ManyChat conversational agent as part of its online customer engagement layer. The deployment uses the ManyChat web chat widget embedded in the cosmeticofacile.it storefront to handle inbound customer interactions, consistent with Chatbots and Conversational AI capabilities. For a 10 employee distribution company, this implementation centralizes first-line customer interaction, enabling automated conversational flows, FAQ handling, and lead capture directly on the website. The application ManyChat and the Apps Category Chatbots and Conversational AI underpin the configuration. Configuration focused on building conversation flows, message templates, quick replies, and opt-in capture to support customer support and marketing workflows, with content and flow updates managed by internal operations or marketing staff. The operational scope is limited to the website channel, covering customer inquiries and order related questions within the e-commerce and distribution context. Governance is described as lightweight and iterative, with conversational content updated in-platform rather than through formal IT release processes. No external system integrations are specified in the source, indicating the implementation is constrained to ManyChat capabilities and the website embedding.
24Hourtek Professional Services 16 $2M United States ManyChat ManyChat Chatbots and Conversational AI 2020 n/a
In 2020, 24Hourtek implemented ManyChat on their website, deploying ManyChat as the customer-facing conversational layer. The implementation positions ManyChat as a cloud-hosted automation runtime within the Chatbots and Conversational AI category to handle web-based interactions and scripted customer flows. Configuration work concentrated on building conversational flows and automated response sequences, including lead capture logic, qualification steps, and broadcast messaging patterns. The deployment used a web-embedded chat widget and leveraged ManyChat flow design, audience segmentation, and template automation capabilities that are typical for Chatbots and Conversational AI implementations. Operational ownership for the ManyChat deployment sits with customer service and small-team sales functions, with a limited set of internal administrators responsible for maintaining conversation scripts and updating automation. Rollout was focused on the company website, with content governance enforced by designated admins and iterative updates to conversational workflows to support support routing and lead intake processes.
2626 Distribution 8 $1M Hong Kong ManyChat ManyChat Chatbots and Conversational AI 2021 n/a
In 2021, 2626 implemented ManyChat on its public website. The deployment uses ManyChat, a Chatbots and Conversational AI application, to surface a web chat widget that runs conversational flows and automated messaging for site visitors. 2626 is a Hong Kong distribution company with eight employees, and the implementation is scoped to website driven customer engagement and contact capture. Configuration focuses on flow based conversation design, message automation and lead capture workflows consistent with Chatbots and Conversational AI capabilities. Operational ownership is internal and concentrated on the website touchpoints that support pre sales interactions and basic customer communications. The ManyChat implementation emphasizes subscriber segmentation and routing logic to manage conversational paths and capture contact information for downstream handling.
5 Gocce Di Bio Di Alice Lo Piano Retail 10 $1M Italy ManyChat ManyChat Chatbots and Conversational AI 2019 n/a
In 2019 5 Gocce Di Bio Di Alice Lo Piano implemented ManyChat on its public website, adopting ManyChat as the primary conversational layer for online customer engagement. The deployment targets a small Italian retail operation with roughly 10 employees, and the implementation is categorized under Chatbots and Conversational AI. The ManyChat implementation centers on an embedded website chat widget and authored conversational flows, leveraging ManyChat for automated welcome sequences, guided product discovery, and lead capture forms. Configuration included conditional message branching and canned response templates to handle common customer inquiries, reflecting standard Chatbots and Conversational AI capabilities for automation and scripted customer journeys. ManyChat is used to collect contact information and surface inbound queries to the small internal team through existing contact channels, preserving lightweight operational complexity appropriate for a 10 person retailer. Operational ownership sits with the owner and a small cross-functional staff, who maintain conversation templates and monitor ManyChat analytics for message volume and interaction patterns. Rollout practices are pragmatic, with iterative updates to flows and template content, and governance enforced through a single point of content ownership and periodic review of conversation scripts. The implementation scope is limited to the website storefront and supports customer support and on-site marketing functions without named third party integrations disclosed.
Healthcare 10 $3M United States ManyChat ManyChat Chatbots and Conversational AI 2021 n/a
Consumer Packaged Goods 10 $2M Vietnam ManyChat ManyChat Chatbots and Conversational AI 2021 n/a
Communications 10 $1M United States ManyChat ManyChat Chatbots and Conversational AI 2019 n/a
Non Profit 10 $1M United States ManyChat ManyChat Chatbots and Conversational AI 2019 n/a
Professional Services 10 $2M Singapore ManyChat ManyChat Chatbots and Conversational AI 2017 n/a
Showing 1 to 10 of 1174 entries

Buyer Intent: Companies Evaluating ManyChat

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ManyChat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ManyChat for Chatbots and Conversational AI include:

  1. University of Salento, a Italy based Education organization with 1135 Employees
  2. IB Project Management, a United Kingdom based Professional Services company with 10 Employees
  3. Modern Aviation, a United States based Transportation organization with 210 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD ManyChat Coverage

ManyChat is a Chatbots and Conversational AI solution from ManyChat.

Companies worldwide use ManyChat, from small firms to large enterprises across 21+ industries.

Organizations such as Ferrero, Lyon France, Centre Hospitalier Pierre Le Gardeur, Misamis University and The Medical City are recorded users of ManyChat for Chatbots and Conversational AI.

Companies using ManyChat are most concentrated in Consumer Packaged Goods, Government and Healthcare, with adoption spanning over 21 industries.

Companies using ManyChat are most concentrated in Luxembourg, France and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ManyChat across Americas, EMEA, and APAC.

Companies using ManyChat range from small businesses with 0-100 employees - 90.12%, to mid-sized firms with 101-1,000 employees - 8.69%, large organizations with 1,001-10,000 employees - 1.11%, and global enterprises with 10,000+ employees - 0.09%.

Customers of ManyChat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ManyChat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.