List of ManyChat Customers
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United States
Since 2010, our global team of researchers has been studying ManyChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ManyChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ManyChat for Chatbots and Conversational AI include: Ferrero, a Luxembourg based Consumer Packaged Goods organisation with 47000 employees and revenues of $18.91 billion, Lyon France, a France based Government organisation with 9533 employees and revenues of $1.24 billion, Centre Hospitalier Pierre Le Gardeur, a Canada based Healthcare organisation with 3700 employees and revenues of $1.00 billion, Misamis University, a Philippines based Education organisation with 3945 employees and revenues of $822.0 million, The Medical City, a Philippines based Healthcare organisation with 5000 employees and revenues of $700.0 million and many others.
Contact us if you need a completed and verified list of companies using ManyChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ManyChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1STLE | Manufacturing | 200 | $25M | United States | ManyChat | ManyChat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 1STLE implemented ManyChat on its website. ManyChat is deployed as a web chat channel and is classified under the Chatbots and Conversational AI application category, supporting customer engagement, lead capture, and site-based support workflows for the company.
Configuration uses ManyChat’s visual flow builder, growth tools, broadcasting capabilities, and live chat handoff to orchestrate automated conversations and collect visitor data, consistent with Chatbots and Conversational AI functional workflows. The architecture embeds the ManyChat web widget into site pages and routes conversational flows through the platform’s automation engine while preserving human agent handover for complex inquiries. Operational scope centers on the corporate website and affects marketing and customer support functions, with governance managed through centralized flow versioning and content controls inside ManyChat to control published chat experiences and messaging compliance.
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2 Effe | Distribution | 10 | $1M | Italy | ManyChat | ManyChat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 2 Effe implemented ManyChat on its website, deploying the ManyChat conversational agent as part of its online customer engagement layer. The deployment uses the ManyChat web chat widget embedded in the cosmeticofacile.it storefront to handle inbound customer interactions, consistent with Chatbots and Conversational AI capabilities. For a 10 employee distribution company, this implementation centralizes first-line customer interaction, enabling automated conversational flows, FAQ handling, and lead capture directly on the website. The application ManyChat and the Apps Category Chatbots and Conversational AI underpin the configuration.
Configuration focused on building conversation flows, message templates, quick replies, and opt-in capture to support customer support and marketing workflows, with content and flow updates managed by internal operations or marketing staff. The operational scope is limited to the website channel, covering customer inquiries and order related questions within the e-commerce and distribution context. Governance is described as lightweight and iterative, with conversational content updated in-platform rather than through formal IT release processes. No external system integrations are specified in the source, indicating the implementation is constrained to ManyChat capabilities and the website embedding.
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24Hourtek | Professional Services | 16 | $2M | United States | ManyChat | ManyChat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 24Hourtek implemented ManyChat on their website, deploying ManyChat as the customer-facing conversational layer. The implementation positions ManyChat as a cloud-hosted automation runtime within the Chatbots and Conversational AI category to handle web-based interactions and scripted customer flows.
Configuration work concentrated on building conversational flows and automated response sequences, including lead capture logic, qualification steps, and broadcast messaging patterns. The deployment used a web-embedded chat widget and leveraged ManyChat flow design, audience segmentation, and template automation capabilities that are typical for Chatbots and Conversational AI implementations.
Operational ownership for the ManyChat deployment sits with customer service and small-team sales functions, with a limited set of internal administrators responsible for maintaining conversation scripts and updating automation. Rollout was focused on the company website, with content governance enforced by designated admins and iterative updates to conversational workflows to support support routing and lead intake processes.
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2626 | Distribution | 8 | $1M | Hong Kong | ManyChat | ManyChat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 2626 implemented ManyChat on its public website. The deployment uses ManyChat, a Chatbots and Conversational AI application, to surface a web chat widget that runs conversational flows and automated messaging for site visitors. 2626 is a Hong Kong distribution company with eight employees, and the implementation is scoped to website driven customer engagement and contact capture.
Configuration focuses on flow based conversation design, message automation and lead capture workflows consistent with Chatbots and Conversational AI capabilities. Operational ownership is internal and concentrated on the website touchpoints that support pre sales interactions and basic customer communications. The ManyChat implementation emphasizes subscriber segmentation and routing logic to manage conversational paths and capture contact information for downstream handling.
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5 Gocce Di Bio Di Alice Lo Piano | Retail | 10 | $1M | Italy | ManyChat | ManyChat | Chatbots and Conversational AI | 2019 | n/a |
In 2019 5 Gocce Di Bio Di Alice Lo Piano implemented ManyChat on its public website, adopting ManyChat as the primary conversational layer for online customer engagement. The deployment targets a small Italian retail operation with roughly 10 employees, and the implementation is categorized under Chatbots and Conversational AI.
The ManyChat implementation centers on an embedded website chat widget and authored conversational flows, leveraging ManyChat for automated welcome sequences, guided product discovery, and lead capture forms. Configuration included conditional message branching and canned response templates to handle common customer inquiries, reflecting standard Chatbots and Conversational AI capabilities for automation and scripted customer journeys. ManyChat is used to collect contact information and surface inbound queries to the small internal team through existing contact channels, preserving lightweight operational complexity appropriate for a 10 person retailer.
Operational ownership sits with the owner and a small cross-functional staff, who maintain conversation templates and monitor ManyChat analytics for message volume and interaction patterns. Rollout practices are pragmatic, with iterative updates to flows and template content, and governance enforced through a single point of content ownership and periodic review of conversation scripts. The implementation scope is limited to the website storefront and supports customer support and on-site marketing functions without named third party integrations disclosed.
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Healthcare | 10 | $3M | United States | ManyChat | ManyChat | Chatbots and Conversational AI | 2021 | n/a |
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Consumer Packaged Goods | 10 | $2M | Vietnam | ManyChat | ManyChat | Chatbots and Conversational AI | 2021 | n/a |
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Communications | 10 | $1M | United States | ManyChat | ManyChat | Chatbots and Conversational AI | 2019 | n/a |
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Non Profit | 10 | $1M | United States | ManyChat | ManyChat | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $2M | Singapore | ManyChat | ManyChat | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating ManyChat
- University of Salento, a Italy based Education organization with 1135 Employees
- IB Project Management, a United Kingdom based Professional Services company with 10 Employees
- Modern Aviation, a United States based Transportation organization with 210 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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