List of Maritz Employee Recognition and Rewards Customers
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Since 2010, our global team of researchers has been studying Maritz Employee Recognition and Rewards customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Maritz Employee Recognition and Rewards for Employee Recognition and Rewards Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Maritz Employee Recognition and Rewards for Employee Recognition and Rewards Management include: HSBC, a United Kingdom based Banking and Financial Services organisation with 212409 employees and revenues of $67.40 billion, Caesars Entertainment, a United States based Leisure and Hospitality organisation with 50000 employees and revenues of $11.25 billion, Carnival, a United States based Leisure and Hospitality organisation with 40000 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using Maritz Employee Recognition and Rewards, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caesars Entertainment | Leisure and Hospitality | 50000 | $11.2B | United States | Maritz | Maritz Employee Recognition and Rewards | Employee Recognition and Rewards Management | 2016 | n/a |
In 2016, Caesars Entertainment deployed Maritz Employee Recognition and Rewards as the platform supporting its HR and customer-service recognition program. The implementation leveraged Maritz's CultureNext recognition solution within the Employee Recognition and Rewards Management category to operationalize large scale digital recognition workflows and e-card distribution tied to the company Total Service, Total Return initiative.
The deployment emphasized e-card issuance at scale, with Caesars sending more than 750,000 e-cards in 2016, and included program administration, recognition cadence controls, and centralized tracking of recognition activity. Maritz Employee Recognition and Rewards was used to align frontline service behaviors with measurable customer service objectives, and the program produced analytics and reporting that were presented at CXFusion demonstrating improved 2016 customer service scores and citing positive impacts on employee engagement and financial performance.
Operationally the solution was positioned across HR and customer service functions to drive service behavior and reinforce incentive workflows, with program governance centered on recognition campaign rules and aggregated outcome reporting. The narrative focuses on the application, the Employee Recognition and Rewards Management category, and the operational use case rather than on system integration particulars.
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Carnival | Leisure and Hospitality | 40000 | $3.0B | United States | Maritz | Maritz Employee Recognition and Rewards | Employee Recognition and Rewards Management | 2017 | n/a |
In 2017, Carnival implemented Maritz Employee Recognition and Rewards deploying Maritz's CultureNext platform branded internally as myRecognition. The deployment targeted HR and employee recognition for roughly 3,000 shore-side headquarters and call center staff across the Americas, going live in August 2017. This implementation is classified as Employee Recognition and Rewards Management and supported corporate peer-to-peer recognition programs.
Functional configuration emphasized peer-to-peer recognition workflows and rewards management, with the Maritz Employee Recognition and Rewards platform delivering recognition feeds, configurable achievement types, and a rewards catalog to support incentive fulfillment. Standard category capabilities such as engagement reporting and program administration were implemented to enable HR to monitor participation and manage award issuance. The platform was branded as myRecognition to support internal adoption and program identity.
Operational scope included HR, internal communications, and employee engagement teams at shore-side and call center locations across the Americas, with rollout and user onboarding coordinated for the 3,000 identified staff. Governance mechanisms were positioned under HR to manage recognition policies and to steward program communications and participation guidelines. Peer-to-peer recognition became the primary recognition pathway, aligning with collaboration and cross functional acknowledgement.
The program achieved rapid peer-to-peer recognition adoption, with 63 percent of recognitions citing collaboration, and Maritz and Carnival reported increased engagement metrics after the August 2017 go live. These outcomes were framed by vendor and company statements as evidence of elevated employee engagement driven by the Maritz Employee Recognition and Rewards implementation.
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HSBC | Banking and Financial Services | 212409 | $67.4B | United Kingdom | Maritz | Maritz Employee Recognition and Rewards | Employee Recognition and Rewards Management | 2018 | n/a |
In 2018 HSBC partnered with Maritz to deploy Maritz Employee Recognition and Rewards as an AI enabled personalization layer for its credit card rewards program. The deployment centered on Maritz Points Concierge, a recommendation capability used in a CRM and customer rewards use case to deliver targeted offers to approximately 75,000 members.
The implementation leveraged core Employee Recognition and Rewards Management capabilities, including a personalization and recommendation engine, points concierge orchestration, offer and catalog management, and campaign targeting workflows. Configuration focused on audience segmentation, rules-based and machine learning driven offer selection, and automated campaign execution to surface individualized rewards in the cardholder experience.
Operational integration tied the Maritz Points Concierge into HSBCs credit card rewards flows and CRM driven member engagement processes, aligning rewards logic with existing customer loyalty and marketing operations. The scope emphasized customer rewards and CRM business functions, with deployment workstreams for campaign operations, data feed onboarding, and recommendation model tuning.
Governance included program level oversight and campaign governance to control offer eligibility and member communications, and the initiative produced public outcomes. The program won the 2019 Grand Motivation Masters award, and Maritz reported that the AI recommendations were roughly three times more effective than control group offers.
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Buyer Intent: Companies Evaluating Maritz Employee Recognition and Rewards
- French Broad Electric Membership Corporation, a United States based Utilities organization with 113 Employees
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