List of Matador AI Platform Customers
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Since 2010, our global team of researchers has been studying Matador AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Matador AI Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Matador AI Platform for Chatbots and Conversational AI include: Eastside Dodge Chrysler, a Canada based Automotive organisation with 55 employees and revenues of $80.0 million, Nissan of White Marsh United States, a United States based Automotive organisation with 75 employees and revenues of $60.0 million, Hyundai of Turnersville, a United States based Automotive organisation with 60 employees and revenues of $60.0 million, Ocean Subaru of Fullerton United States, a United States based Automotive organisation with 35 employees and revenues of $30.0 million, Tabangi Motors Canada, a Canada based Automotive organisation with 25 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Matador AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Matador AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eastside Dodge Chrysler | Automotive | 55 | $80M | Canada | Matador | Matador AI Platform | Chatbots and Conversational AI | 2025 | n/a |
In 2025 Eastside Dodge Chrysler deployed the Matador AI Platform on its public website to add conversational services directly to visitor sessions. The Matador AI Platform is implemented as a web-embedded conversational agent in the Chatbots and Conversational AI category, providing real-time customer engagement and scripted lead capture flows that operate alongside existing website content.
Configuration work focused on conversational flow design, intent handling, and automated FAQ responses targeted at sales inquiries and service intake, with message routing configured to surface conversations to dealership staff through website contact channels. Operational coverage centers on the dealership website and impacts sales and service business functions, with a phased rollout approach, staff training on escalation procedures, and governance rules for conversation handoff to live agents.
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Hyundai of Turnersville | Automotive | 60 | $60M | United States | Matador | Matador AI Platform | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Hyundai of Turnersville deployed the Matador AI Platform. The Matador AI Platform is implemented on the public website and is categorized under Chatbots and Conversational AI, serving as the dealership s primary conversational entry point for customers.
The implementation is a web embedded conversational layer using natural language understanding and intent classification, with conversation flows configured for automotive retail interactions. Functional capabilities implemented include a chat widget for guided lead capture, appointment scheduling and service request workflows, and a managed knowledge base to answer common customer inquiries.
Operational coverage is focused on customer facing functions across sales, service and customer support, with the platform handling first touch interactions on the website and standardizing responses to routine questions. Conversation routing and escalation points are configured to map inquiries into the dealership s existing front of house and service intake processes.
Governance and maintenance are managed in house by dealership operations and marketing teams, using the Matador AI Platform administrative interfaces to update scripts and conversational content. Rollout is website centric, with local staff responsible for content updates and conversational script revisions.
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Nissan of White Marsh United States | Automotive | 75 | $60M | United States | Matador | Matador AI Platform | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Nissan of White Marsh implemented the Matador AI Platform, deploying a Chatbots and Conversational AI solution to automate and personalize sales communications and appointment scheduling at its Maryland dealership. The Matador AI Platform was applied to sales/CRM functions to accelerate lead engagement, sustain conversational follow up, and convert inbound interest into showroom appointments.
The deployment concentrated on conversational agent capabilities, automated appointment scheduling, lead qualification logic, and personalized messaging workflows. Configuration emphasized rule based escalation to dealership sales staff and templated conversational paths for booking and confirmation, aligning the Matador AI Platform with typical Chatbots and Conversational AI functional patterns.
Operationally the implementation was focused on the dealership site in Maryland and integrated into the dealership sales and CRM workflows to surface qualified leads and scheduled appointments to sales representatives. The solution operated across customer touchpoints that feed the sales/CRM pipeline, centralizing conversational interactions and appointment data within the dealership’s operational cadence.
Governance and process changes included formalizing escalation points from automated conversations to human agents and adapting appointment scheduling processes to accept AI qualified bookings. According to Matador’s case study, the solution drove roughly a 70% increase in showroom visits, a 30% improvement in customer satisfaction, and a 35% uplift in sales conversion rates after deployment.
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Automotive | 35 | $30M | United States | Matador | Matador AI Platform | Chatbots and Conversational AI | 2024 | n/a |
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Automotive | 25 | $12M | Canada | Matador | Matador AI Platform | Chatbots and Conversational AI | 2023 | n/a |
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