List of Matador AI Platform Customers
Matador Ai
1010 Saint-Catherine Street West #200, Montreal, Quebec H3B 5L1, Canada,
Montréal, H3B 5L1, QC,
Canada
Montréal, H3B 5L1, QC,
Canada
1 718-790-4552
Professional Services
50
$5M
Since 2010, our global team of researchers has been studying Matador AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Matador AI Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Matador AI Platform for Chatbots and Conversational AI include: Eastside Dodge Chrysler, a Canada based Automotive organisation with 55 employees and revenues of $80.0 million, Nissan of White Marsh United States, a United States based Automotive organisation with 75 employees and revenues of $60.0 million, Hyundai of Turnersville, a United States based Automotive organisation with 60 employees and revenues of $60.0 million, Ocean Subaru of Fullerton United States, a United States based Automotive organisation with 35 employees and revenues of $30.0 million, Tabangi Motors Canada, a Canada based Automotive organisation with 25 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Matador AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Matador AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eastside Dodge Chrysler | Automotive | 55 | $80M | Canada | Matador | Matador AI Platform | Chatbots and Conversational AI | 2025 | n/a |
In 2025 Eastside Dodge Chrysler deployed the Matador AI Platform on its public website to add conversational services directly to visitor sessions. The Matador AI Platform is implemented as a web-embedded conversational agent in the Chatbots and Conversational AI category, providing real-time customer engagement and scripted lead capture flows that operate alongside existing website content.
Configuration work focused on conversational flow design, intent handling, and automated FAQ responses targeted at sales inquiries and service intake, with message routing configured to surface conversations to dealership staff through website contact channels. Operational coverage centers on the dealership website and impacts sales and service business functions, with a phased rollout approach, staff training on escalation procedures, and governance rules for conversation handoff to live agents.
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Hyundai of Turnersville | Automotive | 60 | $60M | United States | Matador | Matador AI Platform | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Hyundai of Turnersville deployed the Matador AI Platform. The Matador AI Platform is implemented on the public website and is categorized under Chatbots and Conversational AI, serving as the dealership s primary conversational entry point for customers.
The implementation is a web embedded conversational layer using natural language understanding and intent classification, with conversation flows configured for automotive retail interactions. Functional capabilities implemented include a chat widget for guided lead capture, appointment scheduling and service request workflows, and a managed knowledge base to answer common customer inquiries.
Operational coverage is focused on customer facing functions across sales, service and customer support, with the platform handling first touch interactions on the website and standardizing responses to routine questions. Conversation routing and escalation points are configured to map inquiries into the dealership s existing front of house and service intake processes.
Governance and maintenance are managed in house by dealership operations and marketing teams, using the Matador AI Platform administrative interfaces to update scripts and conversational content. Rollout is website centric, with local staff responsible for content updates and conversational script revisions.
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Nissan of White Marsh United States | Automotive | 75 | $60M | United States | Matador | Matador AI Platform | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Nissan of White Marsh implemented the Matador AI Platform, deploying a Chatbots and Conversational AI solution to automate and personalize sales communications and appointment scheduling at its Maryland dealership. The Matador AI Platform was applied to sales/CRM functions to accelerate lead engagement, sustain conversational follow up, and convert inbound interest into showroom appointments.
The deployment concentrated on conversational agent capabilities, automated appointment scheduling, lead qualification logic, and personalized messaging workflows. Configuration emphasized rule based escalation to dealership sales staff and templated conversational paths for booking and confirmation, aligning the Matador AI Platform with typical Chatbots and Conversational AI functional patterns.
Operationally the implementation was focused on the dealership site in Maryland and integrated into the dealership sales and CRM workflows to surface qualified leads and scheduled appointments to sales representatives. The solution operated across customer touchpoints that feed the sales/CRM pipeline, centralizing conversational interactions and appointment data within the dealership’s operational cadence.
Governance and process changes included formalizing escalation points from automated conversations to human agents and adapting appointment scheduling processes to accept AI qualified bookings. According to Matador’s case study, the solution drove roughly a 70% increase in showroom visits, a 30% improvement in customer satisfaction, and a 35% uplift in sales conversion rates after deployment.
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Ocean Subaru of Fullerton United States | Automotive | 35 | $30M | United States | Matador | Matador AI Platform | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Ocean Subaru of Fullerton United States implemented the Matador AI Platform to deploy SMS-first automations for service communications and appointment reminders at its Fullerton, California service center. The Matador AI Platform implementation focused on Chatbots and Conversational AI capabilities, specifically SMS-driven conversational workflows, appointment confirmation, and automated maintenance approval prompts aligned with service/CRM processes. Functional configuration emphasized case page automation, scripted conversational flows for appointment reminders, and approval orchestration to accelerate maintenance consent. Deployment scope was limited to dealership service operations and CRM touchpoints at the Fullerton location.
Operational integrations connected the Matador AI Platform to the dealer service CRM to pass appointment and approval events into the service workflow and to route conversational interactions back to service advisors for manual follow up. Governance and rollout were managed within the service department, using phased activation of automations and scripted workflows to control message cadence and advisor escalation paths. The Matador case page reports outcomes such as an 82% sales-to-service retention rate, an 88% shown appointments rate, and a 5x increase in maintenance approvals after the automations were turned on.
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Tabangi Motors Canada | Automotive | 25 | $12M | Canada | Matador | Matador AI Platform | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Tabangi Motors Canada deployed Matador AI Platform, leveraging Chatbots and Conversational AI to automate lead response and prioritize high-intent customers in the sales and CRM process area. The implementation concentrated on the dealership’s Ontario operations and the small sales team, aligning conversational workflows with existing sales intake and showroom engagement processes.
Matador AI Platform was configured to run conversational lead qualification and automated response flows, incorporating intent scoring and lead prioritization to surface high-value prospects for human follow up. Configuration emphasized real time qualification, scripted handoffs to sales staff, and configurable routing rules so that high-intent conversations were escalated to agents according to defined sales criteria.
The deployment included a direct integration with Activix CRM to synchronize leads, contact data, and qualification status, enabling a continuous lead lifecycle between the Matador AI Platform and Activix CRM in the sales and CRM process area. Operational coverage focused on lead intake through conversational touchpoints and routing into Activix CRM for downstream sales activity, supporting showroom visits as part of the conversion funnel in Ontario.
Governance changes established faster lead response workflows and a sales handoff process, with sales agents receiving prioritized leads from the Matador AI Platform through Activix CRM. The Matador and Activix deployment produced documented results between 2023 and 2024, including a 40 percent increase in lead volume and a 200 percent increase in showroom visits as reported in the case study.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Matador AI Platform Coverage
Matador AI Platform is a Chatbots and Conversational AI solution from Matador.
Companies worldwide use Matador AI Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Eastside Dodge Chrysler, Nissan of White Marsh United States, Hyundai of Turnersville, Ocean Subaru of Fullerton United States and Tabangi Motors Canada are recorded users of
Matador AI Platform for Chatbots and Conversational AI.
Companies using Matador AI Platform are most concentrated in Automotive, with adoption spanning over 21 industries.
Companies using Matador AI Platform are most concentrated in Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Matador AI Platform across Americas, EMEA, and APAC.
Companies using Matador AI Platform range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Matador AI Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Matador AI Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.