List of Matador Customers
Montréal, H3B 5L1, QC,
Canada
Since 2010, our global team of researchers has been studying Matador customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Matador for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Matador for Customer Engagement include: HGreg.com, a United States based Retail organisation with 1700 employees and revenues of $400.0 million, Nissan of White Marsh United States, a United States based Automotive organisation with 75 employees and revenues of $60.0 million, Candiac Toyota Canada, a Canada based Automotive organisation with 45 employees and revenues of $55.0 million, Tabangi Motors Canada, a Canada based Automotive organisation with 25 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Matador, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Matador customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Candiac Toyota Canada | Automotive | 45 | $55M | Canada | Matador | Matador | Customer Engagement | 2024 | n/a |
In 2024, Candiac Toyota Canada deployed Matador to automate customer communications, scheduling and reminders for the dealership sales process operating in Candiac, Quebec. Matador is positioned in the Customer Engagement category and was applied to front-line CRM and sales workflows to increase show rates, customer satisfaction and conversions as reported in the vendor case study.
The implementation centered on Matador modules for AI-driven messaging, automated scheduling and appointment reminders, with inferred use of AI-led SMS and lead engagement capabilities to manage test-drive scheduling flows and outbound communication cadences. Configuration activities focused on message templates, scheduling rules and automated reminder sequences to operationalize salesperson handoffs and appointment confirmations within the dealership sales process.
Governance changes aligned sales team workflows to automated engagement, establishing new response and appointment confirmation procedures and updating front-line operational routines at the Candiac dealership. The Matador deployment impacted CRM and sales functions directly, and the case study reports measurable uplifts in test-drive show rates and conversion following deployment of Matador's AI-driven messaging and scheduling.
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HGreg.com | Retail | 1700 | $400M | United States | Matador | Matador | Customer Engagement | 2016 | n/a |
In 2016, HGreg.com implemented Matador as part of its Customer Engagement tooling. The deployment concentrated on the business development center at HGreg Nissan Delray Beach, Florida where BDC representatives used Matador to drive outbound outreach and appointment management.
Matador supported outbound calling workflows, multi channel outreach including email and SMS, contact cadence to maintain engagement with customers for a 90 day period, and appointment logging. Functional capabilities in use included outbound call handling, messaging sequences, appointment scheduling, and handling incoming calls and messages routed to BDC staff and other dealership departments.
The Matador application was operated alongside Dealersocket for CRM contact records and prospect data, with appointment tracking and monthly reporting maintained in Google Sheets to consolidate turn ins for payroll and administrative review. This configuration placed Matador at the center of Customer Engagement operations, orchestrating outreach while relying on Dealersocket for contact synchronization and Google Sheets for manual reporting.
Governance was enforced through a 90 day contact policy and supervisor defined performance metrics that structured outreach cadence and follow up workflows, with BDC representatives required to meet metrics and submit appointment logs monthly. The implementation impacted BDC and sales support functions at the Delray Beach site, formalizing multi channel outreach and appointment tracking within HGreg.com.
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Nissan of White Marsh United States | Automotive | 75 | $60M | United States | Matador | Matador | Customer Engagement | 2024 | n/a |
In 2024, Nissan of White Marsh implemented Matador as a Customer Engagement solution for dealership sales and CRM. The deployment focused on automating and personalizing sales communications and appointment reminders to increase showroom visits, customer satisfaction and sales conversion in the dealership sales and CRM area.
Matador was configured to run AI messaging workflows, appointment reminder automation, and personalized outreach sequences tied to lead status and appointment events. The implementation leveraged Matador's AI messaging and automation capabilities to sequence follow ups, craft context aware messages, and reduce manual touchpoints in sales communications.
The rollout targeted the single dealership site and its sales and CRM teams, covering customer touchpoints from initial lead engagement to appointment confirmation and post visit outreach. The source notes do not list named system integrations, the configuration centered on in dealership CRM workflows and direct messaging channels managed through Matador.
Governance work aligned automated messaging triggers with existing sales funnel stages, creating lead handling rules and workflow ownership inside the dealership sales organization. Matador case study documentation reports double digit improvements in showroom visit rates, customer satisfaction scores and conversion metrics following deployment of Matador's AI messaging and automation.
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Automotive | 25 | $12M | Canada | Matador | Matador | Customer Engagement | 2023 | n/a |
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Buyer Intent: Companies Evaluating Matador
- University of Florida, a United States based Education organization with 13000 Employees
- Advanced Rehabilitation, a United States based Healthcare company with 18 Employees
- Vern Eide Motorcars, a United States based Automotive organization with 125 Employees
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