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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Matrix42 FastViewer Instant Meeting Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
BKS Bank Banking and Financial Services 1200 $199M Austria Matrix42 Matrix42 FastViewer Instant Meeting Audio Video and Web Conferencing 2020 n/a
In 2020 BKS Bank deployed Matrix42 FastViewer Instant Meeting to support customer online-banking assistance across Austria. The deployment leverages Audio Video and Web Conferencing capabilities to enable secure remote maintenance and live screen sharing for customer support agents. Public support pages on the bank website provide download links for the FastViewer client and guide customers through initiating remote sessions. Matrix42 FastViewer Instant Meeting is used for encrypted screen-sharing sessions and remote control during support interactions, indicating configuration for session initiation, client download distribution, and access control. The implementation is concentrated in finance and customer-service process areas where agents initiate instant meeting sessions to troubleshoot online-banking issues, reducing the need for in-branch diagnostics. Functional usage reflected on the bank support pages suggests integration into customer support workflows and web-based client distribution. Operational scope is Austria with usage surfaced through BKS Bank support and download pages, and the implementation affects customer support workflows by shifting problem resolution toward remote assistance channels. Governance is applied through published customer download procedures and encrypted session handling, aligning with finance customer-service process controls. The FastViewer download and support pages served as the primary rollout channel for customer adoption and operationalization.
Dz Bank Germany Banking and Financial Services 5411 $25.7B Germany Matrix42 Matrix42 FastViewer Instant Meeting Audio Video and Web Conferencing 2020 n/a
In 2020, Dz Bank Germany implemented Matrix42 FastViewer Instant Meeting. The Matrix42 FastViewer Instant Meeting deployment serves as the bank's Audio Video and Web Conferencing solution for secure, consent-based online support and remote maintenance of customer and partner systems. Implementation focused on the Instant Meeting remote assistance module, enabling screen sharing and guided troubleshooting to reduce the need for on-site visits. Functional capabilities in use include screen sharing, remote control for hands-on troubleshooting, and consent workflows governing session initiation and termination. Configuration was aligned to support finance and customer-service workflows referenced on the bank's public support pages. Public support pages list FastViewer as the bank's remote-maintenance tool, and the deployment is scoped to serve operational support in Germany for finance and customer-service functions. Governance emphasizes secure, consent-based connections and controlled session initiation, with the stated outcomes of reducing on-site visits and accelerating issue resolution.
Volksbank Franken Germany Banking and Financial Services 214 $44M Germany Matrix42 Matrix42 FastViewer Instant Meeting Audio Video and Web Conferencing 2020 n/a
In 2020, Volksbank Franken eG deployed Matrix42 FastViewer Instant Meeting to provide secure remote support and online consultations for its retail customers. Matrix42 FastViewer Instant Meeting is positioned as the bank's Audio Video and Web Conferencing solution supporting customer-facing assistance in Germany. The implementation emphasizes TÜV certified encryption and server hosting in German data centers to satisfy data protection requirements and to accelerate problem resolution. Functional usage centers on secure remote support workflows and online advisory sessions, using the application for encrypted audio video sessions and interactive support controls typical of Audio Video and Web Conferencing solutions. Volksbank Franken eG published FastViewer support instructions on its website to guide customers through session initiation, reflecting a formalized process and governance for remote assistance. Operational scope is focused on finance and customer-service operations with data residency and encryption controls enforced as part of the support and consultation workflows.
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Buyer Intent: Companies Evaluating Matrix42 FastViewer Instant Meeting

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Matrix42 FastViewer Instant Meeting. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Matrix42 FastViewer Instant Meeting for Audio Video and Web Conferencing include:

  1. Medentis Medical, a Germany based Life Sciences organization with 100 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD Matrix42 FastViewer Instant Meeting Coverage

Matrix42 FastViewer Instant Meeting is a Audio Video and Web Conferencing solution from Matrix42.

Companies worldwide use Matrix42 FastViewer Instant Meeting, from small firms to large enterprises across 21+ industries.

Organizations such as Dz Bank Germany, BKS Bank and Volksbank Franken Germany are recorded users of Matrix42 FastViewer Instant Meeting for Audio Video and Web Conferencing.

Companies using Matrix42 FastViewer Instant Meeting are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Matrix42 FastViewer Instant Meeting are most concentrated in Germany and Austria, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Matrix42 FastViewer Instant Meeting across Americas, EMEA, and APAC.

Companies using Matrix42 FastViewer Instant Meeting range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Matrix42 FastViewer Instant Meeting include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Matrix42 FastViewer Instant Meeting customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Audio Video and Web Conferencing.