List of Matrix42 FastViewer Instant Meeting Customers
Neu-isenburg, 63263,
Germany
Since 2010, our global team of researchers has been studying Matrix42 FastViewer Instant Meeting customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Matrix42 FastViewer Instant Meeting for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Matrix42 FastViewer Instant Meeting for Audio Video and Web Conferencing include: Dz Bank Germany, a Germany based Banking and Financial Services organisation with 5411 employees and revenues of $25.70 billion, BKS Bank, a Austria based Banking and Financial Services organisation with 1200 employees and revenues of $199.0 million, Volksbank Franken Germany, a Germany based Banking and Financial Services organisation with 214 employees and revenues of $44.0 million and many others.
Contact us if you need a completed and verified list of companies using Matrix42 FastViewer Instant Meeting, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Matrix42 FastViewer Instant Meeting customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
BKS Bank | Banking and Financial Services | 1200 | $199M | Austria | Matrix42 | Matrix42 FastViewer Instant Meeting | Audio Video and Web Conferencing | 2020 | n/a |
In 2020 BKS Bank deployed Matrix42 FastViewer Instant Meeting to support customer online-banking assistance across Austria. The deployment leverages Audio Video and Web Conferencing capabilities to enable secure remote maintenance and live screen sharing for customer support agents. Public support pages on the bank website provide download links for the FastViewer client and guide customers through initiating remote sessions.
Matrix42 FastViewer Instant Meeting is used for encrypted screen-sharing sessions and remote control during support interactions, indicating configuration for session initiation, client download distribution, and access control. The implementation is concentrated in finance and customer-service process areas where agents initiate instant meeting sessions to troubleshoot online-banking issues, reducing the need for in-branch diagnostics. Functional usage reflected on the bank support pages suggests integration into customer support workflows and web-based client distribution.
Operational scope is Austria with usage surfaced through BKS Bank support and download pages, and the implementation affects customer support workflows by shifting problem resolution toward remote assistance channels. Governance is applied through published customer download procedures and encrypted session handling, aligning with finance customer-service process controls. The FastViewer download and support pages served as the primary rollout channel for customer adoption and operationalization.
|
|
|
Dz Bank Germany | Banking and Financial Services | 5411 | $25.7B | Germany | Matrix42 | Matrix42 FastViewer Instant Meeting | Audio Video and Web Conferencing | 2020 | n/a |
In 2020, Dz Bank Germany implemented Matrix42 FastViewer Instant Meeting. The Matrix42 FastViewer Instant Meeting deployment serves as the bank's Audio Video and Web Conferencing solution for secure, consent-based online support and remote maintenance of customer and partner systems.
Implementation focused on the Instant Meeting remote assistance module, enabling screen sharing and guided troubleshooting to reduce the need for on-site visits. Functional capabilities in use include screen sharing, remote control for hands-on troubleshooting, and consent workflows governing session initiation and termination. Configuration was aligned to support finance and customer-service workflows referenced on the bank's public support pages.
Public support pages list FastViewer as the bank's remote-maintenance tool, and the deployment is scoped to serve operational support in Germany for finance and customer-service functions. Governance emphasizes secure, consent-based connections and controlled session initiation, with the stated outcomes of reducing on-site visits and accelerating issue resolution.
|
|
|
Volksbank Franken Germany | Banking and Financial Services | 214 | $44M | Germany | Matrix42 | Matrix42 FastViewer Instant Meeting | Audio Video and Web Conferencing | 2020 | n/a |
In 2020, Volksbank Franken eG deployed Matrix42 FastViewer Instant Meeting to provide secure remote support and online consultations for its retail customers. Matrix42 FastViewer Instant Meeting is positioned as the bank's Audio Video and Web Conferencing solution supporting customer-facing assistance in Germany.
The implementation emphasizes TÜV certified encryption and server hosting in German data centers to satisfy data protection requirements and to accelerate problem resolution. Functional usage centers on secure remote support workflows and online advisory sessions, using the application for encrypted audio video sessions and interactive support controls typical of Audio Video and Web Conferencing solutions.
Volksbank Franken eG published FastViewer support instructions on its website to guide customers through session initiation, reflecting a formalized process and governance for remote assistance. Operational scope is focused on finance and customer-service operations with data residency and encryption controls enforced as part of the support and consultation workflows.
|
Buyer Intent: Companies Evaluating Matrix42 FastViewer Instant Meeting
- Medentis Medical, a Germany based Life Sciences organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||