List of Mercaux Next Generation POS Customers
London, SE19 3HF,
United Kingdom
Since 2010, our global team of researchers has been studying Mercaux Next Generation POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercaux Next Generation POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercaux Next Generation POS for Point Of Sale include: River Island, a United Kingdom based Retail organisation with 8500 employees and revenues of $878.0 million, Stadium Goods, a United States based Retail organisation with 210 employees and revenues of $35.0 million, Supersports, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Mercaux Next Generation POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mercaux Next Generation POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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River Island | Retail | 8500 | $878M | United Kingdom | Mercaux | Mercaux Next Generation POS | Point Of Sale | 2023 | n/a |
In 2023, River Island implemented Mercaux Next Generation POS. The deployment introduced RFID-based self-checkout and Next Gen POS capabilities across River Island stores in the United Kingdom, using the Point Of Sale application Mercaux Next Generation POS to centralize checkout and reporting functions.
The implementation established a universal basket across in-store and omnichannel checkout flows, with functional configuration focused on RFID self-checkout, cashier POS modernization, and checkout orchestration. Reporting and analytics were instrumented to capture transaction channel metrics and session times, enabling consolidated visibility into in-store conversion and checkout performance.
Integration work was delivered with commercetools for commerce orchestration, Talon.One for promotions, and Stripe for payments, with system integrator Cabiri coordinating technical integration and deployment tasks. Operational coverage targeted River Island stores in the United Kingdom, linking device-level RFID reads to centralized commerce and reporting systems to maintain a single view of transaction and promotion state.
Governance and process changes emphasized checkout and omnichannel commerce workflows, shifting store roles so staff time was reallocated from transactional checkout tasks to on-floor customer service, and introducing training and standard operating procedures for RFID scanning, exceptions, returns, and assisted service. Centralized reporting and operational controls supported rollout sequencing and day-to-day store governance.
Reported outcomes include approximately 70% of in-store transactions being completed via RFID self-checkout, with an average transaction time of about 1 minute 14 seconds, and an associated improvement in conversion and increased staff availability for service according to the implementation reporting.
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Stadium Goods | Retail | 210 | $35M | United States | Mercaux | Mercaux Next Generation POS | Point Of Sale | 2019 | n/a |
In 2019, Stadium Goods selected Mercaux as its in-store digitalisation partner and implemented Mercaux Next Generation POS in the Point Of Sale category. The decision, announced in November 2019, targeted improvements to the physical checkout and assisted selling experience at store level.
The Mercaux Next Generation POS deployment incorporated mobile payments mPOS and assisted selling capabilities, aligned with the mobile payments and assisted selling solutions added for the Chicago store launch. Functional configuration emphasized staff facing assisted selling interfaces, mobile point of sale transactions, and omnichannel checkout workflows that surface order and stock information at the point of engagement.
Integrations with Magento OMS and Adyen connected in-store transactions to order management and payment processing, enabling smoother omnichannel checkout for purchases initiated in store or online. The implementation was executed for the Chicago store launch and impacted in-store sales, checkout operations, and customer facing selling processes. Outcomes stated in the deployment include elimination of long queues, an improved in-store path to purchase, and smoother omnichannel checkout that supported improved conversion.
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Supersports | Professional Services | 10 | $2M | Thailand | Mercaux | Mercaux Next Generation POS | Point Of Sale | 2021 | n/a |
In 2021 Supersports implemented Mercaux Next Generation POS, a Point Of Sale application, to enable assisted selling and omnichannel checkout across its Thailand store footprint. The deployment prioritized in-store associate enablement and moving transactions to the customer side of the interaction.
The Mercaux Next Generation POS implementation configured Sales Assist, Styling and Omnichannel Payments modules to allow store associates to build omnichannel baskets and transact at the customer side. Functional workflows emphasized assisted selling and styling consultations, with payments captured through the omnichannel checkout flow within the Point Of Sale environment.
A remote pilot was launched in three weeks across selected Supersports locations in Thailand, and a positive pilot ROI prompted a wider rollout. Operational coverage focused on store associates and in-store sales operations, connecting assisted-selling interactions to ecommerce order creation.
Project outcomes reported improved in-store conversion and increased generation of ecommerce orders from stores, aligning store selling and checkout to omnichannel commerce objectives.
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