List of MessageBird Booking and Scheduling Customers
MessageBird USA
9160 Guilford Road,
Columbia, 21046, MD,
United States
Columbia, 21046, MD,
United States
1 410-872-4910
Professional Services
120
$20M
Since 2010, our global team of researchers has been studying MessageBird Booking and Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MessageBird Booking and Scheduling for Online Meeting Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MessageBird Booking and Scheduling for Online Meeting Scheduling include: Rabobank, a Netherlands based Banking and Financial Services organisation with 49272 employees and revenues of $32.71 billion, Menzis Zorg en Inkomen, a Netherlands based Insurance organisation with 1382 employees and revenues of $6.74 billion, Amsterdam Airport Schiphol, a Netherlands based Transportation organisation with 2000 employees and revenues of $2.45 billion, CZ Zorgkantoor BV, a Netherlands based Insurance organisation with 2500 employees and revenues of $1.20 billion, SNS Bank N.V., a Netherlands based Banking and Financial Services organisation with 3961 employees and revenues of $870.0 million and many others.
Contact us if you need a completed and verified list of companies using MessageBird Booking and Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achmea & Centraal Beheer | Insurance | 2000 | $220M | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
In 2020, Achmea & Centraal Beheer implemented MessageBird Booking and Scheduling to standardize Online Meeting Scheduling for customer-facing appointment workflows. The deployment targeted advisory consultations, claims triage interactions, and general customer service scheduling across the insurer's operating units.
MessageBird Booking and Scheduling was configured to manage core Online Meeting Scheduling modules including appointment booking, availability management, automated reminders, meeting link provisioning, and rescheduling workflows. Configuration work emphasized centralized scheduling templates, time zone normalization, and rules-based slot allocation to align advisor availability with customer requests.
Operational governance combined configuration control by central IT with policy ownership by business operations, and the rollout was phased by team to limit operational disruption. Governance artifacts focused on booking policies, cancellation and rescheduling rules, and role-based access controls for scheduling administration.
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Amsterdam Airport Schiphol | Transportation | 2000 | $2.4B | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2019 | n/a |
In 2019 Royal Schiphol Group Netherlands deployed MessageBird Booking and Scheduling to support Online Meeting Scheduling for passenger-facing assistance. The MessageBird Booking and Scheduling implementation was introduced as part of an omni-channel passenger assistance program that also included self-service information kiosks and live video assistance at airport terminals.
The implementation focused on kiosk-based booking flows and appointment orchestration, providing a scheduled request interface for passengers at information points and routing scheduled sessions to service agents. Core functional capabilities implemented included booking and scheduling workflows, calendar orchestration for agent availability, session routing from kiosk requests to contact center staff, and escalation pathways for on-site mobile assistant dispatch when needed.
MessageBird Booking and Scheduling was operated alongside a live video calling component powered by 24sessions, with digital strategy and delivery support from Riff, reflecting a multi-vendor delivery model for front-line passenger interactions. Operational coverage centered on terminal self-service kiosks, the airport contact center, and coordinated mobile assistant responses, enabling scheduled and ad hoc assistance across passenger touchpoints.
Governance and rollout were phased and tested over several months, with kiosks predominantly used to look up flight details and maps before escalating to scheduled or live agent sessions. Customer surveys reported over 95% satisfaction with the self-service points, and the combined scheduling and video assistance solution reduced queueing at physical service desks while enabling a more frictionless passenger support workflow.
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CZ Zorgkantoor BV | Insurance | 2500 | $1.2B | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2021 | n/a |
In 2021, CZ Zorgkantoor BV implemented MessageBird Booking and Scheduling. The MessageBird Booking and Scheduling deployment, classified under Online Meeting Scheduling, was provisioned to enable appointment booking and video calling capabilities for CZs B2B clients in the Netherlands.
The implementation focused on standard Online Meeting Scheduling modules including customer-facing booking widgets, appointment and calendar management, configurable scheduling rules, and automated notifications and reminders. MessageBird Booking and Scheduling was configured to manage session types, time-slot availability, and administrative controls through a centralized scheduling console to support insurer to client engagement workflows.
Video calling functionality for booked sessions was delivered through an explicit integration with 24sessions, enabling end users to launch consultations from scheduled appointments. Operational ownership was aligned to CZs B2B client engagement and customer service teams, with the solution scoped for use across CZs Dutch B2B client base and integrated into existing client-facing touchpoints and booking workflows.
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Frontline Solutions BV | Communications | 60 | $7M | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
Frontline Solutions BV implemented MessageBird Booking and Scheduling in 2020 to introduce Online Meeting Scheduling capabilities into its customer contact and CX video calling offerings. The agreement signed by General Director Hans Reuver and MessageBird CEO Rutger Teunissen formalized a commercial partnership to enable Frontline Solutions to offer video calling for customer interaction in the Dutch customer contact market, targeting customer service and contact center functions.
The deployment centers on cloud hosted Online Meeting Scheduling functionality provided by MessageBird Booking and Scheduling, configured to support public booking pages, calendar synchronization, automated booking confirmations, meeting link generation, and agent-facing routing workflows consistent with appointment and video call scheduling. Operational coverage is focused on Frontline Solutions customer service teams and CX engagements in the Netherlands, and the partnership established joint commercial and operational governance to coordinate product provisioning, go to market alignment, and rollout sequencing to end customers.
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Menzis Zorg en Inkomen | Insurance | 1382 | $6.7B | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
In 2020, Menzis Zorg en Inkomen deployed MessageBird Booking and Scheduling to introduce customer-facing video consultations and structured appointment booking. The implementation used MessageBird Booking and Scheduling to provide an Online Meeting Scheduling layer for clients seeking personal or complex advice.
Configuration centered on scheduling workflows, calendar based appointment booking, agent routing and session orchestration, and customer self service booking forms. Functional modules implemented included the booking user interface, availability management, confirmation and reminder notifications, and session start orchestration for live video calls. The solution provided scheduling logic to route requests to specialist agents for personal or complex questions.
The deployment was embedded in customer service operations and agent desks across the Netherlands, enabling front line service teams to offer scheduled video calls. Integrations aligned with contact center workflows and CRM records were applied to preserve customer context and appointment history, and the implementation supported web based booking by customers alongside agent acceptance of sessions. This arrangement supported both advisory inbound use cases and planned consultations.
Governance emphasized booking policy configuration and role based access for agents and supervisors to manage appointments and schedules. As noted in the source, Menzis became the first Dutch health insurer to offer video calling via 24sessions, and customers gained the option to schedule a video call with an agent through the MessageBird Booking and Scheduling implementation.
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Professional Services | 215 | $30M | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
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Banking and Financial Services | 535 | $110M | Belgium | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
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Banking and Financial Services | 100 | $15M | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
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Banking and Financial Services | 49272 | $32.7B | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2019 | n/a |
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Banking and Financial Services | 3961 | $870M | Netherlands | MessageBird | MessageBird Booking and Scheduling | Online Meeting Scheduling | 2020 | n/a |
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Buyer Intent: Companies Evaluating MessageBird Booking and Scheduling
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD MessageBird Booking and Scheduling Coverage
MessageBird Booking and Scheduling is a Online Meeting Scheduling solution from MessageBird.
Companies worldwide use MessageBird Booking and Scheduling, from small firms to large enterprises across 21+ industries.
Organizations such as Rabobank, Menzis Zorg en Inkomen, Amsterdam Airport Schiphol, CZ Zorgkantoor BV and SNS Bank N.V. are recorded users of
MessageBird Booking and Scheduling for Online Meeting Scheduling.
Companies using MessageBird Booking and Scheduling are most concentrated in Banking and Financial Services, Insurance and Transportation, with adoption spanning over 21 industries.
Companies using MessageBird Booking and Scheduling are most concentrated in Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MessageBird Booking and Scheduling across Americas, EMEA, and APAC.
Companies using MessageBird Booking and Scheduling range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 10%.
Customers of MessageBird Booking and Scheduling include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified MessageBird Booking and Scheduling customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Online Meeting Scheduling.